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ACiQ 2.5 Ton 17 SEER2 High Efficiency Central Heat Pump System | Inverter - R454B
Overview
ACiQ's High-Efficiency 2.5 Ton Heat Pump System, featuring the ACIQ-30-EHPD inverter condenser and ACIQ-30-AHD air handler, offers the perfect balance of smart inverter technology and seamless integration with your existing ductwork.
How is it different from a traditional heat pump?
- Variable BTU Inverter: Automatically adjusts output to match demand.
- Smart system with soft startups: Maximizes efficiency and reduces energy waste.
- Sized for heating: Allows you to size for heat without worrying about short cycling in cooling mode.
- Rated for efficient heating: Operates down to 5°F outdoor temperatures.
ACiQ 2.5 Ton 17 SEER2 High Efficiency Central Heat Pump | Inverter - R454B
Overview
Inverter - The ACiQ-30-EHPD 2.5 ton central inverter heat pump utilizes inverter technology to convert AC power to DC, allowing the compressor to adjust its speed. This enables the condenser to modify its BTU output based on the current demand, providing efficient and adaptable performance throughout varying weather conditions.
Learning Condenser - Equipped with advanced sensors, this condenser monitors indoor and outdoor air temperature, duct pressure, refrigerant temperature, and overall performance. During the initial startup, it enters a learning mode, optimizing future operations for maximum efficiency by collecting and storing data.
Adaptive Sizing - With its self-adjusting inverter design, the ACiQ-30-EHPD can be sized based on your heating needs. Standard heat pumps may cause discomfort during summer when sized for heat, but this unit automatically adjusts to function like a smaller unit, ensuring ideal cooling performance without excess humidity.
Quick Facts
- Variable output based on demand: 12,000-30,000 BTU for cooling, 12,000-31,000 BTU for heating
- R454B refrigerant
- Inverter heat pump system for ducted applications
- Efficient cooling from -13°F to 122°F outdoor temperatures
- Reliable heating from -13°F to 75°F outdoor temperatures
- Durable gold fin condenser coil coating for longevity
- Quiet operation, even under high workloads
2.5 Ton, 17 SEER2
Boasting an efficiency rating of 17 SEER2, the ACiQ-30-EHPD provides versatile comfort across a range of climates by providing reliable comfort with a variable output that eliminates short cycling for lasting efficiency.
Quality Construction
State-of-the-Art manufacturing is behind every ACiQ product, resulting in quiet, effective operation over a long service life. Most models have low ambient heating and cooling.
Highest Efficiency
ACiQ saves you money up front, but also over time by reducing energy bills. Every ACiQ condenser features a variable inverter twin rotary compressor, lowering wear and increasing performance. Compare specs against other brands in the same price category, and you will agree, ACiQ is the best value.
Longer life, longer warranty
Intelligent design goes into every element of ACiQ’s manufacturing ensuring flawless performance for years. Low friction, variable inverter twin rotary compressors give bulletproof reliability. Register equipment at ACiQ.com to extend warranty protection to 7 years parts, 12 years compressor.
ACiQ 2.5 Ton Central Ducted Air Handler - R454B
Enhanced Comfort at Maximum Efficiency
The ACIQ-30-AHD air handler features a variable speed DC blower and communicating technology to maximize comfort and efficiency at the same time. Your thermostat communicates with the inverter condenser outside and the variable speed air handler inside, allowing the system to self-adjust BTU output to maximize efficiency while providing ideal comfort. The air handler efficiently distributes heated and cooled air throughout your home by seamlessly attaching to your existing ductwork.
- 30,000 BTU, 2.5 ton central ducted air handler
- Compatible with any 24v thermostat
- Variable speed DC blower
- Multi-positional - Can be installed in upflow, downflow, or horizontal left/right orientations
- Compatible with R454B refrigerant
Installation and Maintenance
Installation is very similar to installing any replacement air handler. Your technician will make electrical, refrigerant, thermostat, and communication connections. Plus, they will connect the air handler to your return and supply ductwork. The ACiQ central ducted air handler is multi-positional (upflow, downflow or horizontal), making it a very versatile air handler. Any 24v thermostat with 2 stages of heating can control the system. Supplemental electric heat kits are available as a backup heat source for the coldest days of the year. If any maintenance is required, the intelligent control board in the air handler displays fault codes in case any part of the system experiences issues.
Please note - in order to function, this air handler must be installed with a condenser and other installation equipment, available at an additional cost if not already included in this product bundle. To use straight electric heating, an electric heat kit is necessary and is also available at an additional cost.
Installation Kit for Condensers - Accessory Set
Ensure a professional and secure installation for your condenser with this comprehensive installation kit. Designed to provide all the essential components needed for a smooth setup, this kit helps protect your system while ensuring proper electrical and refrigerant connections.
Key Features:
✔ All-in-One Kit: Includes key accessories for a professional-grade installation.
✔ Enhanced System Protection: Features a surge protector and disconnect safety switch for added safety.
✔ Reliable Electrical Connections: Comes with a whip and charging adapter to ensure proper power supply.
✔ Secure Wall Penetration: Telescoping wall sleeve protects and stabilizes refrigerant and electrical lines.
✔ HVAC Professional Recommended: Ideal for new installations and system replacements.
What’s Included:
- 1/2" x 6' Electrical Whip – SKU: 84136
- 60A Non-Fused Disconnect – SKU: 83335
- Surge Protector – SKU: ICM517
- CPS Charging Adapter – SKU: 87-AD87
- Telescoping Wall Sleeve – SKU: NFP-75
Equip your condenser with everything needed for a safe, durable, and professional installation. Order your Condenser Installation Kit today!
Heat Pump Condenser Specifications:
| Brand | ACiQ |
| SKU | ACIQ-30-EHPD |
| Refrigerant Charge | 25' |
| Weight | 152.340000 |
| Replaces | ACIQ-30-EHPB |
| Product Features | Inverter, Two Stage Condenser, Variable Speed Condenser |
| HSPF2 | 8.5 |
| Cooling BTU | 30,000 BTU |
| Heating BTU | 31,000 BTU |
| Maximum CFM | 989 |
| Decibel Level (dBA) | 60 |
| Electric Heat | Heat Pump |
| Refrigerant | R454B |
| SEER2 | 17 |
| Condenser Stages | Variable Speed |
| Compressor Type | Rotary |
| Liquid Valve Size | 3/8" |
| Suction Valve Size | 3/4" |
| Electrical | 208/230V 1 Phase 60 Hz |
| Max Breaker Size | 25 Amps |
| Min. Breaker Size | 23 Amps |
| Tonnage | 2.5 Ton |
| BTU/Tonnage | 30,000 BTU/2.5 Ton |
| Min/Max Outdoor Temp for Heating | -13°F - 75°F |
| Min/Max Outdoor Temp for Cooling | -13°F - 122°F |
| Ambient Temperature Range | -13°F - 122°F |
| Height | 31.9" |
| Width | 37.2" |
| Depth | 16.1" |
| Warranty | 12 Years Compressor and 7 Years Parts with Online Registration |
| Resources | |
| Safety Information | Proposition 65 Warning |
Air Handler Specifications:
| Brand | ACiQ |
| SKU | ACiQ-30-AHD |
| Weight | 129.000000 |
| Cooling BTU | 30,000 BTU |
| Maximum CFM | 989 |
| Decibel Level (dBA) | Up to 46 Decibels |
| Electric Backup Heat Capabilities (Optional) | 5 Kilowatts, 10 Kilowatts, 15 Kilowatts |
| Configuration | Multi-Positional |
| Refrigerant | R454B |
| Liquid Line | 3/8" |
| Suction Line | 3/4" |
| Electrical | 208/230V 1 Phase 60 Hz |
| Max Breaker Size | 15 Amps |
| Min. Breaker Size | 8.0 / 6.0 Amps |
| Tonnage | 2.5 Ton |
| BTU/Tonnage | 30,000 BTU/2.5 Ton |
| Mini Split Type | Multi-Positional |
| Zone Compatibility | Single Zone |
| Connection | Flared |
| Height | 52.6" |
| Width | 21" |
| Depth | 21" |
| Warranty | 12 Years Compressor and 7 Years Parts with Online Registration |
| Resources | |
| Safety Information | Proposition 65 Warning |
Installation Kit for Condensers - Accessory Set:
| Brand | Online Supply |
| SKU | MSK001 |
| Weight | 15.000000 |
| Resources |
Surge Protector Install Guide |
| Safety Information | Proposition 65 Warning |
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our Price Match Policy has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
Can I add a discount code to my order post-purchase?
Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.
Can I add items to my order?
Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.
Can I change or modify my order?
Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.
Can I place my order to be delivered outside the United States?
At this time we do not ship internationally, but please contact us we may be able to accommodate you.
How can I remove items from my order?
If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.
Do all the products you carry come with a warranty?
Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.
Do you have a storefront?
At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.
How do I check the status of my order?
After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at info@minisplitsystemsdirect.com or message us by live chat.
How long is shipping and delivery?
All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Who do you ship with?
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.
How long will it take to receive my refund?
Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.
What forms of payment do you accept?
We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.
What should I do if my order is damaged or I'm missing items?
Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.
What should I do if my order was marked as delivered but I haven't received it?
Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.
I’m having trouble tracking my order. What should I do?
If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.
Description
ACiQ 2.5 Ton 17 SEER2 High Efficiency Central Heat Pump System | Inverter - R454B
Overview
ACiQ's High-Efficiency 2.5 Ton Heat Pump System, featuring the ACIQ-30-EHPD inverter condenser and ACIQ-30-AHD air handler, offers the perfect balance of smart inverter technology and seamless integration with your existing ductwork.
How is it different from a traditional heat pump?
- Variable BTU Inverter: Automatically adjusts output to match demand.
- Smart system with soft startups: Maximizes efficiency and reduces energy waste.
- Sized for heating: Allows you to size for heat without worrying about short cycling in cooling mode.
- Rated for efficient heating: Operates down to 5°F outdoor temperatures.
ACiQ 2.5 Ton 17 SEER2 High Efficiency Central Heat Pump | Inverter - R454B
Overview
Inverter - The ACiQ-30-EHPD 2.5 ton central inverter heat pump utilizes inverter technology to convert AC power to DC, allowing the compressor to adjust its speed. This enables the condenser to modify its BTU output based on the current demand, providing efficient and adaptable performance throughout varying weather conditions.
Learning Condenser - Equipped with advanced sensors, this condenser monitors indoor and outdoor air temperature, duct pressure, refrigerant temperature, and overall performance. During the initial startup, it enters a learning mode, optimizing future operations for maximum efficiency by collecting and storing data.
Adaptive Sizing - With its self-adjusting inverter design, the ACiQ-30-EHPD can be sized based on your heating needs. Standard heat pumps may cause discomfort during summer when sized for heat, but this unit automatically adjusts to function like a smaller unit, ensuring ideal cooling performance without excess humidity.
Quick Facts
- Variable output based on demand: 12,000-30,000 BTU for cooling, 12,000-31,000 BTU for heating
- R454B refrigerant
- Inverter heat pump system for ducted applications
- Efficient cooling from -13°F to 122°F outdoor temperatures
- Reliable heating from -13°F to 75°F outdoor temperatures
- Durable gold fin condenser coil coating for longevity
- Quiet operation, even under high workloads
2.5 Ton, 17 SEER2
Boasting an efficiency rating of 17 SEER2, the ACiQ-30-EHPD provides versatile comfort across a range of climates by providing reliable comfort with a variable output that eliminates short cycling for lasting efficiency.
Quality Construction
State-of-the-Art manufacturing is behind every ACiQ product, resulting in quiet, effective operation over a long service life. Most models have low ambient heating and cooling.
Highest Efficiency
ACiQ saves you money up front, but also over time by reducing energy bills. Every ACiQ condenser features a variable inverter twin rotary compressor, lowering wear and increasing performance. Compare specs against other brands in the same price category, and you will agree, ACiQ is the best value.
Longer life, longer warranty
Intelligent design goes into every element of ACiQ’s manufacturing ensuring flawless performance for years. Low friction, variable inverter twin rotary compressors give bulletproof reliability. Register equipment at ACiQ.com to extend warranty protection to 7 years parts, 12 years compressor.
ACiQ 2.5 Ton Central Ducted Air Handler - R454B
Enhanced Comfort at Maximum Efficiency
The ACIQ-30-AHD air handler features a variable speed DC blower and communicating technology to maximize comfort and efficiency at the same time. Your thermostat communicates with the inverter condenser outside and the variable speed air handler inside, allowing the system to self-adjust BTU output to maximize efficiency while providing ideal comfort. The air handler efficiently distributes heated and cooled air throughout your home by seamlessly attaching to your existing ductwork.
- 30,000 BTU, 2.5 ton central ducted air handler
- Compatible with any 24v thermostat
- Variable speed DC blower
- Multi-positional - Can be installed in upflow, downflow, or horizontal left/right orientations
- Compatible with R454B refrigerant
Installation and Maintenance
Installation is very similar to installing any replacement air handler. Your technician will make electrical, refrigerant, thermostat, and communication connections. Plus, they will connect the air handler to your return and supply ductwork. The ACiQ central ducted air handler is multi-positional (upflow, downflow or horizontal), making it a very versatile air handler. Any 24v thermostat with 2 stages of heating can control the system. Supplemental electric heat kits are available as a backup heat source for the coldest days of the year. If any maintenance is required, the intelligent control board in the air handler displays fault codes in case any part of the system experiences issues.
Please note - in order to function, this air handler must be installed with a condenser and other installation equipment, available at an additional cost if not already included in this product bundle. To use straight electric heating, an electric heat kit is necessary and is also available at an additional cost.
Installation Kit for Condensers - Accessory Set
Ensure a professional and secure installation for your condenser with this comprehensive installation kit. Designed to provide all the essential components needed for a smooth setup, this kit helps protect your system while ensuring proper electrical and refrigerant connections.
Key Features:
✔ All-in-One Kit: Includes key accessories for a professional-grade installation.
✔ Enhanced System Protection: Features a surge protector and disconnect safety switch for added safety.
✔ Reliable Electrical Connections: Comes with a whip and charging adapter to ensure proper power supply.
✔ Secure Wall Penetration: Telescoping wall sleeve protects and stabilizes refrigerant and electrical lines.
✔ HVAC Professional Recommended: Ideal for new installations and system replacements.
What’s Included:
- 1/2" x 6' Electrical Whip – SKU: 84136
- 60A Non-Fused Disconnect – SKU: 83335
- Surge Protector – SKU: ICM517
- CPS Charging Adapter – SKU: 87-AD87
- Telescoping Wall Sleeve – SKU: NFP-75
Equip your condenser with everything needed for a safe, durable, and professional installation. Order your Condenser Installation Kit today!
Heat Pump Condenser Specifications:
| Brand | ACiQ |
| SKU | ACIQ-30-EHPD |
| Refrigerant Charge | 25' |
| Weight | 152.340000 |
| Replaces | ACIQ-30-EHPB |
| Product Features | Inverter, Two Stage Condenser, Variable Speed Condenser |
| HSPF2 | 8.5 |
| Cooling BTU | 30,000 BTU |
| Heating BTU | 31,000 BTU |
| Maximum CFM | 989 |
| Decibel Level (dBA) | 60 |
| Electric Heat | Heat Pump |
| Refrigerant | R454B |
| SEER2 | 17 |
| Condenser Stages | Variable Speed |
| Compressor Type | Rotary |
| Liquid Valve Size | 3/8" |
| Suction Valve Size | 3/4" |
| Electrical | 208/230V 1 Phase 60 Hz |
| Max Breaker Size | 25 Amps |
| Min. Breaker Size | 23 Amps |
| Tonnage | 2.5 Ton |
| BTU/Tonnage | 30,000 BTU/2.5 Ton |
| Min/Max Outdoor Temp for Heating | -13°F - 75°F |
| Min/Max Outdoor Temp for Cooling | -13°F - 122°F |
| Ambient Temperature Range | -13°F - 122°F |
| Height | 31.9" |
| Width | 37.2" |
| Depth | 16.1" |
| Warranty | 12 Years Compressor and 7 Years Parts with Online Registration |
| Resources | |
| Safety Information | Proposition 65 Warning |
Air Handler Specifications:
| Brand | ACiQ |
| SKU | ACiQ-30-AHD |
| Weight | 129.000000 |
| Cooling BTU | 30,000 BTU |
| Maximum CFM | 989 |
| Decibel Level (dBA) | Up to 46 Decibels |
| Electric Backup Heat Capabilities (Optional) | 5 Kilowatts, 10 Kilowatts, 15 Kilowatts |
| Configuration | Multi-Positional |
| Refrigerant | R454B |
| Liquid Line | 3/8" |
| Suction Line | 3/4" |
| Electrical | 208/230V 1 Phase 60 Hz |
| Max Breaker Size | 15 Amps |
| Min. Breaker Size | 8.0 / 6.0 Amps |
| Tonnage | 2.5 Ton |
| BTU/Tonnage | 30,000 BTU/2.5 Ton |
| Mini Split Type | Multi-Positional |
| Zone Compatibility | Single Zone |
| Connection | Flared |
| Height | 52.6" |
| Width | 21" |
| Depth | 21" |
| Warranty | 12 Years Compressor and 7 Years Parts with Online Registration |
| Resources | |
| Safety Information | Proposition 65 Warning |
Installation Kit for Condensers - Accessory Set:
| Brand | Online Supply |
| SKU | MSK001 |
| Weight | 15.000000 |
| Resources |
Surge Protector Install Guide |
| Safety Information | Proposition 65 Warning |
Shipping Policy
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Return and Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Price Match Policy
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our Price Match Policy has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
FAQ
Can I add a discount code to my order post-purchase?
Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.
Can I add items to my order?
Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.
Can I change or modify my order?
Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.
Can I place my order to be delivered outside the United States?
At this time we do not ship internationally, but please contact us we may be able to accommodate you.
How can I remove items from my order?
If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.
Do all the products you carry come with a warranty?
Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.
Do you have a storefront?
At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.
How do I check the status of my order?
After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at info@minisplitsystemsdirect.com or message us by live chat.
How long is shipping and delivery?
All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Who do you ship with?
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.
How long will it take to receive my refund?
Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.
What forms of payment do you accept?
We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.
What should I do if my order is damaged or I'm missing items?
Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.
What should I do if my order was marked as delivered but I haven't received it?
Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.
I’m having trouble tracking my order. What should I do?
If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.
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Let customers speak for us
Great product. Installation was very easy
Instalation was easy and everything worked as it should
May personal experience, used this product on 2 installations of Pioneer Mini Splits on my home. Following the directions I prepared both units, one can each unit, and also checked for leaks afterwards. No leaks detected and both systems have been operating properly. Follow-up check several weeks later to re inspect for leaks showed no leaks and pressure readings were excellent. In my case, the product worked as advertised and I am satisfied.
Thanks Mr kool
A great full system replacement at a respectable price. Received system a day sooner than expected. Would recommend this setup for anyone replacing their old inefficient heat pump.
Very well thought out product. I turned this from an upflow unit to a downflow with a 10kw heat strip. The air handler unit was a perfect fit from my old one (35 year old Lennox) so I didn’t have to do any sheet metal work which was nice. I used the 25 ft diy lineset which I was impressed with the no kink lineset. Made it much easier to make bends without kinking. Hooking up the lineset to the A coil and condenser was a breeze. I was impressed with the design, they put a lot of work into making this an install friendly unit. Their technical support was very knowledgeable. I’ve only been able to run the heat pump, the unit has very good air flow. If they were a little bit cheaper on their gas furnace units I would start putting these in my rentals.
I was pleased to find this kit for my heat pump replacement project. I’ve never done any ductwork, so was reluctant, but was pleasantly amazed at the finished job using this kit. The secret is to first do layout drawings for what you need, then factor in the overlaps, and then double check before you start cutting.
Order came very quick, 3 day and damage free. I installed the unit and it’s working great.
Four years ago I paid $12,000 to replace my AC central unit for my home 8100 ft.² , the unit doesn’t work in every room so I decided to buy eight Mr. cool units and place them around my home. My home has never been so comfortable, cool in the summer and warm in the winter and I live in Utah and it gets below 28° and Mr. cool still warms the rooms that I needs. Thousand percent satisfied
Efficient, quiet, wifi controls, what’s not to like
Very nice product made life a lot better
Efficient, quiet, wifi controls, what’s not to like
This unit surpassed every expectation I had. I researched mini splits for a year. (Barn rehab) I talked to people that have them and read a ton of reviews. I was told it is all about customer service. I got someone on the phone while my heating and cooling guy was standing right there.☆☆☆☆☆!! Then he made the simple connections and turned it on. I am in complete awe. Within 5 minutes the area was warming. I bought 24,000 btu for my 1000sqft area and it is outstanding. Now I will wait to see how efficient it is on electric. Fingers crossed. I would highly recommend this unit!!
Purchased 24KBtu unit for a 14x65 2Br Mobile Home. Relatively straightforward installation, but not for everyone. I made a dumb mistake in wiring between the indoor unit and outdoor, resulting in an error, so I called Mini Split Systems Direct up and we got it resolved. Purchased a vacuum pump, gauges, and line set covers from Mini Split Systems Direct to complete the project.
It has worked great since I rectified my wiring mistake. It's only been in heat mode (Jan in NC), and generates impressive heat and airflow at next to zero noise. The condenser unit outside is also very quiet. Time will tell on the reliability and efficiency, but everything I've seen thus far makes me optimistic.
Pretty quiet and compact unit, managed to DIY install 3 ton myself including ductwork, custom plenums and new electrical / drainage / thermostat wiring in 3 full weekends. Quick connect lineset made this possible (no vacuum or soldering needed!) Seems to be pretty efficient so far (northern california climate)
What customers think about the store
Customers generally had positive experiences with this store, praising the quality of products, reasonable prices, efficient delivery, and helpful customer service. Many found the systems easy to install themselves with the guidance provided, though some prefe...