Complete Off-Grid Solar Kit EG4 6000XP | 12000W Output | 48V 120/240V Split Phase + 12800 Watts of Solar PV [KIT-E0009]
Kit-E0009: Explore Energy Independence with Off-Grid Solar & EG4® 6000XP Inverters
Discover unparalleled energy independence with our Off-Grid Solar Kits, showcasing the advanced EG4® 6000XP inverters. Tailor your system with a diverse range of components and battery options. Our comprehensive solution includes a 6-slot EG4 Battery Rack, ensuring seamless integration of cutting-edge technology. Manage and optimize your system effortlessly with the EG4 Monitoring App. Empower your energy future with our Off-Grid Solar Kits, complemented by U.S-based lifetime customer support.
*Our kits include just about everything you will need. However, you need your own installation tools and grounding rods/wire as well as optional components like surge limiters, and breaker panel/s. We also strongly recommend getting a certified solar installer and/or master electrician for professional installation.
Revolutionize Your Energy Needs with the EG4 6000XP
Performance Components include a 6000W rated output power, the capability to parallel up to 16 units for a total of 96kWs of output power, and a built-in switchgear that not only enhances cost-efficiency but also bolsters safety measures. This comprehensive system also incorporates an inverter, AC charger, and solar charge controller, streamlining various functions into one integrated solution. Its transformer-free design further incorporates a dedicated generator connection, while the inclusion of built-in breakers and disconnects offers additional savings and convenience.
Features:
Everything needed to get started
Simple to install, easy to manage
Manages power from energy storage systems, and grid simultaneously
120/240V split phase
MPPT Efficiency 99%
Outperforms similar-sized competitors by an average of 7%
Battery Charging Efficiency 93%
Battery Discharging Efficiency 93%
50W Idle Consumption (with battery)
EG4 Monitoring App - Available on Google Play and App Store
Connectivity via Wi-Fi, 4G, LAN, and RS485
UL 1741
Ingress Protection Rating: IP20
EG4 6000XP Off-Grid Inverter - Overview of Features, Installation, Paralleling and Load Test
With a robust 6000W output, scalability up to 16 units, and built-in switchgear, it's a cost-effective powerhouse for energy independence. Enjoy top-tier efficiency, including a 99% MPPT efficiency, and easy monitoring through the EG4 app. The all-in-one design, dedicated generator connection, and certifications like UL 1741 make installation a breeze. Energize your journey with the future of off-grid energy!
The EG4 6000XP is a cutting-edge 48V split-phase, off-grid inverter and charger, designed to revolutionize your energy needs. With an impressive 8kW of PV input capacity and an efficient 6kW continuous power output, it also serves as a battery 140A charger. What sets it apart is its scalability - you can parallel up to 16 units for an impressive 96kWs of output power while controlling multiple stations and units seamlessly using our advanced EG4 monitoring software.
1 x (Pre-Assembled) EG4 Enclosed Battery Rack | 6 Slot | Wheels Included | Bus Bar Covers | Welded
EG4 Storage Solutions 6 Slot Battery Rack, featuring an enclosed cabinet design. The cabinet door swings open on a sturdy hinge, allowing easy access to the equipment and cables for easy installation. The door panel locks securely to help prevent damage, tampering, and/or theft. The front door is vented, allowing for air to flow freely and keep equipment cool. Top and bottom ports allow for easy cable routing.
1 x 11ft 10AWG PV Wire Extension | Black & Red
Signature Solar offers 2/0 AWG battery cables designed to outlast and outperform any other cables on the market. These are American Made and Manufactured. 2/0 AWG Battery Cable UL MTW/THW/SGT Flexible with ends, 3/8 inch ring terminal end.
2 x IMO DC Disconnect Rooftop Isolator Switch
The SI32-PEL64R-4 from IMO Precision Controls is a rotary actuator switch lockable off in a plastic enclosure. This True DC isolator is developed explicitly as a True DC switch to disconnect the DC/AC inverter from the photovoltaic panels. All photovoltaic installations must be equipped with DC isolators per IEC 60364-7-712.
2 x 84in 1 AWG Battery to Inverter Cables | Black and Red
Signature Solar offers 1 AWG battery cables designed to outlast and outperform any other cables on the market. These are American Made and Manufactured. 1 AWG Battery Cable UL MTW/THW/SGT Flexible with ends, 5/16 inch (M8) connector end.
3 x Midnite Solar Lightning and Surge Arrestor | 600DC | MNSPD-600 (4 on select panel options)
MidNite Solar Surge Protective Device (MNSPD): Engineered for both indoor and outdoor use, our Type 1 SPD safeguards AC and DC systems, including transformer and transformer-less inverters. It complements GFP protection circuits and defends service panels, load centers, or directly connected electronic devices. Available in three voltage options (MNSPD-300AC, MNSPD-300DC and MNSPD-600) for tailored protection. Proper installation is crucial for maximum effectiveness.
2 x Midnite Solar Lightning and Surge Arrestor | 300AC | MNSPD-300-AC
MidNite Solar Surge Protective Device (MNSPD): Engineered for both indoor and outdoor use, our Type 1 SPD safeguards AC and DC systems, including transformer and transformer-less inverters. It complements GFP protection circuits and defends service panels, load centers, or directly connected electronic devices. Available in three voltage options (MNSPD-300AC, MNSPD-300DC and MNSPD-600) for tailored protection. Proper installation is crucial for maximum effectiveness.
1 x Wire Ratchet and Crimp Tool | MC4-Style
The MC4-style crimping tool allows simple easy to use crimping for common solar cable applications with MC4-style connectors. Lightweight portable style allows for work in hard to reach locations.
2 x PV 2 Wire Management Clip | 50 Pack
Small clips for securing PV cables to panels. Better than tie wraps.
1 x Staubli Open End Spanner Set
These spanner tools are used for assembly of Staubli MC4 connectors. They can be used for disconnecting a mated pair of locked connectors, tightening cable glands, and securing the connector.
4 x 100ft 10 AWG Copper PV Wire | Black and Red, or 4 x 50ft 10 AWG Copper PV Wire | Black and Red
Plug and play PV Wiring! These are complete with Male/Female MC4 connections. Outdoor rated and weatherproof to suit any Solar Array Design. The wires are meant for connecting and extending Solar Panels and Array Strings as well as bringing Strings to your Inverter. Plug as many as you'd like together to create the exact size you need for your project.
Battery Options:
4 x EG4-LifePower4 V2 Lithium Battery | 48V 100AH | Server Rack Battery | UL1973, UL9540A | 10-Year Warranty
The EG4 LiFePOWER4 48V V2 battery maintains the sturdy design and high performance of the original model, while adding new features for an improved user experience and better system integration. This Lithium Iron Phosphate (LiFePO4) battery is composed of 16 UL recognized prismatic 3.2V cells in series, offering over 6,000 deep discharge cycles at 80% Depth of Discharge (DoD). It has a nominal voltage of 51.2V, an energy capacity of 5.12kWh, and an internal 100A Battery Management System (BMS).
4 x EG4-LL-S Lithium Battery | 48V 100AH
EG4-LL lithium batteries offer second to none performance and longevity. Get peace of mind knowing our batteries are designed to last for more than 7000 deep charge and discharge cycles and have a life cycle of more than 15 years with an 80% depth of discharge daily.
Looking for more details? Frequently Asked Questions...
Does this kit come with a warranty?
Yes! You're covered by all of the manufacturer warranties on each product and our free, customer & tech support based in the United States!
Can I expand this system in the future?
This system is completely expandable. Add more EG4 6000XP Inverters, EG4 Batteries, and solar panels as expansion is needed. You may find you need more power depending on where in the country you are.
Can I sell power back to the grid with this system?
No you cannot. But, most people who buy this kit are looking to gain grid and power independence! Solar Panels produce energy during the day when demand for power is at night. EG4 Batteries are the missing link for full off-grid home systems and renewable energy adoption.
What sort of solar panel racking is included?
Most of our customers build their own ground mount system. However, roof mounting components are available on our store if you would perfer a roof mounted solution.
Can this Off-Grid Solar Kit be used in both residential and commercial settings?
Yes, this kit is suitable for both residential and commercial applications. Its flexibility and scalability make it a versatile solution for a wide range of energy needs.
How does the EG4 Monitoring App work, and where can I download it?
The EG4 Monitoring App is available for download on Google Play and the App Store. It allows you to monitor and control your system remotely, providing real-time data on energy production and system performance.
How long does it take to install the Off-Grid Solar Kit, and is professional installation required?
Installation time may vary based on your experience and system complexity. While DIY installation is possible, we strongly recommend professional installation by a certified solar installer or master electrician to ensure safety and compliance with local regulations.
Off-Grid Applications: Standard System (Off-Grid Homes, Cabins, Homesteads)
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
Destination
Shipping method
Processing Time
Estimated Delivery Time
Shipment cost
United States
Free Shipping
2 - 3 business days
3 - 7 days
Free
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subjectto a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us atinfo@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee,If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and youwill be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment methodthat you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.comto report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.comand we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
The item will need to be in stock from the competitors site that you’re submitting the information from.
The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
The price match will include the product listing price, but will exclude any sales tax.
Description
Complete Off-Grid Solar Kit EG4 6000XP | 12000W Output | 48V 120/240V Split Phase + 12800 Watts of Solar PV [KIT-E0009]
Kit-E0009: Explore Energy Independence with Off-Grid Solar & EG4® 6000XP Inverters
Discover unparalleled energy independence with our Off-Grid Solar Kits, showcasing the advanced EG4® 6000XP inverters. Tailor your system with a diverse range of components and battery options. Our comprehensive solution includes a 6-slot EG4 Battery Rack, ensuring seamless integration of cutting-edge technology. Manage and optimize your system effortlessly with the EG4 Monitoring App. Empower your energy future with our Off-Grid Solar Kits, complemented by U.S-based lifetime customer support.
*Our kits include just about everything you will need. However, you need your own installation tools and grounding rods/wire as well as optional components like surge limiters, and breaker panel/s. We also strongly recommend getting a certified solar installer and/or master electrician for professional installation.
Revolutionize Your Energy Needs with the EG4 6000XP
Performance Components include a 6000W rated output power, the capability to parallel up to 16 units for a total of 96kWs of output power, and a built-in switchgear that not only enhances cost-efficiency but also bolsters safety measures. This comprehensive system also incorporates an inverter, AC charger, and solar charge controller, streamlining various functions into one integrated solution. Its transformer-free design further incorporates a dedicated generator connection, while the inclusion of built-in breakers and disconnects offers additional savings and convenience.
Features:
Everything needed to get started
Simple to install, easy to manage
Manages power from energy storage systems, and grid simultaneously
120/240V split phase
MPPT Efficiency 99%
Outperforms similar-sized competitors by an average of 7%
Battery Charging Efficiency 93%
Battery Discharging Efficiency 93%
50W Idle Consumption (with battery)
EG4 Monitoring App - Available on Google Play and App Store
Connectivity via Wi-Fi, 4G, LAN, and RS485
UL 1741
Ingress Protection Rating: IP20
EG4 6000XP Off-Grid Inverter - Overview of Features, Installation, Paralleling and Load Test
With a robust 6000W output, scalability up to 16 units, and built-in switchgear, it's a cost-effective powerhouse for energy independence. Enjoy top-tier efficiency, including a 99% MPPT efficiency, and easy monitoring through the EG4 app. The all-in-one design, dedicated generator connection, and certifications like UL 1741 make installation a breeze. Energize your journey with the future of off-grid energy!
The EG4 6000XP is a cutting-edge 48V split-phase, off-grid inverter and charger, designed to revolutionize your energy needs. With an impressive 8kW of PV input capacity and an efficient 6kW continuous power output, it also serves as a battery 140A charger. What sets it apart is its scalability - you can parallel up to 16 units for an impressive 96kWs of output power while controlling multiple stations and units seamlessly using our advanced EG4 monitoring software.
1 x (Pre-Assembled) EG4 Enclosed Battery Rack | 6 Slot | Wheels Included | Bus Bar Covers | Welded
EG4 Storage Solutions 6 Slot Battery Rack, featuring an enclosed cabinet design. The cabinet door swings open on a sturdy hinge, allowing easy access to the equipment and cables for easy installation. The door panel locks securely to help prevent damage, tampering, and/or theft. The front door is vented, allowing for air to flow freely and keep equipment cool. Top and bottom ports allow for easy cable routing.
1 x 11ft 10AWG PV Wire Extension | Black & Red
Signature Solar offers 2/0 AWG battery cables designed to outlast and outperform any other cables on the market. These are American Made and Manufactured. 2/0 AWG Battery Cable UL MTW/THW/SGT Flexible with ends, 3/8 inch ring terminal end.
2 x IMO DC Disconnect Rooftop Isolator Switch
The SI32-PEL64R-4 from IMO Precision Controls is a rotary actuator switch lockable off in a plastic enclosure. This True DC isolator is developed explicitly as a True DC switch to disconnect the DC/AC inverter from the photovoltaic panels. All photovoltaic installations must be equipped with DC isolators per IEC 60364-7-712.
2 x 84in 1 AWG Battery to Inverter Cables | Black and Red
Signature Solar offers 1 AWG battery cables designed to outlast and outperform any other cables on the market. These are American Made and Manufactured. 1 AWG Battery Cable UL MTW/THW/SGT Flexible with ends, 5/16 inch (M8) connector end.
3 x Midnite Solar Lightning and Surge Arrestor | 600DC | MNSPD-600 (4 on select panel options)
MidNite Solar Surge Protective Device (MNSPD): Engineered for both indoor and outdoor use, our Type 1 SPD safeguards AC and DC systems, including transformer and transformer-less inverters. It complements GFP protection circuits and defends service panels, load centers, or directly connected electronic devices. Available in three voltage options (MNSPD-300AC, MNSPD-300DC and MNSPD-600) for tailored protection. Proper installation is crucial for maximum effectiveness.
2 x Midnite Solar Lightning and Surge Arrestor | 300AC | MNSPD-300-AC
MidNite Solar Surge Protective Device (MNSPD): Engineered for both indoor and outdoor use, our Type 1 SPD safeguards AC and DC systems, including transformer and transformer-less inverters. It complements GFP protection circuits and defends service panels, load centers, or directly connected electronic devices. Available in three voltage options (MNSPD-300AC, MNSPD-300DC and MNSPD-600) for tailored protection. Proper installation is crucial for maximum effectiveness.
1 x Wire Ratchet and Crimp Tool | MC4-Style
The MC4-style crimping tool allows simple easy to use crimping for common solar cable applications with MC4-style connectors. Lightweight portable style allows for work in hard to reach locations.
2 x PV 2 Wire Management Clip | 50 Pack
Small clips for securing PV cables to panels. Better than tie wraps.
1 x Staubli Open End Spanner Set
These spanner tools are used for assembly of Staubli MC4 connectors. They can be used for disconnecting a mated pair of locked connectors, tightening cable glands, and securing the connector.
4 x 100ft 10 AWG Copper PV Wire | Black and Red, or 4 x 50ft 10 AWG Copper PV Wire | Black and Red
Plug and play PV Wiring! These are complete with Male/Female MC4 connections. Outdoor rated and weatherproof to suit any Solar Array Design. The wires are meant for connecting and extending Solar Panels and Array Strings as well as bringing Strings to your Inverter. Plug as many as you'd like together to create the exact size you need for your project.
Battery Options:
4 x EG4-LifePower4 V2 Lithium Battery | 48V 100AH | Server Rack Battery | UL1973, UL9540A | 10-Year Warranty
The EG4 LiFePOWER4 48V V2 battery maintains the sturdy design and high performance of the original model, while adding new features for an improved user experience and better system integration. This Lithium Iron Phosphate (LiFePO4) battery is composed of 16 UL recognized prismatic 3.2V cells in series, offering over 6,000 deep discharge cycles at 80% Depth of Discharge (DoD). It has a nominal voltage of 51.2V, an energy capacity of 5.12kWh, and an internal 100A Battery Management System (BMS).
4 x EG4-LL-S Lithium Battery | 48V 100AH
EG4-LL lithium batteries offer second to none performance and longevity. Get peace of mind knowing our batteries are designed to last for more than 7000 deep charge and discharge cycles and have a life cycle of more than 15 years with an 80% depth of discharge daily.
Looking for more details? Frequently Asked Questions...
Does this kit come with a warranty?
Yes! You're covered by all of the manufacturer warranties on each product and our free, customer & tech support based in the United States!
Can I expand this system in the future?
This system is completely expandable. Add more EG4 6000XP Inverters, EG4 Batteries, and solar panels as expansion is needed. You may find you need more power depending on where in the country you are.
Can I sell power back to the grid with this system?
No you cannot. But, most people who buy this kit are looking to gain grid and power independence! Solar Panels produce energy during the day when demand for power is at night. EG4 Batteries are the missing link for full off-grid home systems and renewable energy adoption.
What sort of solar panel racking is included?
Most of our customers build their own ground mount system. However, roof mounting components are available on our store if you would perfer a roof mounted solution.
Can this Off-Grid Solar Kit be used in both residential and commercial settings?
Yes, this kit is suitable for both residential and commercial applications. Its flexibility and scalability make it a versatile solution for a wide range of energy needs.
How does the EG4 Monitoring App work, and where can I download it?
The EG4 Monitoring App is available for download on Google Play and the App Store. It allows you to monitor and control your system remotely, providing real-time data on energy production and system performance.
How long does it take to install the Off-Grid Solar Kit, and is professional installation required?
Installation time may vary based on your experience and system complexity. While DIY installation is possible, we strongly recommend professional installation by a certified solar installer or master electrician to ensure safety and compliance with local regulations.
Off-Grid Applications: Standard System (Off-Grid Homes, Cabins, Homesteads)
Shipping Policy
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
Destination
Shipping method
Processing Time
Estimated Delivery Time
Shipment cost
United States
Free Shipping
2 - 3 business days
3 - 7 days
Free
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Return and Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subjectto a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us atinfo@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee,If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and youwill be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment methodthat you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.comto report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.comand we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Price Match Policy
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
The item will need to be in stock from the competitors site that you’re submitting the information from.
The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
The price match will include the product listing price, but will exclude any sales tax.
Order came very quick, 3 day and damage free. I installed the unit and it’s working great.
MRCOOL® DIY Easy Pro 12,000 BTU Ductless Mini Split Heat Pump Complete System EZPRO-12-HP-11516
09/14/2024
RODNEY PATANE
This summer I brought x1 36K BTU Unit x2 24 BTU Units and x5 12 BTU units. BEST INVESTMENT
Four years ago I paid $12,000 to replace my AC central unit for my home 8100 ft.² , the unit doesn’t work in every room so I decided to buy eight Mr. cool units and place them around my home. My home has never been so comfortable, cool in the summer and warm in the winter and I live in Utah and it gets below 28° and Mr. cool still warms the rooms that I needs. Thousand percent satisfied
MRCOOL® Advantage Series 4th Gen 36,000 BTU 17.5 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-36-HP-230C)
08/26/2024
Dave
Awesome
Efficient, quiet, wifi controls, what’s not to like
MRCOOL® Advantage Series 4th Gen 36,000 BTU 17.5 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-36-HP-230C)
08/26/2024
Dave
Great unit
Very nice product made life a lot better
MRCOOL® Advantage Series 4th Gen 36,000 BTU 17.5 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-36-HP-230C)
08/26/2024
Dave
Awesome
Efficient, quiet, wifi controls, what’s not to like
MRCOOL® Advantage Series 4th Gen 24,000 BTU 18 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-24-HP-230C)
08/26/2024
diane
Buy Buy Buy!!!!
This unit surpassed every expectation I had. I researched mini splits for a year. (Barn rehab) I talked to people that have them and read a ton of reviews. I was told it is all about customer service. I got someone on the phone while my heating and cooling guy was standing right there.☆☆☆☆☆!! Then he made the simple connections and turned it on. I am in complete awe. Within 5 minutes the area was warming. I bought 24,000 btu for my 1000sqft area and it is outstanding. Now I will wait to see how efficient it is on electric. Fingers crossed. I would highly recommend this unit!!
MRCOOL® Advantage Series 4th Gen 24,000 BTU 18 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-24-HP-230C)
08/26/2024
Roger McMinn
Very Happy After A Month of Operation
Purchased 24KBtu unit for a 14x65 2Br Mobile Home. Relatively straightforward installation, but not for everyone. I made a dumb mistake in wiring between the indoor unit and outdoor, resulting in an error, so I called Mini Split Systems Direct up and we got it resolved. Purchased a vacuum pump, gauges, and line set covers from Mini Split Systems Direct to complete the project.
It has worked great since I rectified my wiring mistake. It's only been in heat mode (Jan in NC), and generates impressive heat and airflow at next to zero noise. The condenser unit outside is also very quiet. Time will tell on the reliability and efficiency, but everything I've seen thus far makes me optimistic.
MRCOOL® Advantage Series 4th Gen 24,000 BTU 18 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-24-HP-230C)
08/26/2024
Btc50
Efficient, compact, possible to DIY install
Pretty quiet and compact unit, managed to DIY install 3 ton myself including ductwork, custom plenums and new electrical / drainage / thermostat wiring in 3 full weekends. Quick connect lineset made this possible (no vacuum or soldering needed!) Seems to be pretty efficient so far (northern california climate)
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
Btc50
Love being able to install all by myself.
I take pride in my work and feel confident that my install was done better then hiring an HVAC company. I know many in that profession get their feelings hurt when you bring up doing it yourself. Was quoted $9k for system replacement and I was able to do for less than $4k. This is not for your average DYI person as custom duct work and electrical upgrades will likely be needed. I had about 31 hours into this replacement. That includes tarring out, pouring concrete pad, custom duct work, electrical upgrades, and system calibration. If your line set length is going to be close I recommend going up a size. I had planned to have about 6ft extra but due to line hookup locations I had just the right amount.
I had to call Mini Split Systems Direct support to ask about my thermostat compatibility and they were helpful.
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
boutell
Exceeded Expectations
I'm very happy with the results of this unit. The ac works amazingly well compared to the older carrier air conditioner. The lines were very hard to bend without damage and I would suggest have a line-set with elbows where needed installed. The unit is very quiet and worked with my Nest Thermostat.
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
Big Tex
Very impressed with the ease of intall and quality
The item was shipped quickly and arrived ahead of schedule. Unfortunately, after unpacking I noticed some damage on the outdoor condensing unit. This was a little concerning because I had to install it pretty quickly in order to get the air back on. I contacted. Mini Split Systems Direct and they got back with me within a few hours. I sent them some photos and a description and they took care of it immediately. The new part was shipped free of charge and arrived. Just a couple of days later.
Everything has been installed and working perfectly, I’m very pleased with both the product and Mini Split Systems Direct for fixing an issue that they may not have even created. so often you have people passing the buck, but they took care of me and I thank them for that. I would not hesitate to order from them again.
As for the Mr. cool unit and line set, it did take two people to install it and a little bit of troubleshooting with the thermostat, but it is working perfectly now for the last couple of weeks even in quite hot weather. The inside unit is extremely quiet, I used it to replace an old air conditioner which was much louder.
Time will tell if the annual energy consumption/cost goes down and how long it will last, but the workmanship seems to be very high-quality.
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
Skip
DIY Gas Pack Conversion
I've done AC work in the past but not at this level. This DIY kit made it easier as the lines were already charged, and no vacuum needed. My challenge was removing an old 3-ton Rheem propane gas-pack (see pic) which was R-22 and installed in the mid 80's in my 1792 farmhouse.
It took weeks to complete because of the ductwork that needed to be removed from the crawlspace and I had to fabricate ductwork including the air handler now located in the house (see pic).
I waited right before summer to do this job and have lots of pics and info on the Levi Creecy website.
living in NC our winters are not terrible, so I did not buy the heat pump model and opted for the heat kit.
My old unit was 3 tons and ran on a 50 amp breaker, now runs on a 35 amp, This Mr. Cool is very quite in comparison, AC Outputs are very impressive. Yes, my electric bill went down this summer.
My SENSI smart thermostat had to be rewired and reprogramed however I'm not missing any functions/features.
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
Andy Wu
Great fan
Using this guy to exhaust a laser engraver. It's got a quiet turn and can really move a bunch of air. So far it's been great.
AC Infinity CLOUDLINE PRO T4, Quiet Inline Duct Fan System With Temperature Humidity Vpd Controller, 4-Inch
08/09/2024
Brunob00
Effective and Well Priced
I purchased this fan to exhaust warm air from a home theater equipment rack. With all the equipment turned on, the temperature in the rack quickly climbs to over 90 degrees. The equipment rack is recessed into a closet under a set of stairs, so goal was to activate the fan to pull warm air out as soon as the temperature rose to 80 degrees at the top of the rack. With the controller, it can be set to automatically and progressively increase fan speed after the temperature hits the target. Every 2 degrees after the target the fan can increase speed by 1 step.
PROs:
> Very quiet at fan speed 1 and 2. At 10, this fan pushes a lot of air.
> Controller allows multiple control options - I just needed the high temperature option
> Easy to install with the mounting plate - I got this mounted and installed in under 30 minutes.
> Fan direction can easily be changed. The fan module just pulls out and you can change airflow without uninstalling - this is great to test whether pushing cold air in vs. pulling warm air out works better for your application.
> Nice long temp/humidity probe and cable let me place the sensor exactly where I needed it.
> Ability to place the controller wherever you want it as well.
> Works seamlessly with their matching 4-inch flexible ducting, and wall mount duct grille.
> Comes with two duct clamps
> High quality construction -- strong mounting bracket, and thick plastic casing.
CONS:
> At speeds between 3 to 10 you definitely know it is running, though it is probably quieter than other fans.
> I have this mounted to a wood support. At high fan speeds the motor vibration does reverberate through the wood supports - so need to play with how to isolate the fan if noise is important.
> Controller settings are very complex given what you would typically want to do. To set the fan to turn on at 80 degrees and increment speed in steps as temps rise took a bunch of menu hopping and instruction manual reading -- not intuitive. In contrast this was a very simple setup on their AIRCOM fans.
> Don't like the fact that in AUTO mode, multiple sensors can affect whether the fan turns on... Took a couple days to dial it in. High temp, low temp, high humidity, low humidity... hard to predict when the fan will turn on... I get this is geared for agricultural use, but setup is more complex than it needed to be.
AC Infinity CLOUDLINE PRO T4, Quiet Inline Duct Fan System With Temperature Humidity Vpd Controller, 4-Inch
08/09/2024
Larysius
Made a huge difference in my room temp
(Update 8.3.2024)One complaint. Because the new Bluetooth display goes in 0.1 increments (e.g. 64.9, 65.0, 65.1), the fans tend to rev up and down several times before settling in and remaining on. This makes it kind of distracting and often wakes me up because it goes up and down before remaining on. Other than that still a tremendous value. Maybe the makers can release a firmware update that has the temperature going in straight number increments instead of 0.1 increments.(Update 06/14/2024)As of this date, they still can't vouch highly enough for this type of product. Through the winter it kept my rooms warmer where needed, and during the warm months kept my rooms on the second floor much cooler than without it. I recently purchased another one a couple of days ago because it had a 5% discount. I actually ended up getting a different model that actually incorporates Bluetooth and an app. That just made the value of this product jump up quite a bit. It's model AC-RBF4-W. I'm wondering if it's brand new in the model lineup because I can't find documentation on it anywhere, but so far it's been actually really nice having Bluetooth connectivity so that I don't have to go down to floor level to adjust any settings if I wanted to. Plus it's nice to see what the temperature in the room is without having to get out of bed. Super lazy person here lol. Anyway, if you're on the fence, I can honestly say they've been worth it. Still happy with them and ended up buying four more after my initial purchase.(Original review)What I like:1. Works very well2. Easy to configure3. The digital display4. Easy to understand directions5. Can turn off the display once you've set it up6. Relatively quiet at lower speedsWhat I don't like:1. It's a little pricier than other brands, but so far it's been worth it.First and foremost, for those who say the temperature settings either don't work or are backwards, it's just not true. Yes, you very well could have gotten a defective unit, but the vast majority of complaints are unfounded and rooted in ignorance of the function of the product.It is NOT a thermostat! It has a thermal probe that registers the temperature of the air coming from the vent. Therefore, if you want the product to push cold air during the summer, you want the fans to kick on when the temperature of the air coming from the vent is at or lower than the temperature preference you set. For example, my room routinely got as high as 78°F during the summer, so I set my cooling trigger to 72°, so any air that is that temp or below will be pushed into my room. My room now regularly stays around 72 degrees.Now the opposite will be true during the winter. My room can get very cold. As low as 55°. That's freezing in the winter time. So I set the heating trigger to, say, 75°. That means any air coming from the vent that is that temp or higher, will turn the fans on to push the warm air into my room, thereby making it warmer quicker.Hope they helps those who have trouble understanding what the unit does. Just remember, it's NOT a thermostat.
AC Infinity AIRTAP T4, Quiet Register Booster Fan System, White, for 4” X 10” Registers
08/09/2024
What customers think about the store
Customers generally had positive experiences with this store, praising the quality of products, reasonable prices, efficient delivery, and helpful customer service. Many found the systems easy to install themselves with the guidance provided, though some prefe...Customers generally had positive experiences with this store, praising the quality of products, reasonable prices, efficient delivery, and helpful customer service. Many found the systems easy to install themselves with the guidance provided, though some preferred professional installation. The store seems to excel at responsive technical support, clearly explaining solutions to any issues. Customers highlighted the quiet operation, high efficiency, and good value of the heating/cooling systems compared to brand name alternatives. Overall, the store appears to offer good quality products at affordable prices backed by strong customer support.