1-800-315-4345
SimPure Y7P-BW Upgraded Countertop Reverse Osmosis Water Filter Dispenser | RO+UV Sterilization Combined Design
- 4-Stage Countertop RO Reverse Osmosis & UV Water Filtration System
- Zero Installation Water Filter Dispenser (Two Filters are Pre-installed)
- Water Shortage and Filter Replacement Alerts, Upgraded 100GPD RO Filter
- Raw Water and Wastewater Separation Design Countertop Water Filter
- 4: 1 Pure-to-Drain Ratio Countertop Reverse Osmosis System: SimPure Y7P-BW is The highest Water Utilization Rate of RO UV Systems in the Market now.
- 6oz / 12oz / 15oz Water Auto Dispensing Countertop Water Filter Dispenser
- Tested by SGS - Meets NSF/ANSI 58 & EPA 537 standards: SimPure Y7P-BW SGS Test Report Can be Found
Enhanced Filtration: SimPure Y7P-BW UV Countertop Reverse Osmosis Upgrade
The SimPure Y7P-BW UV Countertop Reverse Osmosis Water Filtration Purification System ensures compliance with GB/T 5750.4-2006 and EPA 537 standards. It meets NSF/ANSI 58 standards, effectively removing 99.99% of contaminants, including viruses, bacteria, chemicals (PFAS: PFOA/PFOS, Pharmaceuticals), heavy metals (Lead, Arsenic), chlorine, TDS (fluoride, nitrates/nitrites) and etc. (See SGS Test Report for more details) . Compared with SimPure Y7 countertop water filter, it adopts upgraded 100GPD RO membrane technology, enhanced filtration effect and longer service life. Enjoy pure and healthy drinking water while eliminating the need for bottled water.
SimPure Y7P-BW: Superior UV Countertop Reverse Osmosis Filtration
Discover the power of SimPure Y7P-BW, the best RO water filter dispenser with UV light. This advanced UV countertop water purifier dispenser emits zero by-products or chemicals while effectively disinfecting and treating 99.9% of viruses, germs, and bacteria. With its 3-stage 0.0001μm RO filtration system, it provides an additional level of UV purification, making it perfect for well water sources. Experience clean and pure drinking water like never before. Upgrade to SimPure Y7P-BW UV countertop reverse osmosis system and taste the difference it brings.
Instant Purified Water with SimPure Y7P-BW Countertop Water Filter Dispenser
Experience hassle-free access to purified water with the SimPure Y7P-BW countertop water filter dispenser. Simply plug it in and enjoy immediate access to clean and pure water. This innovative system eliminates the need for complex installations and filter replacements. The quick-changing twist-and-seal filters are included, ensuring convenience and efficiency. With a removable 1.3-gallon water tank, the countertop RO system automatically purifies water and stores it in the internal tank. Unlike traditional under-sink filters, this countertop solution offers versatility in terms of water source and space. Whether it's for your home, kitchen, office, camping, or RV, the SimPure Y7P-BW delivers a stylish and efficient countertop water filtration experience: New Style Differs From SimPure Y7. The black and white fashion color, along with the transparent feed water tank design, adds a modern touch while allowing you to easily monitor the water level.
High Efficiency and Purity Countertop RO System with 4:1 Pure to Drain Ratio
Achieve an impressive 4:1 pure to drain ratio with the SimPure Y7P-BW UV countertop reverse osmosis system, ensuring the highest water utilization rate among its counterparts. This innovative countertop water purifier employs Recycling Multi Filtration Technology, conserving water by up to 1500%. With a rapid dispense flow rate of 418 gallons per day (GPD), enjoy purified water in just 15 seconds. Say goodbye to bottled water expenses as this exceptional system eliminates the need, allowing you to save substantially. Experience the best countertop water filter system with SimPure's advanced water filtration technology.
SGS Tested SimPure Y7P-BW: Premium UV Countertop Reverse Osmosis Water Filter Dispenser
SGS tested and Certified SimPure Y7P-BW countertop RO water filter dispenser, meeting NSF/ANSI 58 standards. Its superior performance removes contaminants like TDS, PFOS/PFOA, nitrates, chlorine, lead, fluoride, and chromium. Explore the comprehensive SGS Test Report for a detailed list of removed contaminants, including the following data:
- 1. TDS (Total dissolved solids): >98.64%
- 2. Fluoride>97.28%
- 3. Nitrates: >96.26%
- 4. Chlorine: >99.45%
- 5. Lead: >98.34%
- 6. PFOS/PFOA: >98.30%
- 7. Chromium>99.2%
(View the entire list of contaminants removed in its SGS Test Report).
Installation Made Easy: Learn How to Install the SimPure Y7P-BW Here
Follow our comprehensive video tutorial to effortlessly install the SimPure Y7P-BW UV countertop reverse osmosis water purifier dispenser. This fully assembled unit can be easily plugged in within just 30 seconds, eliminating the unpleasant taste of rusty water for your loved ones. With fast and affordable filter replacements, we recommend replacing the water purifier dispenser every 6 months to maintain optimal performance and purity.
A Truly Smart Countertop Water Filter + Reverse Osmosis System Worth Your Trying!
- Filter Replacement Reminder
- Water Shortage Reminder
- Water Change Reminder
- 6oz / 12oz / 15oz Auto Dispense
- One-touch Flushing Function
- Transparent Feed Water Tank
Why Choose SimPure Y7P-BW Reverse Osmosis Countertop Water Filter?
Simpure Y7P-BW countertop RO water filter dispenser has lots of top features that differ from the traditional RO systems, which makes it also the best water filter dispenser in the market. You can also search for the SimPure Y7P-BW reverse osmosis water filter countertop review or customers' real test or watch the video below to get more info.
- Reason 1: No secondary pollution: Our countertop water filter has Raw Water and Wastewater Separation Design!
- Reason 2: Zero Installation water filter dispenser. Save 80% of your undersink space; Suitable for kitchen, living room, RV, apartment, and office.
- Reason 3: Always stable filtered water supply. Certified by SGS and Meets NSF/ANSI 58 standards.
SERVING USA SINCE 2006 - Seattle, WA USA. SimPure has been providing world-class countertop water filter system solutions for over 15 years.
Customers' Real Test and Review Video on SimPure Y7P-BW UV Countertop Reverse Osmosis System
Specifications:
| Brand | SimPure |
| Dimensions | 18 (L) * 8 (W) * 17 inch (H) |
| Weight | 14.8 lb |
| Feed Water TDS * Level | TDS<500 ppm |
| Warranty | One year |
| Dispense Flow Rate | 418 Gallons Per Day |
| Feed Water Tank Capacity | 1.3 Gallons (5 L) |
| Internal Pure Water Tank Capacity | 0.45 Gallons (1.8 L) |
| Rated Voltage | AC 110 V / 60 HZ |
| Rated Power | 30W |
| Filter Service Life | 6 Months (CF Filter), 6 Months (RO Filter) |
What's in the box:
Frequently Asked About Simpure Y7P-BW Reverse Osmosis Countertop Water Filter
Question: Where does the wastewater go?
Answer: The SimPure countertop ro system adopts circulating multi-filtration technology, the pure drainage rate reaches 4:1, SimPure is more efficient, unlike 90% water waste under the sink RO.
The wastewater will be returned to the feed tank for continued circulation and filtration. When the water in the inlet tank drops to the bottom (about 850ml wastewater), the "change water" light will flash and you should dump the remaining wastewater (because the remaining wastewater is very thick) and add more water. Not only can it save water, but also the filtration effect is guaranteed, reducing TDS by up to 90%+.
Question: Does the countertop ro system display the tds number?
Answer: There is no display of TDS or any other measure on this unit.
Question: Can I turn off the UV system?
Answer: You can't turn off the UV system manually. We have designed the following procedures to maximize the functionality and longevity of the UV system. 1. While purifying water, the UV light will operate, staying on a further 1 hour after the pure water tank is full. 2. When the System is reconnected to the power outlet, the UV will function for the first 3 hours and then shut off automatically. 3. The UV light will operate for 15 minutes every 20 minutes to help maintain microbial control of the purified water.
And The UV light cannot be replaced. It can work for about 5 years, so please rest assured to use it. If you find that the UV light cannot work, please feel free to contact us, and we will help you solve the problem.
Question: What was the ph of the water filter countertop tested at?
Answer: The PH of purified water after filtration depends on the PH of your tap water. If the PH of your tap water is less than or equal to 7, then the filtered purified water is weakly acidic; if the PH of the tap water is greater than 7, then the filtered purified water may be weakly acidic or weakly alkaline. (It depends on the alkaline ion content of your tap water)
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
Description
SimPure Y7P-BW Upgraded Countertop Reverse Osmosis Water Filter Dispenser | RO+UV Sterilization Combined Design
- 4-Stage Countertop RO Reverse Osmosis & UV Water Filtration System
- Zero Installation Water Filter Dispenser (Two Filters are Pre-installed)
- Water Shortage and Filter Replacement Alerts, Upgraded 100GPD RO Filter
- Raw Water and Wastewater Separation Design Countertop Water Filter
- 4: 1 Pure-to-Drain Ratio Countertop Reverse Osmosis System: SimPure Y7P-BW is The highest Water Utilization Rate of RO UV Systems in the Market now.
- 6oz / 12oz / 15oz Water Auto Dispensing Countertop Water Filter Dispenser
- Tested by SGS - Meets NSF/ANSI 58 & EPA 537 standards: SimPure Y7P-BW SGS Test Report Can be Found
Enhanced Filtration: SimPure Y7P-BW UV Countertop Reverse Osmosis Upgrade
The SimPure Y7P-BW UV Countertop Reverse Osmosis Water Filtration Purification System ensures compliance with GB/T 5750.4-2006 and EPA 537 standards. It meets NSF/ANSI 58 standards, effectively removing 99.99% of contaminants, including viruses, bacteria, chemicals (PFAS: PFOA/PFOS, Pharmaceuticals), heavy metals (Lead, Arsenic), chlorine, TDS (fluoride, nitrates/nitrites) and etc. (See SGS Test Report for more details) . Compared with SimPure Y7 countertop water filter, it adopts upgraded 100GPD RO membrane technology, enhanced filtration effect and longer service life. Enjoy pure and healthy drinking water while eliminating the need for bottled water.
SimPure Y7P-BW: Superior UV Countertop Reverse Osmosis Filtration
Discover the power of SimPure Y7P-BW, the best RO water filter dispenser with UV light. This advanced UV countertop water purifier dispenser emits zero by-products or chemicals while effectively disinfecting and treating 99.9% of viruses, germs, and bacteria. With its 3-stage 0.0001μm RO filtration system, it provides an additional level of UV purification, making it perfect for well water sources. Experience clean and pure drinking water like never before. Upgrade to SimPure Y7P-BW UV countertop reverse osmosis system and taste the difference it brings.
Instant Purified Water with SimPure Y7P-BW Countertop Water Filter Dispenser
Experience hassle-free access to purified water with the SimPure Y7P-BW countertop water filter dispenser. Simply plug it in and enjoy immediate access to clean and pure water. This innovative system eliminates the need for complex installations and filter replacements. The quick-changing twist-and-seal filters are included, ensuring convenience and efficiency. With a removable 1.3-gallon water tank, the countertop RO system automatically purifies water and stores it in the internal tank. Unlike traditional under-sink filters, this countertop solution offers versatility in terms of water source and space. Whether it's for your home, kitchen, office, camping, or RV, the SimPure Y7P-BW delivers a stylish and efficient countertop water filtration experience: New Style Differs From SimPure Y7. The black and white fashion color, along with the transparent feed water tank design, adds a modern touch while allowing you to easily monitor the water level.
High Efficiency and Purity Countertop RO System with 4:1 Pure to Drain Ratio
Achieve an impressive 4:1 pure to drain ratio with the SimPure Y7P-BW UV countertop reverse osmosis system, ensuring the highest water utilization rate among its counterparts. This innovative countertop water purifier employs Recycling Multi Filtration Technology, conserving water by up to 1500%. With a rapid dispense flow rate of 418 gallons per day (GPD), enjoy purified water in just 15 seconds. Say goodbye to bottled water expenses as this exceptional system eliminates the need, allowing you to save substantially. Experience the best countertop water filter system with SimPure's advanced water filtration technology.
SGS Tested SimPure Y7P-BW: Premium UV Countertop Reverse Osmosis Water Filter Dispenser
SGS tested and Certified SimPure Y7P-BW countertop RO water filter dispenser, meeting NSF/ANSI 58 standards. Its superior performance removes contaminants like TDS, PFOS/PFOA, nitrates, chlorine, lead, fluoride, and chromium. Explore the comprehensive SGS Test Report for a detailed list of removed contaminants, including the following data:
- 1. TDS (Total dissolved solids): >98.64%
- 2. Fluoride>97.28%
- 3. Nitrates: >96.26%
- 4. Chlorine: >99.45%
- 5. Lead: >98.34%
- 6. PFOS/PFOA: >98.30%
- 7. Chromium>99.2%
(View the entire list of contaminants removed in its SGS Test Report).
Installation Made Easy: Learn How to Install the SimPure Y7P-BW Here
Follow our comprehensive video tutorial to effortlessly install the SimPure Y7P-BW UV countertop reverse osmosis water purifier dispenser. This fully assembled unit can be easily plugged in within just 30 seconds, eliminating the unpleasant taste of rusty water for your loved ones. With fast and affordable filter replacements, we recommend replacing the water purifier dispenser every 6 months to maintain optimal performance and purity.
A Truly Smart Countertop Water Filter + Reverse Osmosis System Worth Your Trying!
- Filter Replacement Reminder
- Water Shortage Reminder
- Water Change Reminder
- 6oz / 12oz / 15oz Auto Dispense
- One-touch Flushing Function
- Transparent Feed Water Tank
Why Choose SimPure Y7P-BW Reverse Osmosis Countertop Water Filter?
Simpure Y7P-BW countertop RO water filter dispenser has lots of top features that differ from the traditional RO systems, which makes it also the best water filter dispenser in the market. You can also search for the SimPure Y7P-BW reverse osmosis water filter countertop review or customers' real test or watch the video below to get more info.
- Reason 1: No secondary pollution: Our countertop water filter has Raw Water and Wastewater Separation Design!
- Reason 2: Zero Installation water filter dispenser. Save 80% of your undersink space; Suitable for kitchen, living room, RV, apartment, and office.
- Reason 3: Always stable filtered water supply. Certified by SGS and Meets NSF/ANSI 58 standards.
SERVING USA SINCE 2006 - Seattle, WA USA. SimPure has been providing world-class countertop water filter system solutions for over 15 years.
Customers' Real Test and Review Video on SimPure Y7P-BW UV Countertop Reverse Osmosis System
Specifications:
| Brand | SimPure |
| Dimensions | 18 (L) * 8 (W) * 17 inch (H) |
| Weight | 14.8 lb |
| Feed Water TDS * Level | TDS<500 ppm |
| Warranty | One year |
| Dispense Flow Rate | 418 Gallons Per Day |
| Feed Water Tank Capacity | 1.3 Gallons (5 L) |
| Internal Pure Water Tank Capacity | 0.45 Gallons (1.8 L) |
| Rated Voltage | AC 110 V / 60 HZ |
| Rated Power | 30W |
| Filter Service Life | 6 Months (CF Filter), 6 Months (RO Filter) |
What's in the box:
Frequently Asked About Simpure Y7P-BW Reverse Osmosis Countertop Water Filter
Question: Where does the wastewater go?
Answer: The SimPure countertop ro system adopts circulating multi-filtration technology, the pure drainage rate reaches 4:1, SimPure is more efficient, unlike 90% water waste under the sink RO.
The wastewater will be returned to the feed tank for continued circulation and filtration. When the water in the inlet tank drops to the bottom (about 850ml wastewater), the "change water" light will flash and you should dump the remaining wastewater (because the remaining wastewater is very thick) and add more water. Not only can it save water, but also the filtration effect is guaranteed, reducing TDS by up to 90%+.
Question: Does the countertop ro system display the tds number?
Answer: There is no display of TDS or any other measure on this unit.
Question: Can I turn off the UV system?
Answer: You can't turn off the UV system manually. We have designed the following procedures to maximize the functionality and longevity of the UV system. 1. While purifying water, the UV light will operate, staying on a further 1 hour after the pure water tank is full. 2. When the System is reconnected to the power outlet, the UV will function for the first 3 hours and then shut off automatically. 3. The UV light will operate for 15 minutes every 20 minutes to help maintain microbial control of the purified water.
And The UV light cannot be replaced. It can work for about 5 years, so please rest assured to use it. If you find that the UV light cannot work, please feel free to contact us, and we will help you solve the problem.
Question: What was the ph of the water filter countertop tested at?
Answer: The PH of purified water after filtration depends on the PH of your tap water. If the PH of your tap water is less than or equal to 7, then the filtered purified water is weakly acidic; if the PH of the tap water is greater than 7, then the filtered purified water may be weakly acidic or weakly alkaline. (It depends on the alkaline ion content of your tap water)
Shipping Policy
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Return and Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Price Match Policy
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
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Lineset Length for 9K Air Handler #1/Lineset Length for 9K Air Handler #2
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