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MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 3.5 Ton 15 SEER2 42K BTU - Multiposition

SKU: HHP15042 / HAH15042
Your Price:
$2,527.00 $3,411.45
You Save: $884.45 26%
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  • FAST DELIVERY: Arrives in 3 - 7 Days
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  • NEED HELP?: Call 1-800-315-4345
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FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

  • Free Shipping ($100 Value)
  • Expedited Processing ($50 Value)
  • Website Discount of $126.35 off the current discounted price (Use Code: FLASH5) ($126.35 Value)
  • Free 10-year Warranty ($1000 Value)
  • Free Lifetime Technical Support ($500 Value)
  • Free DiversiTech Condenser Mounting Pad ($139.99 Value)

TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

Total Extra Savings With Us Today = $1,916.34

MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 3.5 Ton 15 SEER2 42K BTU - Multiposition

The MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 3.5 Ton 15 SEER 42K BTU - Multiposition is the heating and cooling system you need to stay warm in winter, cool in summer, and energy efficient all year long.

MRCOOL® ProDirect 3.5 Ton 14.3 SEER2 Central Heat Pump Condenser - HHP15042

Put your comfort first for once and get rid of that old, inefficient condenser and get the MRCOOL ProDirect 3.5 Ton 14.3 SEER2 Split System Heat Pump Condenser installed for the best comfort in your home. The highly-efficient scroll compressor helps your unit bring you comfort as fast as possible with as little wasted energy as possible. The piston flow control device that manages the refrigerant also aids in increasing the system’s overall efficiency. Your comfort is important, so you want a good amount of protection for the unit that’s providing it for you. The galvanized steel cabinet and the Gold Fin® condenser ensure that your comfort is never in danger. The gold coating is great at keeping water from the fins, meaning that rust and corrosion are never concerns. It’s also environmentally friendly, non-toxic, and it improves system efficiency by providing more insulation. The warranty that you can get once you register this AHRI rated, ETL listed unit online offer further peace of mind. The MRCOOL ProDirect 3.5 ton split system heat pump condenser will offer you years upon years of total rest and relaxation.

Features:

  • Equipment should be installed by a qualified professional
  • 10 Year Registered Warranty
  • 14.3 SEER2
  • R-410A environmentally friendly refrigerant
  • AHRI Certified & ETL listed
  • Pressure and Temperature protection sensors help prevent damage
  • A shape coils, constructed with copper tubing and enhanced aluminum fins.
  • Gold Fin® condenser: corrosion resistant - live on the coast? Don't worry, our condenser is built to resist long term corrosion
         

        MRCOOL® ProDirect 3.5 Ton 14.3 SEER2 Split System A/C Air Handler Multiposition - HAH15042

        Don’t let yourself go through another season of discomfort! Instead, switch your system over to ProDirect! This MRCOOL ProDirect 3.5 Ton 14.3 SEER2 Split System Air Handler will be one of the best units to cool or heat your entire home, because it will remove the discomfort from your air almost instantly. After that, the efficient three-speed direct drive blower motor will make sure that every inch of your house is covered in steady, encompassing comfort. This unit can also provide you with clean, purified air all the time, as long as you replace or clean the removable filter. You can also have heat kits installed in this air handler to give your system extra heating power. This air handler is protected by its galvanized steel cabinet that resists corrosion. This unit is AHRI certified and ETL listed, meaning it’s a high-quality unit. Once you register this air handler online, you can make use of a multi-year parts warranty to ensure you’re not without comfort for long if something goes wrong. Put this MRCOOL ProDirect 3.5 ton split system air handler in your home to make your life more comfortable.

        Features:

        • Equipment should be installed by a qualified professional
        • 10 Year Registered Warranty
        • AHRI Certified & ETL listed

        What's Included:

        MRCOOL® ProDirect 3.5 Ton 14.3 SEER2 Central Heat Pump Condenser - HHP15042

        MRCOOL® ProDirect 3.5 Ton 14.3 SEER2 Split System A/C Air Handler Multiposition - HAH15042

        Condenser Specifications:

        BRAND MRCOOL®
        MODEL HHP15042
        SERIES PRODIRECT Heat Pump Condenser
        GTIN 00840255553865
        UPC 840255553865
        UNIT TYPE
        Split System Heat Pump
        SEER2 14.3
        EER2 11.7
        HSPF2 7.5
        CFM 3820
        TONNAGE 3.5
        COOLING CAPACITY (BTU)
        39000
        HEATING CAPACITY (BTU)
        42600
        VOLTAGE (V)
        230
        PHASE 1
        CYCLE 60
        REFRIGERANT VOLUME (OZ)
        148.15
        DECIBEL RATING (DBA)
        63
        LIQUID LINE SIZE
        3/8
        SUCTION LINE SIZE
        3/4
        COMPRESSOR MOTOR TYPE
        Scroll
        ETL LISTED
        Yes
        AHRI CERTIFIED
        Yes
        REGISTERED PARTS WARRANTY
        10 year parts
        PROPOSITION 65 WARNING
        Yes
        NET DEPTH (IN)
        29.14
        NET HEIGHT (IN)
        32.88
        NET WIDTH (IN)
        29.14
        NET WEIGHT (LBS)
        207.00
        GROSS DEPTH (IN)
        29.90
        GROSS HEIGHT (IN)
        34.40
        GROSS WIDTH (IN)
        29.90
        GROSS WEIGHT (LBS)
        207

        Air Handler Specifications:

        BRAND MRCOOL®
        MODEL HAH15042
        SERIES PRODIRECT Air Handler
        GTIN 00840255553933
        UPC 840255553933
        UNIT TYPE
        Air Handler
        CONFIGURATION Multi-position
        CFM 1230
        VOLTAGE (V)
        208-230
        PHASE 1
        CYCLE 60
        DECIBEL RATING (DBA)
        59
        AUXILIARY HEATER INCLUDED
        No
        AUXILIARY HEATER AVAILABLE
        Yes
        AUXILIARY HEATER SIZES
        5kW, 7.5kW, 10kW, 15kW
        ETL LISTED
        Yes
        AHRI CERTIFIED
        Yes
        REGISTERED PARTS WARRANTY
        10 year parts
        PROPOSITION 65 WARNING
        Yes
        NET DEPTH (IN)
        22.00
        NET HEIGHT (IN)
        45.75
        NET WIDTH (IN)
        19.67
        NET WEIGHT (LBS)
        132.00
        GROSS DEPTH (IN)
        25.60
        GROSS HEIGHT (IN)
        47.63
        GROSS WIDTH (IN)
        22.83
        GROSS WEIGHT (LBS)
        142

        Product Information and Guides:

        Condenser

        Air Handler

         

        Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

        Domestic Shipping Policy

        Shipment processing time

        All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

        If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

        Shipping rates & delivery estimates

        We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

        Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
        United States Free Shipping
        2 - 3 business days 3 - 7 days Free


        Delivery delays can occasionally occur.

        Shipment confirmation & Order tracking

        You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

        Customs, Duties and Taxes

        Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

        Damages & Missing Items

        Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


        Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

        Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

        Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

        Pre-Orders, Backorders, and Out-of-Stock Items:

        Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

         

        Returns

        We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

        To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

        All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

        To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

        You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

        Refunds

        We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

        Cancellations

        All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

        If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

        Damages and issues

        Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

        Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

        Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

        Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

        Exchanges

        The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

         

        Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

        Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

        If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

        Our 100% Shoppers Best Price Guarantee has some limitations:

        • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
        • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
        • The item will need to be in stock from the competitors site that you’re submitting the information from.
        • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
        • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
        • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
        • The price match will include the product listing price, but will exclude any sales tax.

        Description

        FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

        • Free Shipping ($100 Value)
        • Expedited Processing ($50 Value)
        • Website Discount of $126.35 off the current discounted price (Use Code: FLASH5) ($126.35 Value)
        • Free 10-year Warranty ($1000 Value)
        • Free Lifetime Technical Support ($500 Value)
        • Free DiversiTech Condenser Mounting Pad ($139.99 Value)

        TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

        Total Extra Savings With Us Today = $1,916.34

        MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 3.5 Ton 15 SEER2 42K BTU - Multiposition

        The MRCOOL® ProDirect Series Central Heat Pump & Air Conditioner Split System 3.5 Ton 15 SEER 42K BTU - Multiposition is the heating and cooling system you need to stay warm in winter, cool in summer, and energy efficient all year long.

        MRCOOL® ProDirect 3.5 Ton 14.3 SEER2 Central Heat Pump Condenser - HHP15042

        Put your comfort first for once and get rid of that old, inefficient condenser and get the MRCOOL ProDirect 3.5 Ton 14.3 SEER2 Split System Heat Pump Condenser installed for the best comfort in your home. The highly-efficient scroll compressor helps your unit bring you comfort as fast as possible with as little wasted energy as possible. The piston flow control device that manages the refrigerant also aids in increasing the system’s overall efficiency. Your comfort is important, so you want a good amount of protection for the unit that’s providing it for you. The galvanized steel cabinet and the Gold Fin® condenser ensure that your comfort is never in danger. The gold coating is great at keeping water from the fins, meaning that rust and corrosion are never concerns. It’s also environmentally friendly, non-toxic, and it improves system efficiency by providing more insulation. The warranty that you can get once you register this AHRI rated, ETL listed unit online offer further peace of mind. The MRCOOL ProDirect 3.5 ton split system heat pump condenser will offer you years upon years of total rest and relaxation.

        Features:

        • Equipment should be installed by a qualified professional
        • 10 Year Registered Warranty
        • 14.3 SEER2
        • R-410A environmentally friendly refrigerant
        • AHRI Certified & ETL listed
        • Pressure and Temperature protection sensors help prevent damage
        • A shape coils, constructed with copper tubing and enhanced aluminum fins.
        • Gold Fin® condenser: corrosion resistant - live on the coast? Don't worry, our condenser is built to resist long term corrosion
               

              MRCOOL® ProDirect 3.5 Ton 14.3 SEER2 Split System A/C Air Handler Multiposition - HAH15042

              Don’t let yourself go through another season of discomfort! Instead, switch your system over to ProDirect! This MRCOOL ProDirect 3.5 Ton 14.3 SEER2 Split System Air Handler will be one of the best units to cool or heat your entire home, because it will remove the discomfort from your air almost instantly. After that, the efficient three-speed direct drive blower motor will make sure that every inch of your house is covered in steady, encompassing comfort. This unit can also provide you with clean, purified air all the time, as long as you replace or clean the removable filter. You can also have heat kits installed in this air handler to give your system extra heating power. This air handler is protected by its galvanized steel cabinet that resists corrosion. This unit is AHRI certified and ETL listed, meaning it’s a high-quality unit. Once you register this air handler online, you can make use of a multi-year parts warranty to ensure you’re not without comfort for long if something goes wrong. Put this MRCOOL ProDirect 3.5 ton split system air handler in your home to make your life more comfortable.

              Features:

              • Equipment should be installed by a qualified professional
              • 10 Year Registered Warranty
              • AHRI Certified & ETL listed

              What's Included:

              MRCOOL® ProDirect 3.5 Ton 14.3 SEER2 Central Heat Pump Condenser - HHP15042

              MRCOOL® ProDirect 3.5 Ton 14.3 SEER2 Split System A/C Air Handler Multiposition - HAH15042

              Condenser Specifications:

              BRAND MRCOOL®
              MODEL HHP15042
              SERIES PRODIRECT Heat Pump Condenser
              GTIN 00840255553865
              UPC 840255553865
              UNIT TYPE
              Split System Heat Pump
              SEER2 14.3
              EER2 11.7
              HSPF2 7.5
              CFM 3820
              TONNAGE 3.5
              COOLING CAPACITY (BTU)
              39000
              HEATING CAPACITY (BTU)
              42600
              VOLTAGE (V)
              230
              PHASE 1
              CYCLE 60
              REFRIGERANT VOLUME (OZ)
              148.15
              DECIBEL RATING (DBA)
              63
              LIQUID LINE SIZE
              3/8
              SUCTION LINE SIZE
              3/4
              COMPRESSOR MOTOR TYPE
              Scroll
              ETL LISTED
              Yes
              AHRI CERTIFIED
              Yes
              REGISTERED PARTS WARRANTY
              10 year parts
              PROPOSITION 65 WARNING
              Yes
              NET DEPTH (IN)
              29.14
              NET HEIGHT (IN)
              32.88
              NET WIDTH (IN)
              29.14
              NET WEIGHT (LBS)
              207.00
              GROSS DEPTH (IN)
              29.90
              GROSS HEIGHT (IN)
              34.40
              GROSS WIDTH (IN)
              29.90
              GROSS WEIGHT (LBS)
              207

              Air Handler Specifications:

              BRAND MRCOOL®
              MODEL HAH15042
              SERIES PRODIRECT Air Handler
              GTIN 00840255553933
              UPC 840255553933
              UNIT TYPE
              Air Handler
              CONFIGURATION Multi-position
              CFM 1230
              VOLTAGE (V)
              208-230
              PHASE 1
              CYCLE 60
              DECIBEL RATING (DBA)
              59
              AUXILIARY HEATER INCLUDED
              No
              AUXILIARY HEATER AVAILABLE
              Yes
              AUXILIARY HEATER SIZES
              5kW, 7.5kW, 10kW, 15kW
              ETL LISTED
              Yes
              AHRI CERTIFIED
              Yes
              REGISTERED PARTS WARRANTY
              10 year parts
              PROPOSITION 65 WARNING
              Yes
              NET DEPTH (IN)
              22.00
              NET HEIGHT (IN)
              45.75
              NET WIDTH (IN)
              19.67
              NET WEIGHT (LBS)
              132.00
              GROSS DEPTH (IN)
              25.60
              GROSS HEIGHT (IN)
              47.63
              GROSS WIDTH (IN)
              22.83
              GROSS WEIGHT (LBS)
              142

              Product Information and Guides:

              Condenser

              Air Handler

              Shipping Policy

               

              Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

              Domestic Shipping Policy

              Shipment processing time

              All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

              If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

              Shipping rates & delivery estimates

              We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

              Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
              United States Free Shipping
              2 - 3 business days 3 - 7 days Free


              Delivery delays can occasionally occur.

              Shipment confirmation & Order tracking

              You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

              Customs, Duties and Taxes

              Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

              Damages & Missing Items

              Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


              Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

              Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

              Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

              Pre-Orders, Backorders, and Out-of-Stock Items:

              Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

              Return and Refund Policy

               

              Returns

              We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

              To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

              All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

              To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

              You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

              Refunds

              We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

              Cancellations

              All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

              If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

              Damages and issues

              Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

              Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

              Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

              Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

              Exchanges

              The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

              Price Match Policy

               

              Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

              Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

              If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

              Our 100% Shoppers Best Price Guarantee has some limitations:

              • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
              • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
              • The item will need to be in stock from the competitors site that you’re submitting the information from.
              • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
              • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
              • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
              • The price match will include the product listing price, but will exclude any sales tax.

              Customer Reviews

              Based on 5 reviews
              100%
              (5)
              0%
              (0)
              0%
              (0)
              0%
              (0)
              0%
              (0)
              J
              Jacob
              Mr cool unit just as good as trane are Goodman

              The unit really good it does great makes house ice cold best unit

              E
              Eric Avery
              Outstanding Customer Service

              Devin was extremely helpful with everything I needed. He was also able to connect me with another individual to assist with connecting my thermostat. I only wish I could give them 10 stars!!

              S
              Sevan Voski
              Great service, and they pick up the phone

              I purchased the mrcool pro direct central heat system for a home I'm building. Delivery was fast and I saved 5% off. Shipping took less than a week.

              E
              Eduard Hamlet
              Contractor Approved ✔️

              I'm a contractor, our company purchases all our equipment from here. Not a single hiccup. I bought the Mrcool pro direct system for my home. Experience has been great.

              M
              Memphis
              Good quality and looks nice.

              This unit appears to be of good quality, installation went smoothly, and it works as specified

              Customer Reviews

              Based on 5 reviews
              100%
              (5)
              0%
              (0)
              0%
              (0)
              0%
              (0)
              0%
              (0)
              J
              Jacob
              Mr cool unit just as good as trane are Goodman

              The unit really good it does great makes house ice cold best unit

              E
              Eric Avery
              Outstanding Customer Service

              Devin was extremely helpful with everything I needed. He was also able to connect me with another individual to assist with connecting my thermostat. I only wish I could give them 10 stars!!

              S
              Sevan Voski
              Great service, and they pick up the phone

              I purchased the mrcool pro direct central heat system for a home I'm building. Delivery was fast and I saved 5% off. Shipping took less than a week.

              E
              Eduard Hamlet
              Contractor Approved ✔️

              I'm a contractor, our company purchases all our equipment from here. Not a single hiccup. I bought the Mrcool pro direct system for my home. Experience has been great.

              M
              Memphis
              Good quality and looks nice.

              This unit appears to be of good quality, installation went smoothly, and it works as specified

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