1-800-315-4345
FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:
- Free Shipping ($100 Value)
- Expedited Processing ($50 Value)
- Website Discount of $109.70 off the current discounted price (Use Code: FLASH5) ($109.70 Value)
- Free 10-year Warranty ($1000 Value)
- Free Lifetime Technical Support ($500 Value)
- Free DiversiTech Condenser Mounting Pad ($139.99 Value)
TO CLAIM YOUR FREE GIFT CLICK ADD TO CART
Total Extra Savings With Us Today = $1,899.69
MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 1.5 Ton 15 SEER2 18K BTU - Multiposition
The MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 1.5 Ton 15 SEER2 18K BTU - Multiposition is a heating and cooling system you need to stay warm in winter, cool in summer, and energy efficient all year long.
MRCOOL® ProDirect 1.5 Ton 14.3 SEER2 Central Heat Pump Condenser - HHP15018
You deserve the best year-round comfort for the longest amount of time, which is why you should switch out your old, faulty condenser with the MRCOOL ProDirect 1.5 Ton 14.3 SEER2 Split System Heat Pump Condenser. This unit has a rotary compressor that pressurizes the refrigerant to get it ready to absorb more heat from your home. The piston flow control device that it runs through is great for increasing efficiency, because it regulates the speed and the volume of the refrigerant. This unit is equipped to take care of you for years to come, thanks in part to the galvanized steel cabinet and the Gold Fin® condenser coating. This coating, which is environmentally friendly, completely non-toxic, and improves insulation, stops rust and corrosion from forming by keeping water from sticking to the coils. When you register your unit online, you’ll be able to enjoy an industry-leading warranty. Admitting you need a new heating and cooling system is a big step, so make sure you get the best with the MRCOOL ProDirect 1.5 Ton 14.3 SEER2 Split System Heat Pump Condenser.
Features:
- Equipment should be installed by a qualified professional
- 10 Year Registered Warranty
- 14.3 SEER2
- R-410A environmentally friendly refrigerant
- AHRI Certified & ETL listed
- Pressure and Temperature protection sensors help prevent damage
- A shape coils, constructed with copper tubing and enhanced aluminum fins.
- Gold Fin® condenser: corrosion resistant - live on the coast? Don't worry, our condenser is built to resist long term corrosion
MRCOOL® ProDirect 1.5 Ton 14.3 SEER2 Split System A/C Air Handler Multiposition - HAH15018
Make your life easier by bringing comfort into your home for you and your family to relax in with this multiposition MRCOOL ProDirect 1.5 Ton 14.3 SEER2 Split System Air Handler. There’s nothing like getting home and getting greeted by the precisely cooled or heated air that the unit’s “A” shaped evaporator coil helped create. You’ll feel this comforting air throughout every corner of your home with the help of the three-speed direct drive blower motor. This air will make its way through the removable filter that is easy to clean and replace when needed. When you need extra heat, you can install an electric heat kit in this air handler. The galvanized steel cabinet offers the best protection, because it won’t let anything, like corrosion, get in the way of you and your comfort. The warranty that covers this AHRI certified, ETL listed air handler when you register your product online will reassure you that everything will be fine in case something goes wrong. You don’t want to struggle to keep comfortable within your own home, so you need the MRCOOL 1.5 ton ProDirect split system air handler to ensure absolute comfort.
Features:
- Equipment should be installed by a qualified professional
- 10 Year Registered Warranty
- AHRI Certified & ETL listed
What's Included:
MRCOOL® ProDirect 1.5 Ton 14.3 SEER2 Central Heat Pump Condenser - HHP15018
MRCOOL® ProDirect 1.5 Ton 14.3 SEER2 Split System A/C Air Handler Multiposition - HAH15018
Condenser Specifications:
| BRAND | MRCOOL® |
| MODEL | HHP15018 |
| SERIES | PRODIRECT Heat Pump Condenser |
| GTIN | 00840255553827 |
| UPC | 840255553827 |
| UNIT TYPE |
Split System Heat Pump |
| SEER2 | 14.3 |
| EER2 | 11.7 |
| HSPF2 | 7.5 |
| CFM | 1780 |
| TONNAGE | 1.5 |
| COOLING CAPACITY (BTU) |
18000 |
| HEATING CAPACITY (BTU) |
17700 |
| VOLTAGE (V) |
230 |
| PHASE | 1 |
| CYCLE | 60 |
| REFRIGERANT VOLUME (OZ) |
91.71 |
| DECIBEL RATING (DBA) |
60 |
| LIQUID LINE SIZE |
3/8 |
| SUCTION LINE SIZE |
3/4 |
| COMPRESSOR MOTOR TYPE |
Scroll |
| ETL LISTED |
Yes |
| AHRI CERTIFIED |
Yes |
| REGISTERED PARTS WARRANTY |
10 year parts |
| PROPOSITION 65 WARNING |
Yes |
| NET DEPTH (IN) |
21-4/5 |
| NET HEIGHT (IN) |
25.00 |
| NET WIDTH (IN) |
21-4/5 |
| NET WEIGHT (LBS) |
104.00 |
| GROSS DEPTH (IN) |
22.60 |
| GROSS HEIGHT (IN) |
25.90 |
| GROSS WIDTH (IN) |
22.60 |
| GROSS WEIGHT (LBS) |
108 |
Air Handler Specifications:
| BRAND | MRCOOL® |
| MODEL | HAH15018 |
| SERIES | PRODIRECT Air Handler |
| GTIN | 00840255553896 |
| UPC | 840255553896 |
| UNIT TYPE |
Air Handler |
| CONFIGURATION | Multi-position |
| CFM | 678 |
| VOLTAGE (V) |
208-230 |
| PHASE | 1 |
| CYCLE | 60 |
| DECIBEL RATING (DBA) |
50 |
| AUXILIARY HEATER INCLUDED |
No |
| AUXILIARY HEATER AVAILABLE |
Yes |
| AUXILIARY HEATER SIZES |
5kW, 7.5kW |
| ETL LISTED |
Yes |
| AHRI CERTIFIED |
Yes |
| REGISTERED PARTS WARRANTY |
10 year parts |
| PROPOSITION 65 WARNING |
Yes |
| NET DEPTH (IN) |
22.00 |
| NET HEIGHT (IN) |
45.75 |
| NET WIDTH (IN) |
19.67 |
| NET WEIGHT (LBS) |
123.00 |
| GROSS DEPTH (IN) |
25.60 |
| GROSS HEIGHT (IN) |
47.63 |
| GROSS WIDTH (IN) |
22.83 |
| GROSS WEIGHT (LBS) |
134 |
Product Information and Guides:
Condenser
Air Handler
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
Description
FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:
- Free Shipping ($100 Value)
- Expedited Processing ($50 Value)
- Website Discount of $109.70 off the current discounted price (Use Code: FLASH5) ($109.70 Value)
- Free 10-year Warranty ($1000 Value)
- Free Lifetime Technical Support ($500 Value)
- Free DiversiTech Condenser Mounting Pad ($139.99 Value)
TO CLAIM YOUR FREE GIFT CLICK ADD TO CART
Total Extra Savings With Us Today = $1,899.69
MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 1.5 Ton 15 SEER2 18K BTU - Multiposition
The MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 1.5 Ton 15 SEER2 18K BTU - Multiposition is a heating and cooling system you need to stay warm in winter, cool in summer, and energy efficient all year long.
MRCOOL® ProDirect 1.5 Ton 14.3 SEER2 Central Heat Pump Condenser - HHP15018
You deserve the best year-round comfort for the longest amount of time, which is why you should switch out your old, faulty condenser with the MRCOOL ProDirect 1.5 Ton 14.3 SEER2 Split System Heat Pump Condenser. This unit has a rotary compressor that pressurizes the refrigerant to get it ready to absorb more heat from your home. The piston flow control device that it runs through is great for increasing efficiency, because it regulates the speed and the volume of the refrigerant. This unit is equipped to take care of you for years to come, thanks in part to the galvanized steel cabinet and the Gold Fin® condenser coating. This coating, which is environmentally friendly, completely non-toxic, and improves insulation, stops rust and corrosion from forming by keeping water from sticking to the coils. When you register your unit online, you’ll be able to enjoy an industry-leading warranty. Admitting you need a new heating and cooling system is a big step, so make sure you get the best with the MRCOOL ProDirect 1.5 Ton 14.3 SEER2 Split System Heat Pump Condenser.
Features:
- Equipment should be installed by a qualified professional
- 10 Year Registered Warranty
- 14.3 SEER2
- R-410A environmentally friendly refrigerant
- AHRI Certified & ETL listed
- Pressure and Temperature protection sensors help prevent damage
- A shape coils, constructed with copper tubing and enhanced aluminum fins.
- Gold Fin® condenser: corrosion resistant - live on the coast? Don't worry, our condenser is built to resist long term corrosion
MRCOOL® ProDirect 1.5 Ton 14.3 SEER2 Split System A/C Air Handler Multiposition - HAH15018
Make your life easier by bringing comfort into your home for you and your family to relax in with this multiposition MRCOOL ProDirect 1.5 Ton 14.3 SEER2 Split System Air Handler. There’s nothing like getting home and getting greeted by the precisely cooled or heated air that the unit’s “A” shaped evaporator coil helped create. You’ll feel this comforting air throughout every corner of your home with the help of the three-speed direct drive blower motor. This air will make its way through the removable filter that is easy to clean and replace when needed. When you need extra heat, you can install an electric heat kit in this air handler. The galvanized steel cabinet offers the best protection, because it won’t let anything, like corrosion, get in the way of you and your comfort. The warranty that covers this AHRI certified, ETL listed air handler when you register your product online will reassure you that everything will be fine in case something goes wrong. You don’t want to struggle to keep comfortable within your own home, so you need the MRCOOL 1.5 ton ProDirect split system air handler to ensure absolute comfort.
Features:
- Equipment should be installed by a qualified professional
- 10 Year Registered Warranty
- AHRI Certified & ETL listed
What's Included:
MRCOOL® ProDirect 1.5 Ton 14.3 SEER2 Central Heat Pump Condenser - HHP15018
MRCOOL® ProDirect 1.5 Ton 14.3 SEER2 Split System A/C Air Handler Multiposition - HAH15018
Condenser Specifications:
| BRAND | MRCOOL® |
| MODEL | HHP15018 |
| SERIES | PRODIRECT Heat Pump Condenser |
| GTIN | 00840255553827 |
| UPC | 840255553827 |
| UNIT TYPE |
Split System Heat Pump |
| SEER2 | 14.3 |
| EER2 | 11.7 |
| HSPF2 | 7.5 |
| CFM | 1780 |
| TONNAGE | 1.5 |
| COOLING CAPACITY (BTU) |
18000 |
| HEATING CAPACITY (BTU) |
17700 |
| VOLTAGE (V) |
230 |
| PHASE | 1 |
| CYCLE | 60 |
| REFRIGERANT VOLUME (OZ) |
91.71 |
| DECIBEL RATING (DBA) |
60 |
| LIQUID LINE SIZE |
3/8 |
| SUCTION LINE SIZE |
3/4 |
| COMPRESSOR MOTOR TYPE |
Scroll |
| ETL LISTED |
Yes |
| AHRI CERTIFIED |
Yes |
| REGISTERED PARTS WARRANTY |
10 year parts |
| PROPOSITION 65 WARNING |
Yes |
| NET DEPTH (IN) |
21-4/5 |
| NET HEIGHT (IN) |
25.00 |
| NET WIDTH (IN) |
21-4/5 |
| NET WEIGHT (LBS) |
104.00 |
| GROSS DEPTH (IN) |
22.60 |
| GROSS HEIGHT (IN) |
25.90 |
| GROSS WIDTH (IN) |
22.60 |
| GROSS WEIGHT (LBS) |
108 |
Air Handler Specifications:
| BRAND | MRCOOL® |
| MODEL | HAH15018 |
| SERIES | PRODIRECT Air Handler |
| GTIN | 00840255553896 |
| UPC | 840255553896 |
| UNIT TYPE |
Air Handler |
| CONFIGURATION | Multi-position |
| CFM | 678 |
| VOLTAGE (V) |
208-230 |
| PHASE | 1 |
| CYCLE | 60 |
| DECIBEL RATING (DBA) |
50 |
| AUXILIARY HEATER INCLUDED |
No |
| AUXILIARY HEATER AVAILABLE |
Yes |
| AUXILIARY HEATER SIZES |
5kW, 7.5kW |
| ETL LISTED |
Yes |
| AHRI CERTIFIED |
Yes |
| REGISTERED PARTS WARRANTY |
10 year parts |
| PROPOSITION 65 WARNING |
Yes |
| NET DEPTH (IN) |
22.00 |
| NET HEIGHT (IN) |
45.75 |
| NET WIDTH (IN) |
19.67 |
| NET WEIGHT (LBS) |
123.00 |
| GROSS DEPTH (IN) |
25.60 |
| GROSS HEIGHT (IN) |
47.63 |
| GROSS WIDTH (IN) |
22.83 |
| GROSS WEIGHT (LBS) |
134 |
Product Information and Guides:
Condenser
Air Handler
Shipping Policy
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Return and Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Price Match Policy
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
12,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Wall Mount Mini Split System - Extreme Heat - WiFi Enabled
Installation Kit Options
12,000 BTU 25.5 SEER2 ACiQ Platinum Single Zone Floor Mount Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 21.5 SEER2 ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 22 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System - Extreme Heat - WiFi Enabled - 9K + 9K
Line Set Length for 9K Air Handler #1/Line Set Length for 9K Air Handler #2
18,000 BTU 22.9 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System w/ WiFi - 9K + 9K
Lineset Length for 9K Air Handler #1/Lineset Length for 9K Air Handler #2
18,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Wall Mount Mini Split System - Extreme Heat - WiFi Enabled
Installation Kit Options
12,000 BTU 25.5 SEER2 ACiQ Platinum Single Zone Floor Mount Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 21.5 SEER2 ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 22 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System - Extreme Heat - WiFi Enabled - 9K + 9K
Line Set Length for 9K Air Handler #1/Line Set Length for 9K Air Handler #2
18,000 BTU 22.9 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System w/ WiFi - 9K + 9K
Lineset Length for 9K Air Handler #1/Lineset Length for 9K Air Handler #2
18,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Wall Mount Mini Split System - Extreme Heat - WiFi Enabled
Installation Kit Options
12,000 BTU 25.5 SEER2 ACiQ Platinum Single Zone Floor Mount Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 21.5 SEER2 ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 22 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System - Extreme Heat - WiFi Enabled - 9K + 9K
Line Set Length for 9K Air Handler #1/Line Set Length for 9K Air Handler #2
18,000 BTU 22.9 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System w/ WiFi - 9K + 9K
Lineset Length for 9K Air Handler #1/Lineset Length for 9K Air Handler #2
18,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
Customer Reviews
The unit really good it does great makes house ice cold best unit
Devin was extremely helpful with everything I needed. He was also able to connect me with another individual to assist with connecting my thermostat. I only wish I could give them 10 stars!!
I purchased the mrcool pro direct central heat system for a home I'm building. Delivery was fast and I saved 5% off. Shipping took less than a week.
I'm a contractor, our company purchases all our equipment from here. Not a single hiccup. I bought the Mrcool pro direct system for my home. Experience has been great.
This unit appears to be of good quality, installation went smoothly, and it works as specified
Customer Reviews
The unit really good it does great makes house ice cold best unit
Devin was extremely helpful with everything I needed. He was also able to connect me with another individual to assist with connecting my thermostat. I only wish I could give them 10 stars!!
I purchased the mrcool pro direct central heat system for a home I'm building. Delivery was fast and I saved 5% off. Shipping took less than a week.
I'm a contractor, our company purchases all our equipment from here. Not a single hiccup. I bought the Mrcool pro direct system for my home. Experience has been great.
This unit appears to be of good quality, installation went smoothly, and it works as specified
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