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Sol-Ark 12K-2P Hybrid Inverter

SKU: SA-12K-2P
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$5,299.00 $7,153.65
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Sol-Ark 12K-2P Hybrid Inverter

The Sol-Ark® Essentials hybrid inverter offers a powerful and versatile solution for fueling your home with solar energy. The 12K-2P hybrid solar inverter enables you to create a partial home backup, supporting essential appliances and a wide range of other devices when you are off the grid. It can also power and charge your electric vehicles or generators and help reduce your monthly electricity bills.

​This inverter is NEM 3.0 ready, designed to optimize your home’s energy usage during peak hours when electricity rates are highest. Featuring built-in Time-of-Use (TOU) functionality, the Sol-Ark® Essentials hybrid inverter intelligently manages energy storage and grid usage based on TOU rates. The user-friendly LCD touchscreen simplifies programming for day-of-week and seasonal TOU settings.

Features:

  • Partial Home Backup: When your power is out, keep the basics and a wide range of appliances up and running in your home.
  • Built-In Transfer Switch: For a less expensive solar energy system installation and it integrates with any AC power source.
  • Battery Agnostic: Capable of working with any 48V battery in the marketplace.
  • Up To 2X Military-Grade Reliability Option: Exceeds military-grade standards to keep working through lightning strikes and other military-grade weapons.
  • EV Home Charging: Charge your electric vehicle with the ability to load a single circuit.

Sol-Ark® Essentials:

9kWac Hybrid Inverter

  • 12kWac Solar
  • 9kWac Batteries
  • 50A Grid Pass-Through

Fast and Easy Backup

  • Load Side Connection
  • Automatic 9kW Essentials Backup
  • Avoid Service Upgrade
  • 120/240V Backup
  • No External Transfer Switch Required

Flexible Battery Choice

  • 185A Battery Charger
  • 48V Battery Port
  • UL9540 Options Available

Seamless Grid Control

  • Multi-Season Time-of day Settings
  • Automatic 5ms Transfer Time
  • Virtual Power Plant Ready

EV or Generator Ready

  • Two-Wire Start Generator
  • Automatic Shed EV Based on Time of Use
  • Single Circuit Smart Load Functionality

The Sol-Ark Platform

One Solution to manage all your energy needs

Manage Your Energy Wherever You Are

  • Automate home and business backup
  • Program time-of-use settings
  • Evaluate energy use trends
  • Check the health of the battery

Warranty:

  • 10 Years

Whats Included:

  • 1x Sol-Ark 12K-2P Hybrid Inverter
  • 1x French cleat
  • 2x Battery toroid
  • 1x CAT 5E communication cable
  • 1x Allen key (4 mm)
  • 1x Temperature sensor
  • 1x User manual
  • 1x Wi-Fi / Ethernet antenna (dongle)
  • 2x 100A (Ø0.630”) Current transformers (CT sensors)

Specifications:

Brand Sol-Ark
Model SA-12K-2P
Input Data (PV)
  • Max. Allowed PV Power (STC): 13,000W
  • Rated MPPT Operating Voltage Range: 175 - 425V
  • MPPT Voltage Range: 150 - 500V
  • Startup Voltage: 125V
  • Max. Input Voltage¹: 500V
  • Max. Operating Input Current per MPPT: 20A (self-limiting)
  • No. of MPP Trackers: 2
  • No. of PV Strings per MPPT: 2
  • Max. AC Coupled Input: 9,600W
Output Data (AC)
  • Nominal AC Voltage: 120/240V, 120/208V, 220V
  • Grid Frequency: 50 / 60Hz
  • Real Power, max continuous²: 9,000W
  • Max. Output Current: 37.5A
  • Peak Apparent Power (10s, off-grid): 16,000VA @ 240V
  • Peak Apparent Power (100ms, off-grid): 25,000VA @ 240V
  • Max Output Fault Current (100ms): 104A
  • Max. Grid Passthrough Current: 63A
  • Power Factor Output Range: +/- 0.9 adjustable
  • Backup Transfer Time: 4ms
  • CEC Efficiency: 96.5%
  • Max Efficiency: 97.5%
  • Design (DC to AC): Transformerless DC
  • Stackable: Up to 9 in parallel
Battery Input Data (DC)
  • Battery Technologies: Lithium / Lead Acid
  • Nominal DC Voltage: 48V
  • Operating Voltage Range: 43 - 63V
  • Capacity: 50 — 9900Ah
  • Max. Battery Charge / Discharge Current: 185A
  • Charging Controller: 3-Stage with Equalization
  • Grid to Battery Charging Efficiency: 96.0%
  • External Battery Temperature Sensor (BTS): Included
  • Automatic Generator Start (AGS): 2 Wire Start - Integrated
  • BMS Communication: CANBus & RS485 MODBUS
General Data
  • Dimensions (H x W x D): 750 x 450 x 254 mm (29.5 x 17.7 x 10 in)
  • Weight: 35.4 kg / 78 lb.
  • Enclosure: IP65 / NEMA 3R
  • Ambient Temperature: -25~55°C, > 45°C Derating
  • Noise: < 30 dB @ 25°C (77°F)
  • Idle consumption - No Load: 60W
  • Communication and Monitoring: Wi-Fi & LAN Hardware Included
  • Standard Warranty: 10 Years
Protection and Certifications
  • Certifications and Listings: UL1741-2010/2018, IEEE1547a 2003/2014, FCC 15 Class B, UL1741SB, CA Rule 21, HECO Rule 14H
  • PV DC Disconnect Switch — NEC 240.15: Integrated
  • Ground Fault Detection — NEC 690.5: Integrated
  • PV Rapid Shutdown Control — NEC 690.12: Integrated
  • PV Arc Fault Detection — NEC 690.11: Integrated
  • PV Input Lightning Protection: Integrated
  • PV String Input Reverse Polarity Protection: Integrated
  • AC Output Breaker - 63A: Integrated
  • 250A Battery Breaker / Disconnect: Integrated
  • Surge Protection: DC Type II / AC Type II
Note

1. See Installation Guide for more details on sizing array strings. The highest input voltage is based on the open-circuit voltage of the array at the minimum design temperature.

2. Max. continuous AC output of 9,000W (loads / grid sell) + DC output of 3,000W (batteries) = 12,000W total

Resources

 

Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
United States Free Shipping
2 - 3 business days 3 - 7 days Free


Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Missing Items

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

Pre-Orders, Backorders, and Out-of-Stock Items:

Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

Cancellations

All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

Damages and issues

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

 

Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

Our 100% Shoppers Best Price Guarantee has some limitations:

  • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
  • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
  • The item will need to be in stock from the competitors site that you’re submitting the information from.
  • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
  • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
  • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
  • The price match will include the product listing price, but will exclude any sales tax.

Description

Sol-Ark 12K-2P Hybrid Inverter

The Sol-Ark® Essentials hybrid inverter offers a powerful and versatile solution for fueling your home with solar energy. The 12K-2P hybrid solar inverter enables you to create a partial home backup, supporting essential appliances and a wide range of other devices when you are off the grid. It can also power and charge your electric vehicles or generators and help reduce your monthly electricity bills.

​This inverter is NEM 3.0 ready, designed to optimize your home’s energy usage during peak hours when electricity rates are highest. Featuring built-in Time-of-Use (TOU) functionality, the Sol-Ark® Essentials hybrid inverter intelligently manages energy storage and grid usage based on TOU rates. The user-friendly LCD touchscreen simplifies programming for day-of-week and seasonal TOU settings.

Features:

  • Partial Home Backup: When your power is out, keep the basics and a wide range of appliances up and running in your home.
  • Built-In Transfer Switch: For a less expensive solar energy system installation and it integrates with any AC power source.
  • Battery Agnostic: Capable of working with any 48V battery in the marketplace.
  • Up To 2X Military-Grade Reliability Option: Exceeds military-grade standards to keep working through lightning strikes and other military-grade weapons.
  • EV Home Charging: Charge your electric vehicle with the ability to load a single circuit.

Sol-Ark® Essentials:

9kWac Hybrid Inverter

  • 12kWac Solar
  • 9kWac Batteries
  • 50A Grid Pass-Through

Fast and Easy Backup

  • Load Side Connection
  • Automatic 9kW Essentials Backup
  • Avoid Service Upgrade
  • 120/240V Backup
  • No External Transfer Switch Required

Flexible Battery Choice

  • 185A Battery Charger
  • 48V Battery Port
  • UL9540 Options Available

Seamless Grid Control

  • Multi-Season Time-of day Settings
  • Automatic 5ms Transfer Time
  • Virtual Power Plant Ready

EV or Generator Ready

  • Two-Wire Start Generator
  • Automatic Shed EV Based on Time of Use
  • Single Circuit Smart Load Functionality

The Sol-Ark Platform

One Solution to manage all your energy needs

Manage Your Energy Wherever You Are

  • Automate home and business backup
  • Program time-of-use settings
  • Evaluate energy use trends
  • Check the health of the battery

Warranty:

  • 10 Years

Whats Included:

  • 1x Sol-Ark 12K-2P Hybrid Inverter
  • 1x French cleat
  • 2x Battery toroid
  • 1x CAT 5E communication cable
  • 1x Allen key (4 mm)
  • 1x Temperature sensor
  • 1x User manual
  • 1x Wi-Fi / Ethernet antenna (dongle)
  • 2x 100A (Ø0.630”) Current transformers (CT sensors)

Specifications:

Brand Sol-Ark
Model SA-12K-2P
Input Data (PV)
  • Max. Allowed PV Power (STC): 13,000W
  • Rated MPPT Operating Voltage Range: 175 - 425V
  • MPPT Voltage Range: 150 - 500V
  • Startup Voltage: 125V
  • Max. Input Voltage¹: 500V
  • Max. Operating Input Current per MPPT: 20A (self-limiting)
  • No. of MPP Trackers: 2
  • No. of PV Strings per MPPT: 2
  • Max. AC Coupled Input: 9,600W
Output Data (AC)
  • Nominal AC Voltage: 120/240V, 120/208V, 220V
  • Grid Frequency: 50 / 60Hz
  • Real Power, max continuous²: 9,000W
  • Max. Output Current: 37.5A
  • Peak Apparent Power (10s, off-grid): 16,000VA @ 240V
  • Peak Apparent Power (100ms, off-grid): 25,000VA @ 240V
  • Max Output Fault Current (100ms): 104A
  • Max. Grid Passthrough Current: 63A
  • Power Factor Output Range: +/- 0.9 adjustable
  • Backup Transfer Time: 4ms
  • CEC Efficiency: 96.5%
  • Max Efficiency: 97.5%
  • Design (DC to AC): Transformerless DC
  • Stackable: Up to 9 in parallel
Battery Input Data (DC)
  • Battery Technologies: Lithium / Lead Acid
  • Nominal DC Voltage: 48V
  • Operating Voltage Range: 43 - 63V
  • Capacity: 50 — 9900Ah
  • Max. Battery Charge / Discharge Current: 185A
  • Charging Controller: 3-Stage with Equalization
  • Grid to Battery Charging Efficiency: 96.0%
  • External Battery Temperature Sensor (BTS): Included
  • Automatic Generator Start (AGS): 2 Wire Start - Integrated
  • BMS Communication: CANBus & RS485 MODBUS
General Data
  • Dimensions (H x W x D): 750 x 450 x 254 mm (29.5 x 17.7 x 10 in)
  • Weight: 35.4 kg / 78 lb.
  • Enclosure: IP65 / NEMA 3R
  • Ambient Temperature: -25~55°C, > 45°C Derating
  • Noise: < 30 dB @ 25°C (77°F)
  • Idle consumption - No Load: 60W
  • Communication and Monitoring: Wi-Fi & LAN Hardware Included
  • Standard Warranty: 10 Years
Protection and Certifications
  • Certifications and Listings: UL1741-2010/2018, IEEE1547a 2003/2014, FCC 15 Class B, UL1741SB, CA Rule 21, HECO Rule 14H
  • PV DC Disconnect Switch — NEC 240.15: Integrated
  • Ground Fault Detection — NEC 690.5: Integrated
  • PV Rapid Shutdown Control — NEC 690.12: Integrated
  • PV Arc Fault Detection — NEC 690.11: Integrated
  • PV Input Lightning Protection: Integrated
  • PV String Input Reverse Polarity Protection: Integrated
  • AC Output Breaker - 63A: Integrated
  • 250A Battery Breaker / Disconnect: Integrated
  • Surge Protection: DC Type II / AC Type II
Note

1. See Installation Guide for more details on sizing array strings. The highest input voltage is based on the open-circuit voltage of the array at the minimum design temperature.

2. Max. continuous AC output of 9,000W (loads / grid sell) + DC output of 3,000W (batteries) = 12,000W total

Resources

Shipping Policy

 

Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
United States Free Shipping
2 - 3 business days 3 - 7 days Free


Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Missing Items

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

Pre-Orders, Backorders, and Out-of-Stock Items:

Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

Return and Refund Policy

 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

Cancellations

All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

Damages and issues

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

Price Match Policy

 

Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

Our 100% Shoppers Best Price Guarantee has some limitations:

  • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
  • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
  • The item will need to be in stock from the competitors site that you’re submitting the information from.
  • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
  • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
  • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
  • The price match will include the product listing price, but will exclude any sales tax.

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