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Daikin CIRRA Series 18,000 BTU 17 SEER2 2-Zone Ductless Mini Split Air Conditioner Heat Pump System 208/230V - 9K + 9K

SKU: 2MX18AXVJU / CTX09AXVJU / CTX09AXVJU
Your Price:
$2,759.00 $3,724.65
You Save: $965.65 26%
  • LABOR DAY FLASH SALE GOING ON NOW! Save An Extra 5% OFF with Code: FLASH5
  • NO SALES TAX OUTSIDE MICHIGAN
  • EASY RETURNS: 30 Days Money Back Guaranteed
  • FREE SHIPPING: Ships in 2 - 3 Business Days
  • FAST DELIVERY: Arrives in 3 - 7 Days
  • HASSLE FREE DELIVERY: Free Liftgate Delivery + Freight Insurance
  • NEED HELP?: Call 1-800-315-4345
  • AUTHORIZED DEALER: Best Products and Equipment from a Reliable and Knowledgeable Source
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Quantity Remaining:

Only 1 Left in Stock.
Order in the next to get it by

Get Extra 5% Off With Code: FLASH5 - Flash Sale Ends:

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FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

  • Free Shipping ($100 Value)
  • Free Liftgate Delivery + Freight Insurance ($150 Value)
  • Expedited Processing ($50 Value)
  • Website Discount of $137.95 off the current discounted price (Use Code: FLASH5) ($137.95 Value)
  • Free 10-year Parts Warranty ($1000 Value)
  • Free 10-year Compressor Warranty ($1000 Value)
  • Free Lifetime Technical Support ($500 Value)
  • Free Condenser Wall Mounting Brackets ($119.99 Value)

TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

Total Extra Savings With Us Today = $3,057.94

Daikin CIRRA Series 18,000 BTU 17 SEER2 2-Zone Ductless Mini Split Air Conditioner Heat Pump System 208/230V - 9K + 9K

Daikin’s Multi-Zone Systems are ideal for multi-room applications desiring individual room comfort in a space-saving design. With the ability to connect two wall-mounted indoor units to a single outdoor unit, this compact and simple solution can provide additional comfort to spaces where other solutions may not be viable.

In addition, with a small outdoor unit footprint, the Daikin CIRRA Multi-Zone unit takes up less space on a patio or balcony (compared to other Daikin Multi-Zone outdoor units). Suitable for new build and renovation projects, Daikin Multi-Zone Systems are an innovative, reliable solution for your home or space.

Features:

  • Cooling Range: 50° - 115°F
  • Heating Range: 5° - 65°F
  • 10-Year Daikin Manufacturer Warranty
  • Space-saving design and precision temperature control for individual rooms. One outdoor unit connects two indoor units individually controlled.
  • Energy Efficient: 17 SEER2 / 9 HSPF2 / 10 EER2 for ultra-efficient cooling and heating operation. This system is designed to be highly efficient all year round, and its low energy consumption is reflected in low energy bills for you.
  • Smart inverter technology: Integrated with variable-speed, inverter, compressor, Daikin systems deliver the capacity required to maintain desired room conditions, typically reducing energy consumption by up to 30% or more (compared to traditional fixed-speed ducted systems). This technology minimizes temperature fluctuations and provides continuous cooling and heating comfort.
  • Anti-Corrosion Treatment on Heat Exchanger
  • Quick Warming Function: Preheats the compressor to shorten the time required to discharge warm air.
  • Automatic Defrosting: Sensor performs automatic defrosting of the outdoor heat exchanger if necessary, ensuring optimum heating performance.
  • ECO+: An intelligent feature that ensures optimum energy consumption while fulfilling basic human comfort needs. Once activated, set temperature will be adjusted automatically to an optimum energy consumption level.
  • Blue Fin Protection: The hydrophilic coated fin ensures the condensate water moves easily to the drain pan — thus enhancing the cleanliness and lifespan of the cooling coil.
  • Simplified Maintenance: The indoor unit has been re-designed for easier removal of the drain pan, blower wheel, and indoor fan motor (compared to other wall mounted units).

What's Included:

  • 1x Daikin Cirra Series 18,000 BTU 17 SEER2 Multi-Zone Heat Pump Condenser
  • 2x Daikin Cirra Series 9,000 BTU Wall Mount Air Handlers
  • 2x Daikin Cirra Series Wireless Remote Controls with remote control holders
  • Free Condenser Wall Mounting Bracket ($119.99 Value)
  • 1/4" x 3/8" Copper Line Sets (Optional)
  • Control wire (Optional, included with line set)

System Specifications:

Brand Daikin
Model

Outdoor: 2MX18AXVJU

Indoor: CTX09AXVJU / CTX09AXVJU

Rated Capacity Cooling (Min. ~ Max.)

kW: 4.98 (0.88 - 5.13)

Btu/h: 17,000 (3,000 - 17,500)

Rated Capacity Heating (Min. ~ Max.)

kW: 4.98 (0.73 - 5.28)

Btu/h: 17,000 (2,500 -18,000)

Moisture Removal (gal/h) 0.34
Rated Running Current (A)

Cooling: 7.91

Heating: 6.49

Rated Power Consumption (W)

Cooling: 1700

Heating: 1424

EER2 10
SEER2 17
COP 3.5
HSPF2 9

Condenser Specifications:

Brand Daikin
Model 2MX18AXVJU
Nominal Capacity 18,000 BTU/h
Cooling Capacity (Rated) 17,000 BTU/h
Cooling Capacity (Rated-Max) 17,000 - 17,500 BTU/h
Heating Capacity (Rated) 17,000 BTU/h
Heating Capacity (Rated-Max) 17,000 - 18,000 BTU/h
SEER2/ EER2/ HSPF2 17/10/9
Power Supply (V/Hz) 208-230V/1
Minimum Circuit Amps 10.9
Max Overcurrent Protection 15
Power Consumption - Cooling 1.7 kW
Power Consumption - Heating 1.4 kW
Operating Range - Cooling 50 - 115°F
Operating Range - Heating 5 - 65°F
Casing Colour Ivory White
Airflow Rate (High)

Cooling: 1170 CFM

Heating: 1300 CFM

Sound Pressure Level

Cooling: 51 dBA

Heating: 56 dBA

Fan

Type: Propeller

Drive: Direct

Fan Motor

Type: Direct Current

Index of Protection (IP): IP 24

Insulation Grade: E

Running Current (Rated): 

  • Cooling: 0.37
  • Heating: 0.44

Power Consumption (Rated)

  • Cooling: 51W
  • Heating: 64W

Motor Output:

  • Cooling: 25W
  • Heating: 25W

Poles: 8

Compressor

Type: Hermetic Swing

Model: 2YC36HXD

Oil Type: DAPHNE FVC50K

Oil Amount: 22 oz

Heat Exchanger Type Fin Tube
Starting Current 9.50 A
Dimensions (H x W x D) 21-11/16 x 26-1/2 x 11-3/16 inches
Packaged Dimensions (H x W x D) 24-1/64 x 31-3/8 x 15-1/8 inches
Weight 77 lbs
Gross Weight 84 lbs
Piping Connections

Liquid: 1/4

Gas: 3/8

Refrigerant

Type: R410A

Charge: 2.65 lbs

Max. Interunit Piping Length ft (m) 98-1/2 (30) - Total; 82 (25) - Each
Max. Interunit Height Difference ft (m) 49-1/4 (15)
Chargeless 98-1/2 ft


Air Handler Specifications:

Brand Daikin
Model CTX09AXVJU
Rated Capacity 9 kBtu/h Class
Front Panel Colour White
Cooling Airflow Rate

Turbo: 402 CFM

High: 350 CFM

Medium: 300 CFM

Low: 249 CFM

Quiet: 142 CFM

Heating Air Flow Rate

Turbo: 402 CFM

High: 350 CFM

Medium: 300 CFM

Low: 249 CFM

Quiet: 195 CFM

Sound Pressure Level (H/M/L/Q)

Cooling: 42/36/30/19 dBA

Heating: 41/35/29/24 dBA

Fan

Type: Cross Flow

Drive: Direct

Speed: 3 Steps, Auto, Quiet, Turbo

Fan Motor

Type: Direct Current

Motor Output: 53W

Running Current (Rated): 0.17A

Power Consumption (Rated): 38W

Air Direction Control Up, Down, Left, Right
Air Filter Catechin
Dimensions (H x W x D) 11-1/3 x 30-29/32 x 9-27/32 inches
Packaged Dimensions (H x W x D) 13-7/8 x 32-3/4 x 12-3/8 inches
Weight 20 lbs
Gross Weight 25 lbs
Condensate Drain Size 19.05 mm

Product Information and Guides:

 

Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
United States Free Shipping
2 - 3 business days 3 - 7 days Free


Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Missing Items

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

Pre-Orders, Backorders, and Out-of-Stock Items:

Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

Cancellations

All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

Damages and issues

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

 

Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

Our 100% Shoppers Best Price Guarantee has some limitations:

  • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
  • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
  • The item will need to be in stock from the competitors site that you’re submitting the information from.
  • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
  • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
  • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
  • The price match will include the product listing price, but will exclude any sales tax.

Description

FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

  • Free Shipping ($100 Value)
  • Free Liftgate Delivery + Freight Insurance ($150 Value)
  • Expedited Processing ($50 Value)
  • Website Discount of $137.95 off the current discounted price (Use Code: FLASH5) ($137.95 Value)
  • Free 10-year Parts Warranty ($1000 Value)
  • Free 10-year Compressor Warranty ($1000 Value)
  • Free Lifetime Technical Support ($500 Value)
  • Free Condenser Wall Mounting Brackets ($119.99 Value)

TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

Total Extra Savings With Us Today = $3,057.94

Daikin CIRRA Series 18,000 BTU 17 SEER2 2-Zone Ductless Mini Split Air Conditioner Heat Pump System 208/230V - 9K + 9K

Daikin’s Multi-Zone Systems are ideal for multi-room applications desiring individual room comfort in a space-saving design. With the ability to connect two wall-mounted indoor units to a single outdoor unit, this compact and simple solution can provide additional comfort to spaces where other solutions may not be viable.

In addition, with a small outdoor unit footprint, the Daikin CIRRA Multi-Zone unit takes up less space on a patio or balcony (compared to other Daikin Multi-Zone outdoor units). Suitable for new build and renovation projects, Daikin Multi-Zone Systems are an innovative, reliable solution for your home or space.

Features:

  • Cooling Range: 50° - 115°F
  • Heating Range: 5° - 65°F
  • 10-Year Daikin Manufacturer Warranty
  • Space-saving design and precision temperature control for individual rooms. One outdoor unit connects two indoor units individually controlled.
  • Energy Efficient: 17 SEER2 / 9 HSPF2 / 10 EER2 for ultra-efficient cooling and heating operation. This system is designed to be highly efficient all year round, and its low energy consumption is reflected in low energy bills for you.
  • Smart inverter technology: Integrated with variable-speed, inverter, compressor, Daikin systems deliver the capacity required to maintain desired room conditions, typically reducing energy consumption by up to 30% or more (compared to traditional fixed-speed ducted systems). This technology minimizes temperature fluctuations and provides continuous cooling and heating comfort.
  • Anti-Corrosion Treatment on Heat Exchanger
  • Quick Warming Function: Preheats the compressor to shorten the time required to discharge warm air.
  • Automatic Defrosting: Sensor performs automatic defrosting of the outdoor heat exchanger if necessary, ensuring optimum heating performance.
  • ECO+: An intelligent feature that ensures optimum energy consumption while fulfilling basic human comfort needs. Once activated, set temperature will be adjusted automatically to an optimum energy consumption level.
  • Blue Fin Protection: The hydrophilic coated fin ensures the condensate water moves easily to the drain pan — thus enhancing the cleanliness and lifespan of the cooling coil.
  • Simplified Maintenance: The indoor unit has been re-designed for easier removal of the drain pan, blower wheel, and indoor fan motor (compared to other wall mounted units).

What's Included:

  • 1x Daikin Cirra Series 18,000 BTU 17 SEER2 Multi-Zone Heat Pump Condenser
  • 2x Daikin Cirra Series 9,000 BTU Wall Mount Air Handlers
  • 2x Daikin Cirra Series Wireless Remote Controls with remote control holders
  • Free Condenser Wall Mounting Bracket ($119.99 Value)
  • 1/4" x 3/8" Copper Line Sets (Optional)
  • Control wire (Optional, included with line set)

System Specifications:

Brand Daikin
Model

Outdoor: 2MX18AXVJU

Indoor: CTX09AXVJU / CTX09AXVJU

Rated Capacity Cooling (Min. ~ Max.)

kW: 4.98 (0.88 - 5.13)

Btu/h: 17,000 (3,000 - 17,500)

Rated Capacity Heating (Min. ~ Max.)

kW: 4.98 (0.73 - 5.28)

Btu/h: 17,000 (2,500 -18,000)

Moisture Removal (gal/h) 0.34
Rated Running Current (A)

Cooling: 7.91

Heating: 6.49

Rated Power Consumption (W)

Cooling: 1700

Heating: 1424

EER2 10
SEER2 17
COP 3.5
HSPF2 9

Condenser Specifications:

Brand Daikin
Model 2MX18AXVJU
Nominal Capacity 18,000 BTU/h
Cooling Capacity (Rated) 17,000 BTU/h
Cooling Capacity (Rated-Max) 17,000 - 17,500 BTU/h
Heating Capacity (Rated) 17,000 BTU/h
Heating Capacity (Rated-Max) 17,000 - 18,000 BTU/h
SEER2/ EER2/ HSPF2 17/10/9
Power Supply (V/Hz) 208-230V/1
Minimum Circuit Amps 10.9
Max Overcurrent Protection 15
Power Consumption - Cooling 1.7 kW
Power Consumption - Heating 1.4 kW
Operating Range - Cooling 50 - 115°F
Operating Range - Heating 5 - 65°F
Casing Colour Ivory White
Airflow Rate (High)

Cooling: 1170 CFM

Heating: 1300 CFM

Sound Pressure Level

Cooling: 51 dBA

Heating: 56 dBA

Fan

Type: Propeller

Drive: Direct

Fan Motor

Type: Direct Current

Index of Protection (IP): IP 24

Insulation Grade: E

Running Current (Rated): 

  • Cooling: 0.37
  • Heating: 0.44

Power Consumption (Rated)

  • Cooling: 51W
  • Heating: 64W

Motor Output:

  • Cooling: 25W
  • Heating: 25W

Poles: 8

Compressor

Type: Hermetic Swing

Model: 2YC36HXD

Oil Type: DAPHNE FVC50K

Oil Amount: 22 oz

Heat Exchanger Type Fin Tube
Starting Current 9.50 A
Dimensions (H x W x D) 21-11/16 x 26-1/2 x 11-3/16 inches
Packaged Dimensions (H x W x D) 24-1/64 x 31-3/8 x 15-1/8 inches
Weight 77 lbs
Gross Weight 84 lbs
Piping Connections

Liquid: 1/4

Gas: 3/8

Refrigerant

Type: R410A

Charge: 2.65 lbs

Max. Interunit Piping Length ft (m) 98-1/2 (30) - Total; 82 (25) - Each
Max. Interunit Height Difference ft (m) 49-1/4 (15)
Chargeless 98-1/2 ft


Air Handler Specifications:

Brand Daikin
Model CTX09AXVJU
Rated Capacity 9 kBtu/h Class
Front Panel Colour White
Cooling Airflow Rate

Turbo: 402 CFM

High: 350 CFM

Medium: 300 CFM

Low: 249 CFM

Quiet: 142 CFM

Heating Air Flow Rate

Turbo: 402 CFM

High: 350 CFM

Medium: 300 CFM

Low: 249 CFM

Quiet: 195 CFM

Sound Pressure Level (H/M/L/Q)

Cooling: 42/36/30/19 dBA

Heating: 41/35/29/24 dBA

Fan

Type: Cross Flow

Drive: Direct

Speed: 3 Steps, Auto, Quiet, Turbo

Fan Motor

Type: Direct Current

Motor Output: 53W

Running Current (Rated): 0.17A

Power Consumption (Rated): 38W

Air Direction Control Up, Down, Left, Right
Air Filter Catechin
Dimensions (H x W x D) 11-1/3 x 30-29/32 x 9-27/32 inches
Packaged Dimensions (H x W x D) 13-7/8 x 32-3/4 x 12-3/8 inches
Weight 20 lbs
Gross Weight 25 lbs
Condensate Drain Size 19.05 mm

Product Information and Guides:

Shipping Policy

 

Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
United States Free Shipping
2 - 3 business days 3 - 7 days Free


Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages & Missing Items

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

Pre-Orders, Backorders, and Out-of-Stock Items:

Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

Return and Refund Policy

 

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

Cancellations

All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

Damages and issues

Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

Price Match Policy

 

Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

Our 100% Shoppers Best Price Guarantee has some limitations:

  • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
  • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
  • The item will need to be in stock from the competitors site that you’re submitting the information from.
  • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
  • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
  • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
  • The price match will include the product listing price, but will exclude any sales tax.

Customer Reviews

Based on 9 reviews
100%
(9)
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M
Mark stanley
I have no regrets buying this ac/heat pump

I did a ton of research. The Daikin Mini Splits are the best systems out there and my installer did a great job. Delivery was quick, everything was well packaged. No complaints! Riverside California weather won't stand a chance.

L
Lisa M
Awesome product!!!

I first would like to say Mini Split Systems Direct is a great company. So willing to help out. I ordered a single unit and a duel zone unit. I chose the wrong line set length and needed 25 foot and they were so helpful to get me exactly what I needed. I will definitely buy from this company again! Thank you Mini Split Systems DIrect!!

R
Randy
Satisfied customer

Impressed with the quality and value. Super quiet

V
Vik
Great Product & Customer Service

Great product at a very reasonable price. The customer service is simply outstanding. I had reached out to the customer service a couple of times and each time they were extremely prompt in responding with solutions. The unit is fairly straightforward to install by a licensed HVAC technician. The compressor is unbelievably quieter when running, and the free wall mount bracket was the icing on the cake. Overall, extremely satisfied with this product, customer service as well as the company. Will certainly be recommending this company to my friends and family!

E
Ed
Excellent Air Conditioner

Excellent Air Conditioner, I am HVAC tech and had this installed in a few hours, and it works great! The Daikin systems are one of my favorites. cools 2 rooms

Customer Reviews

Based on 9 reviews
100%
(9)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
M
Mark stanley
I have no regrets buying this ac/heat pump

I did a ton of research. The Daikin Mini Splits are the best systems out there and my installer did a great job. Delivery was quick, everything was well packaged. No complaints! Riverside California weather won't stand a chance.

L
Lisa M
Awesome product!!!

I first would like to say Mini Split Systems Direct is a great company. So willing to help out. I ordered a single unit and a duel zone unit. I chose the wrong line set length and needed 25 foot and they were so helpful to get me exactly what I needed. I will definitely buy from this company again! Thank you Mini Split Systems DIrect!!

R
Randy
Satisfied customer

Impressed with the quality and value. Super quiet

V
Vik
Great Product & Customer Service

Great product at a very reasonable price. The customer service is simply outstanding. I had reached out to the customer service a couple of times and each time they were extremely prompt in responding with solutions. The unit is fairly straightforward to install by a licensed HVAC technician. The compressor is unbelievably quieter when running, and the free wall mount bracket was the icing on the cake. Overall, extremely satisfied with this product, customer service as well as the company. Will certainly be recommending this company to my friends and family!

E
Ed
Excellent Air Conditioner

Excellent Air Conditioner, I am HVAC tech and had this installed in a few hours, and it works great! The Daikin systems are one of my favorites. cools 2 rooms

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