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Pioneer® 9,000 BTU 22.7 SEER2 Ductless Mini-Split Inverter++ Energy-Star Air Conditioner Heat Pump System Full Set 115V

SKU: WYS009AMFI22RL-00
Your Price:
$918.00 $1,079.00
You Save: $161.00 15%
  • FLASH SALE GOING ON NOW! Save An Extra 5% OFF with Code: FLASH5
  • NO SALES TAX OUTSIDE MICHIGAN
  • EASY RETURNS: 30 Days Money Back Guaranteed
  • FREE SHIPPING: Ships in 2 - 3 Business Days
  • FAST DELIVERY: Arrives in 3 - 7 Days
  • HASSLE FREE DELIVERY: Free Liftgate Delivery + Freight Insurance
  • NEED HELP?: Call 1-800-315-4345
  • AUTHORIZED DEALER: Best Products and Equipment from a Reliable and Knowledgeable Source

Installation Kit Options

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Only 2 Left in Stock.
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Get Extra 5% Off With Code: FLASH5 - Flash Sale Ends:

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FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

  • Free Shipping ($100 Value)
  • Expedited Processing ($50 Value)
  • Website Discount of $45.90 off the current discounted price (Use Code: FLASH5) ($45.90 Value)
  • Free 5-year Parts Warranty ($500 Value)
  • Free 5-Year Compressor Warranty ($500 Value)
  • Free Lifetime Technical Support ($500 Value)
  • Free Condenser Wall Mounting Bracket +10 ft. Condensate Drain Hose for Mini Split Air Conditioners ($139.98 Value)

TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

Total Extra Savings With Us Today = $1,835.88

Pioneer® 9,000 BTU 22.7 SEER2 Ductless Mini-Split Inverter++ Energy-Star Air Conditioner Heat Pump System Full Set 115V

Summary

  • Ultra High Efficiency Inverter++ ductless mini split heat pump system
  • Cooling capacity: 9,000 BTU/H with 22.7 SEER2 / 12.5 EER2 efficiency
  • Heating capacity: 9,000 BTU/H with 10.0 HSPF2 / 3.86 COP2 efficiency
  • Voltage: 110~120 V, 60 Hertz, 1 Ph
  • High Wall Mounted Air Conditioning & Heating System
  • Variable Speed DC Inverter Operation Mode
  • Customizable length copper line set with flare connections
  • Energy-Star Certified
  • AHRI Estimated Annual Operating Costs:
    • Cooling: $74.00
    • Heating: $221.00

REFRIGERANT

R410A Pre-Charged Outdoor Unit, accommodating refrigerant line lengths up to 25 ft. per circuit.

IMPORTANT

The installation kit is necessary for the system to function. Do not select the "Without Installation Kit" option from the dropdown unless you are providing one yourself. The installation kit is: copper refrigeration lines, communication wire between indoor and outdoor unit, 10 ft drain hose, wall cap, sleeve, and putty.

Wall-Mounted Mini Split

Quantum Series Inverter+ (20 SEER) and Inverter++ (22 SEER)

Pioneer Mini Split offers variable capacity ductless wall-mounted mini split systems, available with different efficiency ratings and in a variety of capacities for simple installation and great single-zone comfort. Pioneer ductless mini split wall-mounted air conditioners and heat pumps come with a convenient remote controller that conveys cooling, heating, dehumidification, and ventilation requests to the wall-mount ductless mini split system, while automatic air-sweeping louvers, automatically varying air flow, and capacity adjustments keep the zone at the ultimate comfort level. This results in minimal electrical consumption for a more efficient ductless wall air conditioner and heating system. Check out our selection of wall-mounted heating and cooling units today!

More details about Pioneer® WYS Series

What's Included

  • Indoor Unit
  • Outdoor Unit
  • Wireless Remote Control
  • Various Installation Kit Options Available
  • Flare Connection Leak Guard Sealer
  • Installation Manual
  • User’s Manual
  • Manufacturer Warranty

Our Guarantee

  • 5 year parts limited warranty
  • 5 year compressor limited warranty

Features

Standard

  • Sleep Mode - The function enables the air conditioner to automatically increase cooling or decrease heating 1°C per hour for the first two hours, then holds steady for the next 5 hours, after that it will switch off. This function maintains both energy savings and comfort at night.
  • Temperature Compensation - Temperature compensation function eliminates the difference in temperature between the floor and ceiling by mixing the different layers of air. Consequently, the time for cooling the room is reduced, and a cold offset rising stream of warm air by stirring.
  • Refrigerant Leakage Detect - Indoor unit shows error code "EC" and stops automatically when refrigerant leakage is detected. This protects the compressor from high temperature damage due to refrigerant leakage.
  • Anti-cold Air Function - Indoor fan speed is regulated automatically from the lowest grade to the setting grade according to evaporator temperature when the unit just starts heating operation. This function can prevent cold air blowing out to avoid discomfort to the users.
  • Emergency start
  • Low Ambient Cooling - With built-in low ambient kit or special designed PCB, outdoor fan speeds can be changed automatically according to condensation temperature. The air conditioner can run cooling operation even when the outdoor ambient temperature is down to -15°C.
  • 1W Standby - Intelligent on-off technology enables Pioneer products automatically enter energy-saving mode when standby, cut energy consumption from normal 5W to 1W or 0.5W per hour which counts 80%~90% of saving.
  • 2-way Draining - Both left and right sides of the indoor unit are possible for outstretch of connective piping and drainage hose for easy installation.
  • Follow Me (Remote Thermostat) - Temperature sensor built in the remote controller will sense it’s surrounding temperature. The unit will adjust the room temperature more accurately to give you comfort.
  • 46°F Heating - In heating operation, the preset temperature of the air conditioner can be as low as 46°F, which keeps the room temperature steady at 46°F and prevents the house from freezing when it is unoccupied for a long time in severe cold weather.
  • Chassis Heating Belt - Heating belt is fitted on the base plate of the outdoor unit to prevent defrosting water accumulation, which improves heat transfer efficiency.

Optional

  • High Density Filter - Compared with ordinary dust filter, the anti-dust effect of this high density filter can increase more than 50%, it can clean dust, pollen up to 80%.
  • Wireless Control - With the Wireless control, you can easily turn off each indoor unit that it is paired, outside your home via your smart phone. Furthermore, you can turn it on before you come back.
  • Remote in Engineer Mode

Technical Information

Certifications

Performance Data

  • Power Supply: 110~120V, 60Hz, 1Ph
  • Cooling Rated Capacity: 9,000 BTU/h
  • Cooling Capacity Range: 3,500~12,150 BTU/h
  • Cooling SEER2: 22.7 BTU/W.h
  • Cooling EER2: 12.5 BTU/W.h
  • Heating Rated Capacity: 9,000 BTU/h
  • Heating Capacity Range: 4,600~12,904 BTU/h
  • Heating HSPF2 (Region IV/V): 10.0 / 7.6 BTU/W.h
  • Heating C.O.P.2 (47°F/5°F): 3.86 / 2.00 W/W
  • Refrigerant Type: R410a
  • Suitable Area: 250~350 Sq.F

Indoor Unit Data

  • Part Number: WS009AMFI22HLE
  • Air Flow (Hi/Med/Lo): 294 / 212 / 147 CFM
  • Sound Level (Hi/Lo): 37.5 / 23.0 dB(A)
  • Net Dimensions (WDH): 31.5 x 7.3 x 11.6 Inches
  • Carton Dimensions (WDH): 34.5 x 11.2 x 14.7 Inches
  • Net / Gross Weight: 18 / 22 Lbs

Outdoor Unit Data

  • Part Number: YN009AMFI22RPE
  • Sound Level: 52.5 dB(A)
  • Net Dimensions (WDH): 31.3 x 11.8 x 21.8 Inches
  • Carton Dimensions (WDH): 35.3 x 13.6 x 14.6 Inches
  • Net / Gross Weight: 64 / 69 Lbs
  • Breaker Needed: 20A (single-pole)

Manuals & Downloads

 

Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
United States Free Shipping
2 - 3 business days 3 - 7 days Free


Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Missing Items

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

Pre-Orders, Backorders, and Out-of-Stock Items:

Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

Cancellations

All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

Damages and issues

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

 

Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

Our 100% Shoppers Best Price Guarantee has some limitations:

  • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
  • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
  • The item will need to be in stock from the competitors site that you’re submitting the information from.
  • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
  • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
  • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
  • The price match will include the product listing price, but will exclude any sales tax.

Description

FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

  • Free Shipping ($100 Value)
  • Expedited Processing ($50 Value)
  • Website Discount of $45.90 off the current discounted price (Use Code: FLASH5) ($45.90 Value)
  • Free 5-year Parts Warranty ($500 Value)
  • Free 5-Year Compressor Warranty ($500 Value)
  • Free Lifetime Technical Support ($500 Value)
  • Free Condenser Wall Mounting Bracket +10 ft. Condensate Drain Hose for Mini Split Air Conditioners ($139.98 Value)

TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

Total Extra Savings With Us Today = $1,835.88

Pioneer® 9,000 BTU 22.7 SEER2 Ductless Mini-Split Inverter++ Energy-Star Air Conditioner Heat Pump System Full Set 115V

Summary

  • Ultra High Efficiency Inverter++ ductless mini split heat pump system
  • Cooling capacity: 9,000 BTU/H with 22.7 SEER2 / 12.5 EER2 efficiency
  • Heating capacity: 9,000 BTU/H with 10.0 HSPF2 / 3.86 COP2 efficiency
  • Voltage: 110~120 V, 60 Hertz, 1 Ph
  • High Wall Mounted Air Conditioning & Heating System
  • Variable Speed DC Inverter Operation Mode
  • Customizable length copper line set with flare connections
  • Energy-Star Certified
  • AHRI Estimated Annual Operating Costs:
    • Cooling: $74.00
    • Heating: $221.00

REFRIGERANT

R410A Pre-Charged Outdoor Unit, accommodating refrigerant line lengths up to 25 ft. per circuit.

IMPORTANT

The installation kit is necessary for the system to function. Do not select the "Without Installation Kit" option from the dropdown unless you are providing one yourself. The installation kit is: copper refrigeration lines, communication wire between indoor and outdoor unit, 10 ft drain hose, wall cap, sleeve, and putty.

Wall-Mounted Mini Split

Quantum Series Inverter+ (20 SEER) and Inverter++ (22 SEER)

Pioneer Mini Split offers variable capacity ductless wall-mounted mini split systems, available with different efficiency ratings and in a variety of capacities for simple installation and great single-zone comfort. Pioneer ductless mini split wall-mounted air conditioners and heat pumps come with a convenient remote controller that conveys cooling, heating, dehumidification, and ventilation requests to the wall-mount ductless mini split system, while automatic air-sweeping louvers, automatically varying air flow, and capacity adjustments keep the zone at the ultimate comfort level. This results in minimal electrical consumption for a more efficient ductless wall air conditioner and heating system. Check out our selection of wall-mounted heating and cooling units today!

More details about Pioneer® WYS Series

What's Included

  • Indoor Unit
  • Outdoor Unit
  • Wireless Remote Control
  • Various Installation Kit Options Available
  • Flare Connection Leak Guard Sealer
  • Installation Manual
  • User’s Manual
  • Manufacturer Warranty

Our Guarantee

  • 5 year parts limited warranty
  • 5 year compressor limited warranty

Features

Standard

  • Sleep Mode - The function enables the air conditioner to automatically increase cooling or decrease heating 1°C per hour for the first two hours, then holds steady for the next 5 hours, after that it will switch off. This function maintains both energy savings and comfort at night.
  • Temperature Compensation - Temperature compensation function eliminates the difference in temperature between the floor and ceiling by mixing the different layers of air. Consequently, the time for cooling the room is reduced, and a cold offset rising stream of warm air by stirring.
  • Refrigerant Leakage Detect - Indoor unit shows error code "EC" and stops automatically when refrigerant leakage is detected. This protects the compressor from high temperature damage due to refrigerant leakage.
  • Anti-cold Air Function - Indoor fan speed is regulated automatically from the lowest grade to the setting grade according to evaporator temperature when the unit just starts heating operation. This function can prevent cold air blowing out to avoid discomfort to the users.
  • Emergency start
  • Low Ambient Cooling - With built-in low ambient kit or special designed PCB, outdoor fan speeds can be changed automatically according to condensation temperature. The air conditioner can run cooling operation even when the outdoor ambient temperature is down to -15°C.
  • 1W Standby - Intelligent on-off technology enables Pioneer products automatically enter energy-saving mode when standby, cut energy consumption from normal 5W to 1W or 0.5W per hour which counts 80%~90% of saving.
  • 2-way Draining - Both left and right sides of the indoor unit are possible for outstretch of connective piping and drainage hose for easy installation.
  • Follow Me (Remote Thermostat) - Temperature sensor built in the remote controller will sense it’s surrounding temperature. The unit will adjust the room temperature more accurately to give you comfort.
  • 46°F Heating - In heating operation, the preset temperature of the air conditioner can be as low as 46°F, which keeps the room temperature steady at 46°F and prevents the house from freezing when it is unoccupied for a long time in severe cold weather.
  • Chassis Heating Belt - Heating belt is fitted on the base plate of the outdoor unit to prevent defrosting water accumulation, which improves heat transfer efficiency.

Optional

  • High Density Filter - Compared with ordinary dust filter, the anti-dust effect of this high density filter can increase more than 50%, it can clean dust, pollen up to 80%.
  • Wireless Control - With the Wireless control, you can easily turn off each indoor unit that it is paired, outside your home via your smart phone. Furthermore, you can turn it on before you come back.
  • Remote in Engineer Mode

Technical Information

Certifications

Performance Data

  • Power Supply: 110~120V, 60Hz, 1Ph
  • Cooling Rated Capacity: 9,000 BTU/h
  • Cooling Capacity Range: 3,500~12,150 BTU/h
  • Cooling SEER2: 22.7 BTU/W.h
  • Cooling EER2: 12.5 BTU/W.h
  • Heating Rated Capacity: 9,000 BTU/h
  • Heating Capacity Range: 4,600~12,904 BTU/h
  • Heating HSPF2 (Region IV/V): 10.0 / 7.6 BTU/W.h
  • Heating C.O.P.2 (47°F/5°F): 3.86 / 2.00 W/W
  • Refrigerant Type: R410a
  • Suitable Area: 250~350 Sq.F

Indoor Unit Data

  • Part Number: WS009AMFI22HLE
  • Air Flow (Hi/Med/Lo): 294 / 212 / 147 CFM
  • Sound Level (Hi/Lo): 37.5 / 23.0 dB(A)
  • Net Dimensions (WDH): 31.5 x 7.3 x 11.6 Inches
  • Carton Dimensions (WDH): 34.5 x 11.2 x 14.7 Inches
  • Net / Gross Weight: 18 / 22 Lbs

Outdoor Unit Data

  • Part Number: YN009AMFI22RPE
  • Sound Level: 52.5 dB(A)
  • Net Dimensions (WDH): 31.3 x 11.8 x 21.8 Inches
  • Carton Dimensions (WDH): 35.3 x 13.6 x 14.6 Inches
  • Net / Gross Weight: 64 / 69 Lbs
  • Breaker Needed: 20A (single-pole)

Manuals & Downloads

Shipping Policy

 

Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
United States Free Shipping
2 - 3 business days 3 - 7 days Free


Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Missing Items

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

Pre-Orders, Backorders, and Out-of-Stock Items:

Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

Return and Refund Policy

 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

Cancellations

All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

Damages and issues

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

Price Match Policy

 

Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

Our 100% Shoppers Best Price Guarantee has some limitations:

  • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
  • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
  • The item will need to be in stock from the competitors site that you’re submitting the information from.
  • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
  • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
  • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
  • The price match will include the product listing price, but will exclude any sales tax.

Customer Reviews

Based on 8 reviews
100%
(8)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
S
Steve bruner
Low power consumption great for solar

I have a 7 by 16 tall roof utility trailer I converted into a camper which is greater 100 square foot this thing heats and cools it perfectly very easy installation I am very impressed with its low power consumption uses less power than my 5000 BTU window unit and even the heat barely reaches 900 watts at full power I run this all off of a 1400 w solar system runs 24/7 once it heats up for colds down the area it just slows down to almost nothing and draws almost no power at all while maintaining the temperature I would highly recommend this to anybody

B
Beachcomber
I Love it! Very efficient and very quiet. And looks nice also.

I don't write reviews too often, but this mini-split inverter air-conditioner has prompted me to share. Might help others considering purchase. I love it. Other reviews said "very quiet" and I guess I didn't believe them. It's really quiet, both inside unit and outside unit. Love the fact that inverter technology allows the compressor (and fan) to slow down when getting near setpoint, rather than cycling off then back on (like traditional home systems). Go with the high SEER so your electric bill will be less affected from adding this air-conditioner. Can't say installation was easy, mainly because of having to run the freon tubing from inside to outside and doing all the hookup/vacuum etc. If it was easy, we all could do it. If you're not pretty handy, you'll need to hire a pro to install.

M
Mike
SO ,YOU WANNA DO IT YOURSELF

I purchased this unit because I had a through the wall unit in my bedroom which was very noisy and Irritating. I did the install by myself because I’m good with my hands and the prices quoted for installation was outrageous. $1600+. I had a friend electrician install a non fused A/C disconnect where I was placing the outside unit (compressor).
After many hours of research and YouTube videos I was ready to install all components. Luckily I had no issues with the install.

For anyone attempting to DIY please do your homework. I needed to buy special tools to complete the job that cost me a couple hundred bucks. However I still have the tools and didn’t spend anywhere near $1600.

There are a few things to be careful of. Bending the copper lines when through the wall (don’t kink the copper lines) and attachment of the line set (should be tightened with a TORQUE WRENCH ONLY to manufacturers specs) Even if a pro comes to your home ,ask if they will be using a torque wrench to tighten your line set. If they don’t have one they aren’t really pros.

Sorry for babbling on but some one might find my review helpful.
By the way. After installing my unit I must admit its super quiet and comfortable. It stays on about 85% of the time. (I despise the heat). So for so good. No problems whatsoever. ....... Yes. I love this Pioneer mini split A/C and so will you.

R
ROBERT W.
Great customer experience

The higher seer rating of 22.7 makes it eligible for a $300 tax credit effectively making it cheaper than most 18-19 seer. Also costing less to operate. Perfect replacement for our travel trailer allowing solar and battery bank to run the a/c

B
Brian Sullivan
very easy to install they make it so anyone could install ...

Okay well I put a 9000 in my apartment and I put 12,000 in my house they're very easy to install they make it so anyone could install it and it's amazing on how little electricity they use I tested it for one day when it was 26 degrees out the both of them are running the cost for the day for both of them was $0.84

Customer Reviews

Based on 8 reviews
100%
(8)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
S
Steve bruner
Low power consumption great for solar

I have a 7 by 16 tall roof utility trailer I converted into a camper which is greater 100 square foot this thing heats and cools it perfectly very easy installation I am very impressed with its low power consumption uses less power than my 5000 BTU window unit and even the heat barely reaches 900 watts at full power I run this all off of a 1400 w solar system runs 24/7 once it heats up for colds down the area it just slows down to almost nothing and draws almost no power at all while maintaining the temperature I would highly recommend this to anybody

B
Beachcomber
I Love it! Very efficient and very quiet. And looks nice also.

I don't write reviews too often, but this mini-split inverter air-conditioner has prompted me to share. Might help others considering purchase. I love it. Other reviews said "very quiet" and I guess I didn't believe them. It's really quiet, both inside unit and outside unit. Love the fact that inverter technology allows the compressor (and fan) to slow down when getting near setpoint, rather than cycling off then back on (like traditional home systems). Go with the high SEER so your electric bill will be less affected from adding this air-conditioner. Can't say installation was easy, mainly because of having to run the freon tubing from inside to outside and doing all the hookup/vacuum etc. If it was easy, we all could do it. If you're not pretty handy, you'll need to hire a pro to install.

M
Mike
SO ,YOU WANNA DO IT YOURSELF

I purchased this unit because I had a through the wall unit in my bedroom which was very noisy and Irritating. I did the install by myself because I’m good with my hands and the prices quoted for installation was outrageous. $1600+. I had a friend electrician install a non fused A/C disconnect where I was placing the outside unit (compressor).
After many hours of research and YouTube videos I was ready to install all components. Luckily I had no issues with the install.

For anyone attempting to DIY please do your homework. I needed to buy special tools to complete the job that cost me a couple hundred bucks. However I still have the tools and didn’t spend anywhere near $1600.

There are a few things to be careful of. Bending the copper lines when through the wall (don’t kink the copper lines) and attachment of the line set (should be tightened with a TORQUE WRENCH ONLY to manufacturers specs) Even if a pro comes to your home ,ask if they will be using a torque wrench to tighten your line set. If they don’t have one they aren’t really pros.

Sorry for babbling on but some one might find my review helpful.
By the way. After installing my unit I must admit its super quiet and comfortable. It stays on about 85% of the time. (I despise the heat). So for so good. No problems whatsoever. ....... Yes. I love this Pioneer mini split A/C and so will you.

R
ROBERT W.
Great customer experience

The higher seer rating of 22.7 makes it eligible for a $300 tax credit effectively making it cheaper than most 18-19 seer. Also costing less to operate. Perfect replacement for our travel trailer allowing solar and battery bank to run the a/c

B
Brian Sullivan
very easy to install they make it so anyone could install ...

Okay well I put a 9000 in my apartment and I put 12,000 in my house they're very easy to install they make it so anyone could install it and it's amazing on how little electricity they use I tested it for one day when it was 26 degrees out the both of them are running the cost for the day for both of them was $0.84

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