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XPOWER XD-85L2 145-Pint LGR Commercial Dehumidifier with Automatic Purge Pump

SKU: XD-85L2-Blue
Your Price:
$1,953.00 $2,442.00
You Save: $489.00 21%
  • FLASH SALE GOING ON NOW! Save An Extra 5% OFF with Code: FLASH5
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  • FREE SHIPPING: Ships in 2 - 3 Business Days
  • FAST DELIVERY: Arrives in 3 - 7 Days
  • HASSLE FREE DELIVERY: Free Liftgate Delivery + Freight Insurance
  • NEED HELP?: Call 1-800-315-4345
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FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

  • Free Shipping ($60 Value)
  • Expedited Processing ($35 Value)
  • Website Discount of $97.65 off the current discounted price (Use Code: FLASH5) ($97.65 Value)
  • Free 1-Year Warranty ($100 Value)
  • Free Lifetime Technical Support ($500 Value)
  • Free Primary and Secondary Intake Washable Stainless Steel Filters for XPOWER XD-85L2 ($55.00 Value)

TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

Total Extra Savings With Us Today = $847.65

XPOWER XD-85L2 145-Pint LGR Commercial Dehumidifier with Automatic Purge Pump

The XPOWER XD-85L2 Low Grain Refrigerant (LGR) Dehumidifier is the updated version of the XD-85LH in that it now has an integrated storage compartment on the top of the housing for the power cord and drain hose, therefore eliminating the need for Velcro straps and saving precious space in your work vehicle. The XD-85L2 LGR Dehumidifier achieves maximum humidity control and water removal efficiency. The ultra-compact design is capable of removing up to 85 Pints Per Day @ AHAM (80°F, 60% RH). The XD-85L2 LGR Dehumidifier features a patented “Dual Intake” which can be closed in temperatures below 68°F to optimize the dehumidification process by reducing the stress level on the compressor. Designed to maximize storage space, the compact XD-85L2 stacks nested up to 3 units high and features 2 molded handle grip points on the top of the unit. BONUS – The XD-85L2 includes a convenient and fully assembled fold-down handle and wheels for easy transport and storage.

The XD-85L2 LGR Dehumidifier has an electronic display that assists in monitoring the temperature and humidity at the exhaust, as well as recording the total operating life of the dehumidifier. Lay flat ducting can be applied to the exhaust point of the dehumidifier with the ducting ring that is included on the unit to transport warm/dry air to where it is needed. It is easily done by hand without any additional tools. The XD-85L2 LGR Dehumidifier also features an auto purge condensate pump, superior compared to industry competitors, that is capable of purging collected moisture through the provided 40′ drainage hose (10’-12’ vertically and 28’-30’ horizontally). Weighing 70.5 LBS, the easily transportable XD-85L2 gives you the ultimate LGR performance in a size that fits in crawl spaces and other tight areas. Roto-molded Polyethylene Plastic provides a durable housing that is capable of enduring the most rugged restoration job sites.

Features:

  • The ready to use XD-85L2 LGR Dehumidifier includes a fully assembled Fold-Down handle with wheels to simplify the transportability of this lightweight dehumidifier
  • Auto purge pump with drainage hose automatically purges when full: eliminating the need to monitor and manually empty the water reservoir
  • Automatic speed control increases or decreases the fan speed based on the relative humidity and ambient temperature levels in the space requiring dehumidification
  • Water removal capacity: 85 pints/day at AHAM (80°F, 60% RH); 145 Pints/Day at Saturation (90°F, 90% RH)
  • LGR performance with an operating range between 33°F - 105°F (0.6°C - 40.6°C)
  • Optimal dehumidification process with low efficient 6.7 Amps draw
  • 180 CFM of warm, dry air passes through the exhaust to help optimize drying capability
  • Dual intake technology and digital display monitors current humidity and operating time
  • Durable and rugged roto-mold housing that features a nested stacking design
  • 25 ft. power cord and 40 ft. long drain hose
  • ETL/CETL safety certified and meets OSHA safety requirements
  • Xactimate code for professional water damage estimates: WTRDHM>L

Warranty

  • Manufacturer's 1-Year Limited Warranty

    Additional Information:

    Model XPOWER XD-85L2
    VOLTS / CYCLE 115V / 60 Hz
    WATER REMOVAL CAPACITY

    85 Pints/ Day at AHAM (80°F, 60% RH)

    145 Pints/ Day at FULL SATURATION (90°F / 90% RH)

    FILTER TYPE

    Stainless-Steel Filter

    AMP 6.7 A
    WATTAGE 770
    RATED AIRFLOW 180 CFM
    RPM 2590
    SPEEDS Automatic Speed Control
    UNIT WEIGHT (LBS) 70.5
    UNIT DIMENSIONS (L X W X H) 13.1" x 32.2" x 22.5"
    BOX WEIGHT (LBS) 79.4
    BOX DIMENSIONS (L X W X H) 14.8" x 25.7" x 23.5"
    POWER CORD LENGTH 25 ft
    POWER CORD SIZE 18 AWG
    DRAIN HOSE LENGTH 40 ft
    TIME METER

    Up to 9999 hours

    50 Minutes

    OPERATING RANGE 33°F - 105°F
    HOUSING PE
    STACKABLE Yes
    SAFETY CERTIFICATIONS ETL / CETL
    WARRANTY 1 Year Limited
    UPC 848025050088
    COLOR green, red, blue

     

    XPOWER XD-85L2 Resources

    Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

    Domestic Shipping Policy

    Shipment processing time

    All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    Shipping rates & delivery estimates

    We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

    Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
    United States Free Shipping
    2 - 3 business days 3 - 7 days Free


    Delivery delays can occasionally occur.

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

    Customs, Duties and Taxes

    Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    Damages & Missing Items

    Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


    Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

    Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

    Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

    Pre-Orders, Backorders, and Out-of-Stock Items:

    Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

    Returns

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

    All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

    To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

    You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

    Refunds

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

    Cancellations

    All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

    If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

    Damages and issues

    Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

    Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

    Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

    Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

    Exchanges

    The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

    Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

    Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

    If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

    Our Price Match Policy has some limitations:

    • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
    • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
    • The item will need to be in stock from the competitors site that you’re submitting the information from.
    • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
    • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
    • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
    • The price match will include the product listing price, but will exclude any sales tax.

    Can I add a discount code to my order post-purchase?

    Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.

    Can I add items to my order?

    Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.

    Can I change or modify my order?

    Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.

    Can I place my order to be delivered outside the United States?

    At this time we do not ship internationally, but please contact us we may be able to accommodate you.

    How can I remove items from my order?

    If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.

    If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.

    Do all the products you carry come with a warranty?

    Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.

    Do you have a storefront?

    At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.

    How do I check the status of my order?

    After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at  info@minisplitsystemsdirect.com or message us by live chat.

    How long is shipping and delivery?

    All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    Who do you ship with?

    We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.

    How long will it take to receive my refund?

    Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

    What is your return policy?

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

    All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

    To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.

    What forms of payment do you accept?

    We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.

    What should I do if my order is damaged or I'm missing items?

    Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.

    What should I do if my order was marked as delivered but I haven't received it?

    Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.

    I’m having trouble tracking my order. What should I do?

    If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.

    Description

    FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

    • Free Shipping ($60 Value)
    • Expedited Processing ($35 Value)
    • Website Discount of $97.65 off the current discounted price (Use Code: FLASH5) ($97.65 Value)
    • Free 1-Year Warranty ($100 Value)
    • Free Lifetime Technical Support ($500 Value)
    • Free Primary and Secondary Intake Washable Stainless Steel Filters for XPOWER XD-85L2 ($55.00 Value)

    TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

    Total Extra Savings With Us Today = $847.65

    XPOWER XD-85L2 145-Pint LGR Commercial Dehumidifier with Automatic Purge Pump

    The XPOWER XD-85L2 Low Grain Refrigerant (LGR) Dehumidifier is the updated version of the XD-85LH in that it now has an integrated storage compartment on the top of the housing for the power cord and drain hose, therefore eliminating the need for Velcro straps and saving precious space in your work vehicle. The XD-85L2 LGR Dehumidifier achieves maximum humidity control and water removal efficiency. The ultra-compact design is capable of removing up to 85 Pints Per Day @ AHAM (80°F, 60% RH). The XD-85L2 LGR Dehumidifier features a patented “Dual Intake” which can be closed in temperatures below 68°F to optimize the dehumidification process by reducing the stress level on the compressor. Designed to maximize storage space, the compact XD-85L2 stacks nested up to 3 units high and features 2 molded handle grip points on the top of the unit. BONUS – The XD-85L2 includes a convenient and fully assembled fold-down handle and wheels for easy transport and storage.

    The XD-85L2 LGR Dehumidifier has an electronic display that assists in monitoring the temperature and humidity at the exhaust, as well as recording the total operating life of the dehumidifier. Lay flat ducting can be applied to the exhaust point of the dehumidifier with the ducting ring that is included on the unit to transport warm/dry air to where it is needed. It is easily done by hand without any additional tools. The XD-85L2 LGR Dehumidifier also features an auto purge condensate pump, superior compared to industry competitors, that is capable of purging collected moisture through the provided 40′ drainage hose (10’-12’ vertically and 28’-30’ horizontally). Weighing 70.5 LBS, the easily transportable XD-85L2 gives you the ultimate LGR performance in a size that fits in crawl spaces and other tight areas. Roto-molded Polyethylene Plastic provides a durable housing that is capable of enduring the most rugged restoration job sites.

    Features:

    • The ready to use XD-85L2 LGR Dehumidifier includes a fully assembled Fold-Down handle with wheels to simplify the transportability of this lightweight dehumidifier
    • Auto purge pump with drainage hose automatically purges when full: eliminating the need to monitor and manually empty the water reservoir
    • Automatic speed control increases or decreases the fan speed based on the relative humidity and ambient temperature levels in the space requiring dehumidification
    • Water removal capacity: 85 pints/day at AHAM (80°F, 60% RH); 145 Pints/Day at Saturation (90°F, 90% RH)
    • LGR performance with an operating range between 33°F - 105°F (0.6°C - 40.6°C)
    • Optimal dehumidification process with low efficient 6.7 Amps draw
    • 180 CFM of warm, dry air passes through the exhaust to help optimize drying capability
    • Dual intake technology and digital display monitors current humidity and operating time
    • Durable and rugged roto-mold housing that features a nested stacking design
    • 25 ft. power cord and 40 ft. long drain hose
    • ETL/CETL safety certified and meets OSHA safety requirements
    • Xactimate code for professional water damage estimates: WTRDHM>L

    Warranty

    • Manufacturer's 1-Year Limited Warranty

      Additional Information:

      Model XPOWER XD-85L2
      VOLTS / CYCLE 115V / 60 Hz
      WATER REMOVAL CAPACITY

      85 Pints/ Day at AHAM (80°F, 60% RH)

      145 Pints/ Day at FULL SATURATION (90°F / 90% RH)

      FILTER TYPE

      Stainless-Steel Filter

      AMP 6.7 A
      WATTAGE 770
      RATED AIRFLOW 180 CFM
      RPM 2590
      SPEEDS Automatic Speed Control
      UNIT WEIGHT (LBS) 70.5
      UNIT DIMENSIONS (L X W X H) 13.1" x 32.2" x 22.5"
      BOX WEIGHT (LBS) 79.4
      BOX DIMENSIONS (L X W X H) 14.8" x 25.7" x 23.5"
      POWER CORD LENGTH 25 ft
      POWER CORD SIZE 18 AWG
      DRAIN HOSE LENGTH 40 ft
      TIME METER

      Up to 9999 hours

      50 Minutes

      OPERATING RANGE 33°F - 105°F
      HOUSING PE
      STACKABLE Yes
      SAFETY CERTIFICATIONS ETL / CETL
      WARRANTY 1 Year Limited
      UPC 848025050088
      COLOR green, red, blue

       

      XPOWER XD-85L2 Resources

      Shipping Policy

      Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

      Domestic Shipping Policy

      Shipment processing time

      All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

      If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

      Shipping rates & delivery estimates

      We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

      Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
      United States Free Shipping
      2 - 3 business days 3 - 7 days Free


      Delivery delays can occasionally occur.

      Shipment confirmation & Order tracking

      You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

      Customs, Duties and Taxes

      Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

      Damages & Missing Items

      Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


      Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

      Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

      Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

      Pre-Orders, Backorders, and Out-of-Stock Items:

      Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

      Return and Refund Policy

      Returns

      We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

      To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

      All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

      To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

      You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

      Refunds

      We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

      Cancellations

      All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

      If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

      Damages and issues

      Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

      Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

      Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

      Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

      Exchanges

      The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

      Price Match Policy

      Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

      Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

      If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

      Our Price Match Policy has some limitations:

      • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
      • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
      • The item will need to be in stock from the competitors site that you’re submitting the information from.
      • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
      • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
      • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
      • The price match will include the product listing price, but will exclude any sales tax.

      FAQ

      Can I add a discount code to my order post-purchase?

      Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.

      Can I add items to my order?

      Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.

      Can I change or modify my order?

      Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.

      Can I place my order to be delivered outside the United States?

      At this time we do not ship internationally, but please contact us we may be able to accommodate you.

      How can I remove items from my order?

      If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.

      If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.

      Do all the products you carry come with a warranty?

      Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.

      Do you have a storefront?

      At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.

      How do I check the status of my order?

      After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at  info@minisplitsystemsdirect.com or message us by live chat.

      How long is shipping and delivery?

      All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.

      If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

      Who do you ship with?

      We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.

      How long will it take to receive my refund?

      Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

      What is your return policy?

      We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

      To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

      All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

      To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.

      What forms of payment do you accept?

      We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.

      What should I do if my order is damaged or I'm missing items?

      Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.

      What should I do if my order was marked as delivered but I haven't received it?

      Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.

      I’m having trouble tracking my order. What should I do?

      If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.

      Customer Reviews

      Based on 6 reviews
      100%
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      J
      Jonathan Ortiz
      Works pretty well so far

      Had this for a few weeks and it’s done the job , it might be for commercial use but I have a decent size basement and I didn’t want to deal with emptying out the small containters other humidifiers have and this solves that issue. So far so good and for the price I say it’s well worth it because it does what it’s supposed to do.

      Basement is nice and dry so far. We’ll see how this bad boy holds up in a few years

      R
      Rowabi
      A total game-changer for my warehouse

      This dehumidifier is a game-changer for my delicate rattan pendant lights in the warehouse. It keeps them safe from mold and mildew by efficiently removing excess moisture. It covers a large area and maintains a dry atmosphere, ensuring my lights stay in perfect condition

      What's great is that this dehumidifier isn't limited to the warehouse. It's perfect for bathrooms or any residential space where excess moisture is a concern. It can prevent mold growth and protect your belongings in basements or other damp areas

      The customer service was outstanding. They were prompt, helpful, and ensured a smooth purchasing experience. My order arrived in excellent condition

      I highly recommend this dehumidifier for both warehouse and home use. It’s super easy to set up and impressive performance make it a worthwhile investment

      J
      Jason
      Perfect for water restoration

      Amazing unit and great price for the features and functionality. Perfect for our water restoration company or anyone who is looking to take their humidity level down. Automatically drains with hose. The hose that comes with it is pretty long, 40′, great because some basement drains are far from where we are able to place the unit. Regularly clean the filters and grill to keep it running efficient.

      T
      Tyler Dahl
      Awesome Product!

      So even just based on looks alone, this dehumidifier is wonderful. The wheels on it make it super mobile and even going up or down stairs is easy. Shipping was fast and they did all the heavy lifting. In terms of use, I own a small grocery store and this thing is a powerhouse. I’ll never have to worry about our fruits, veggies, or produce getting too much moisture on them in our cold store. It is expensive but you get what you pay for. Definitely recommend.

      T
      Timothy Johnson
      works exactly as described

      I have a very large basement which stores too much humidity, especially now that it’s getting hot again. After running this for just an hour and a half I was absolutely amazed how my large basement was dry! It works exactly as described

      Customer Reviews

      Based on 6 reviews
      100%
      (6)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      J
      Jonathan Ortiz
      Works pretty well so far

      Had this for a few weeks and it’s done the job , it might be for commercial use but I have a decent size basement and I didn’t want to deal with emptying out the small containters other humidifiers have and this solves that issue. So far so good and for the price I say it’s well worth it because it does what it’s supposed to do.

      Basement is nice and dry so far. We’ll see how this bad boy holds up in a few years

      R
      Rowabi
      A total game-changer for my warehouse

      This dehumidifier is a game-changer for my delicate rattan pendant lights in the warehouse. It keeps them safe from mold and mildew by efficiently removing excess moisture. It covers a large area and maintains a dry atmosphere, ensuring my lights stay in perfect condition

      What's great is that this dehumidifier isn't limited to the warehouse. It's perfect for bathrooms or any residential space where excess moisture is a concern. It can prevent mold growth and protect your belongings in basements or other damp areas

      The customer service was outstanding. They were prompt, helpful, and ensured a smooth purchasing experience. My order arrived in excellent condition

      I highly recommend this dehumidifier for both warehouse and home use. It’s super easy to set up and impressive performance make it a worthwhile investment

      J
      Jason
      Perfect for water restoration

      Amazing unit and great price for the features and functionality. Perfect for our water restoration company or anyone who is looking to take their humidity level down. Automatically drains with hose. The hose that comes with it is pretty long, 40′, great because some basement drains are far from where we are able to place the unit. Regularly clean the filters and grill to keep it running efficient.

      T
      Tyler Dahl
      Awesome Product!

      So even just based on looks alone, this dehumidifier is wonderful. The wheels on it make it super mobile and even going up or down stairs is easy. Shipping was fast and they did all the heavy lifting. In terms of use, I own a small grocery store and this thing is a powerhouse. I’ll never have to worry about our fruits, veggies, or produce getting too much moisture on them in our cold store. It is expensive but you get what you pay for. Definitely recommend.

      T
      Timothy Johnson
      works exactly as described

      I have a very large basement which stores too much humidity, especially now that it’s getting hot again. After running this for just an hour and a half I was absolutely amazed how my large basement was dry! It works exactly as described

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