The EcoFlow Alternator Charger features up to 800W of charging power on the move, capable of charging 1kWh in 75 minutes. A vehicles alternator produces excess power during operation and the EcoFlow Alternator Charger uses this extra power through its onboard DC-DC boost converter to efficiently charge EcoFlow Portable Power Stations.
Highlights:
Charge while you drive, and stay powered up on the road.
800W turbo alternator, 8× faster than traditional in-vehicle auxiliary power outlets. Top up 1kWh in only 1.3 hours.
A 3-in-1 fast charger, maintainer, and jump starter keeps your battery in mint condition.
Easy installation
Suitable for a variety of vehicles, including SUVs, pickups, and RVs.
Expands existing RV house battery capacity.
A DELTA Pro to Smart Generator Adapter (sold separately) is required to connect the Alternator Charger with DELTA Pro. Available in the "Optional Accessories" section above.
Note: The EcoFlow Alternator Charger and the portable power station will be shipped separately.
Features:
Top up 1kWh in only 1.3 hours
Charge 8× faster while you drive with our EcoFlow 800W Alternator Charger and recharge your power station in only 1.3 hours. With the EcoFlow 800W Alternator Charger, charge 8 times faster than with traditional vehicle auxiliary power outlets simply by using excess energy generated by your vehicle. The charger uses its onboard DC-DC converter to restore your EcoFlow power station's energy while you drive.
Triple the value with a 3-in-1 functional design
The 3-in-1 charger, maintainer, and jump starter saves time, money, and precious in-vehicle space. With its smart and efficient fast charging capabilities, you'll stay powered no matter how long you're on the road, see how:
Charging Mode
Use your car's alternator to refuel your portable power station.
Reverse Charging Mode
Recharge your vehicle starter battery or RV house battery using your portable power station.
Battery Maintenance Mode
Extends your vehicle starter battery or RV house battery life by using a lower electrical current.
Extend your RV house battery runtime
Conveniently adapts to 12V/24V RV house batteries.Connects to EcoFlow portable power stations and protects RV house batteries while expanding energy storage capacity by up to 7.2kWh*. *With EcoFlow DELTA Pro and DELTA Pro Extra Battery
Safety-assured for any journey
With a high thermal resistance, Gallium Nitride (GaN) technology ensures safe charging every single time.The 800W Alternator Charger offers multiple safety features, including undervoltage protection that prevents excessive energy use and damage to the starting battery. A 2-year warranty ensures your experience and peace of mind.
Clean, easy install without leaving a mark
Connect your 800W Alternator Charger to your vehicle's starter battery or RV's house battery to enjoy a worry-free power experience during your journey. See how below:
Step 1
Connect the fuse cable to the input cable on one end.
Step 2
Connect the fuse cable to the vehicle battery on the other end.
Step 3
Connect the black cable to the chassis terminal.
Step 4
Thread the other end of the input cable through the car body towards the charger. If the input cable is bulky or difficult to pull through, disconnect the cable ends before threading.
Step 5
Plug the other side of the input cable into the EcoFlow 800W Alternator Charger.
Step 6
Plug in the output cable from the EcoFlow 800W Alternator Charger to the portable power station.
Compatible with EcoFlow Portable Power Stations
What's in the box
Frequently Asked Questions
Will this product damage the alternator, starter battery, or affect the overall lifespan of the vehicle?
No, the 800W alternator charger's charging logic does not rigidly apply 800 watts. Instead, it depends on the power surplus of the car's alternator. It ensures the alternator is not overloaded, allowing up to a maximum of 800 watts without harming the car's battery.
Will this product consume more fuel (i.e. affect gas mileage) when used?
The product uses the electricity generated by the car's alternator. Even if all the electrical devices inside the car are turned off, the alternator still generates electricity while the car is running. The alternator charger utilizes the surplus electricity generated by the car's alternator and stores it in a portable power station through the charger. The impact on fuel consumption is very minimal.
Do I need to drill holes to install this product? Will it cause any damage to the vehicle?
Drilling is not required for installation. The wiring connection to the alternator at the front of the car does not need drilling and will not damage the vehicle. It can simply be wired through the firewall near the driver's seat. The alternator charger can also be installed using methods that do not require drilling.
Is this product suitable for DIY installation?
The installation of the alternator charger is not very complicated, and it is feasible for professional users with some hands-on ability to install it themselves. However, it is still recommended to contact professional personnel from related workshops for installation. Installation advice: When wiring, avoid high temperature, sharp, and friction-prone areas, and securely fasten the cables to avoid cable wear or loose connections caused by cable movement. The alternator charger may generate high temperatures, so avoid covering the product. After use, avoid immediate direct contact to prevent the risk of burns.
Is it normal for the alternator charger to get hot?
Yes. The alternator charger may generate high temperatures, so avoid covering the product. After use, avoid immediate direct contact to prevent the risk of burns.
How long does it take to fully charge a DELTA Series product?
DELTA 2 (1kWh) - 1.3 hr; DELTA 2 Max (2kWh) - 2.6 hr; DELTA Pro (3.6kWh) - 4.8 hr; DELTA Max 2000 - 2.6 hr; DELTA Max 1600 - 2.1 hr; DELTA 2 Extra Battery - 1.3 hr; DELTA 2 Max Extra Battery - 2.6 hr.
Compared to charging via the cigarette lighter, what advantages does the alternator charger offer when used in a vehicle?
The charging power is significantly increased. The charging power of a cigarette lighter is about 100W, whereas the alternator charger can support charging continuously at a high power of 800W during driving for portable power stations, which is 8 times the power of a cigarette lighter.
Solution to the problem that the EcoFlow WAVE 2 add-on battery does not work with the alternator charger.
Please first connect the EcoFlow WAVE 2 add-on battery to EcoFlow WAVE 2, and then upgrade the firmware to the latest version through the app.
How can I tell if the alternator charger is applicable to my car?
The alternator charger operates with an input voltage of 11V-35V, so in theory, any vehicle with a starter battery operating on a 12V or 24V voltage can use this product.
What protections are in place for the alternator charger in a car?
Reverse polarity protection/overcurrent protection/short circuit protection/overvoltage and undervoltage protection.
How many operation modes are there for the alternator charger?
1. Charging mode: Strictly speaking, it is the car's alternator charging the battery of the portable power station, with the car's battery acting as a load to conduct the current. 2. Reverse charging mode: The portable power station charges the vehicle starter battery or the RV house battery reversely at a rapid rate, with a relatively high current. 3. Battery maintenance mode: Similarly, the portable power station charges the battery, but with a smaller current.
What does the indicator light on the alternator charger mean?
Green light: Charging mode; Blue light: Battery maintenance mode; White light: Reverse charging mode; Yellow light: Unbinding success indicator; Red light: Device failure indicator.
How does the alternator charger automatically start and stop?
The alternator charger operates based on voltage recognition, and it can charge when the input voltage is greater than 13V.
What type of vehicles are suitable for installation? Do they all reach the maximum charging power of the alternator charger?
Based on the principle of the alternator charger, gasoline vehicles are the most suitable for use, while hybrid and range-extended vehicles can also be adapted. The specific operating power depends on the surplus power of the vehicle's alternator, so the charging power may fluctuate. Additionally, some older or special models may not work properly due to overall low voltage.
What is the overall size of the alternator charger?
242x194x35 mm
What is the input of the alternator charger?
Charging mode: 11V-35V, 76A Max Battery maintenance mode: 40V-60V, 3A Max Reverse charging mode: 40V-60V, 21A Max
What is the output of the alternator charger?
Charging mode: 40V-60V, 800W Max Battery maintenance mode: 13.8V/27.6V, 100W Max Reverse charging mode: 13.8V/27.6V, 800W Max
What are the operating and storage temperatures of the alternator charger?
Operating temperature: –20°C to 60°C Storage temperature: –30°C to 70°C
Will installing an alternator charger affect my car's warranty?
Please confirm with your vehicle manufacturer regarding vehicle warranty issues.
Specifications
Brand
Ecoflow
Model
EF-FC-301-1
Net Weight
5.1 lb (2.3 kg)
Dimensions (W x D x H)
9.5 x 7.6 x 1.4 in
(242 x 194 x 35 mm)
Wi-Fi
Frequency: 2412MHz-2472MHz
Maximum output power: <20dBm
Bluetooth
Frequency: 2402MHz-2480MHz
Maximum output power: <10dBm
Charging Mode
Input: 11V-31V, 76A Max.
Output: 40V-60V, 800W Max.
Battery Maintenance Mode
Input: 40V-60V, 3A Max.
Output: 13.8V/27.6V, 100W Max.
Reverse Charging Mode
Input: 40V-60V, 21A Max.
Output: 13.8V/27.6V, 800W Max.
Fuse's Rated Current
125A
Protection Type
Reverse polarity protection
Overcurrent protection
Short circuit protection
Overvoltage protection
Undervoltage protection
Operating Temperature
–4℉ to 140℉ (–20℃ to 60℃)
Storage Temperature
–22℉ to 158℉ (–30℃ to 70℃)
Operating Humidity
≤95%
Storage Humidity
≤95%
Note
¹The 800W refers to the speed under full power charging. The charging power is related to the car generator's current and operating condition.
²For the installation of the Alternator Charger, please refer to the video or illustrated installation guide provided by EcoFlow. We recommend that the wiring process be completed by a professional. Before use, please review the installation video or illustrations to ensure correct usage after full understanding. Incorrect operation of this product could result in injury or product damage and property loss. By using this product, you are deemed to have understood, acknowledged, and accepted all terms and content of this document. EcoFlow does not assume any liability for losses caused by failure to use the product according to the guidelines. Subject to compliance with laws and regulations, our company reserves the final interpretation rights for this product.
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
Destination
Shipping method
Processing Time
Estimated Delivery Time
Shipment cost
United States
Free Shipping
2 - 3 business days
3 - 7 days
Free
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subjectto a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us atinfo@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee,If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and youwill be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment methodthat you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.comto report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.comand we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our Price Match Policy has some limitations:
The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
The item will need to be in stock from the competitors site that you’re submitting the information from.
The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
The price match will include the product listing price, but will exclude any sales tax.
Can I add a discount code to my order post-purchase?
Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.
Can I add items to my order?
Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.
Can I change or modify my order?
Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.
Can I place my order to be delivered outside the United States?
At this time we do not ship internationally, but please contact us we may be able to accommodate you.
How can I remove items from my order?
If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.
Do all the products you carry come with a warranty?
Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.
Do you have a storefront?
At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.
How do I check the status of my order?
After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at info@minisplitsystemsdirect.com or message us by live chat.
How long is shipping and delivery?
All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Who do you ship with?
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.
How long will it take to receive my refund?
Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subjectto a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us atinfo@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.
What forms of payment do you accept?
We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.
What should I do if my order is damaged or I'm missing items?
Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.
What should I do if my order was marked as delivered but I haven't received it?
Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.
I’m having trouble tracking my order. What should I do?
If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.
Description
EcoFlow 800W Alternator Charger
The EcoFlow Alternator Charger features up to 800W of charging power on the move, capable of charging 1kWh in 75 minutes. A vehicles alternator produces excess power during operation and the EcoFlow Alternator Charger uses this extra power through its onboard DC-DC boost converter to efficiently charge EcoFlow Portable Power Stations.
Highlights:
Charge while you drive, and stay powered up on the road.
800W turbo alternator, 8× faster than traditional in-vehicle auxiliary power outlets. Top up 1kWh in only 1.3 hours.
A 3-in-1 fast charger, maintainer, and jump starter keeps your battery in mint condition.
Easy installation
Suitable for a variety of vehicles, including SUVs, pickups, and RVs.
Expands existing RV house battery capacity.
A DELTA Pro to Smart Generator Adapter (sold separately) is required to connect the Alternator Charger with DELTA Pro. Available in the "Optional Accessories" section above.
Note: The EcoFlow Alternator Charger and the portable power station will be shipped separately.
Features:
Top up 1kWh in only 1.3 hours
Charge 8× faster while you drive with our EcoFlow 800W Alternator Charger and recharge your power station in only 1.3 hours. With the EcoFlow 800W Alternator Charger, charge 8 times faster than with traditional vehicle auxiliary power outlets simply by using excess energy generated by your vehicle. The charger uses its onboard DC-DC converter to restore your EcoFlow power station's energy while you drive.
Triple the value with a 3-in-1 functional design
The 3-in-1 charger, maintainer, and jump starter saves time, money, and precious in-vehicle space. With its smart and efficient fast charging capabilities, you'll stay powered no matter how long you're on the road, see how:
Charging Mode
Use your car's alternator to refuel your portable power station.
Reverse Charging Mode
Recharge your vehicle starter battery or RV house battery using your portable power station.
Battery Maintenance Mode
Extends your vehicle starter battery or RV house battery life by using a lower electrical current.
Extend your RV house battery runtime
Conveniently adapts to 12V/24V RV house batteries.Connects to EcoFlow portable power stations and protects RV house batteries while expanding energy storage capacity by up to 7.2kWh*. *With EcoFlow DELTA Pro and DELTA Pro Extra Battery
Safety-assured for any journey
With a high thermal resistance, Gallium Nitride (GaN) technology ensures safe charging every single time.The 800W Alternator Charger offers multiple safety features, including undervoltage protection that prevents excessive energy use and damage to the starting battery. A 2-year warranty ensures your experience and peace of mind.
Clean, easy install without leaving a mark
Connect your 800W Alternator Charger to your vehicle's starter battery or RV's house battery to enjoy a worry-free power experience during your journey. See how below:
Step 1
Connect the fuse cable to the input cable on one end.
Step 2
Connect the fuse cable to the vehicle battery on the other end.
Step 3
Connect the black cable to the chassis terminal.
Step 4
Thread the other end of the input cable through the car body towards the charger. If the input cable is bulky or difficult to pull through, disconnect the cable ends before threading.
Step 5
Plug the other side of the input cable into the EcoFlow 800W Alternator Charger.
Step 6
Plug in the output cable from the EcoFlow 800W Alternator Charger to the portable power station.
Compatible with EcoFlow Portable Power Stations
What's in the box
Frequently Asked Questions
Will this product damage the alternator, starter battery, or affect the overall lifespan of the vehicle?
No, the 800W alternator charger's charging logic does not rigidly apply 800 watts. Instead, it depends on the power surplus of the car's alternator. It ensures the alternator is not overloaded, allowing up to a maximum of 800 watts without harming the car's battery.
Will this product consume more fuel (i.e. affect gas mileage) when used?
The product uses the electricity generated by the car's alternator. Even if all the electrical devices inside the car are turned off, the alternator still generates electricity while the car is running. The alternator charger utilizes the surplus electricity generated by the car's alternator and stores it in a portable power station through the charger. The impact on fuel consumption is very minimal.
Do I need to drill holes to install this product? Will it cause any damage to the vehicle?
Drilling is not required for installation. The wiring connection to the alternator at the front of the car does not need drilling and will not damage the vehicle. It can simply be wired through the firewall near the driver's seat. The alternator charger can also be installed using methods that do not require drilling.
Is this product suitable for DIY installation?
The installation of the alternator charger is not very complicated, and it is feasible for professional users with some hands-on ability to install it themselves. However, it is still recommended to contact professional personnel from related workshops for installation. Installation advice: When wiring, avoid high temperature, sharp, and friction-prone areas, and securely fasten the cables to avoid cable wear or loose connections caused by cable movement. The alternator charger may generate high temperatures, so avoid covering the product. After use, avoid immediate direct contact to prevent the risk of burns.
Is it normal for the alternator charger to get hot?
Yes. The alternator charger may generate high temperatures, so avoid covering the product. After use, avoid immediate direct contact to prevent the risk of burns.
How long does it take to fully charge a DELTA Series product?
DELTA 2 (1kWh) - 1.3 hr; DELTA 2 Max (2kWh) - 2.6 hr; DELTA Pro (3.6kWh) - 4.8 hr; DELTA Max 2000 - 2.6 hr; DELTA Max 1600 - 2.1 hr; DELTA 2 Extra Battery - 1.3 hr; DELTA 2 Max Extra Battery - 2.6 hr.
Compared to charging via the cigarette lighter, what advantages does the alternator charger offer when used in a vehicle?
The charging power is significantly increased. The charging power of a cigarette lighter is about 100W, whereas the alternator charger can support charging continuously at a high power of 800W during driving for portable power stations, which is 8 times the power of a cigarette lighter.
Solution to the problem that the EcoFlow WAVE 2 add-on battery does not work with the alternator charger.
Please first connect the EcoFlow WAVE 2 add-on battery to EcoFlow WAVE 2, and then upgrade the firmware to the latest version through the app.
How can I tell if the alternator charger is applicable to my car?
The alternator charger operates with an input voltage of 11V-35V, so in theory, any vehicle with a starter battery operating on a 12V or 24V voltage can use this product.
What protections are in place for the alternator charger in a car?
Reverse polarity protection/overcurrent protection/short circuit protection/overvoltage and undervoltage protection.
How many operation modes are there for the alternator charger?
1. Charging mode: Strictly speaking, it is the car's alternator charging the battery of the portable power station, with the car's battery acting as a load to conduct the current. 2. Reverse charging mode: The portable power station charges the vehicle starter battery or the RV house battery reversely at a rapid rate, with a relatively high current. 3. Battery maintenance mode: Similarly, the portable power station charges the battery, but with a smaller current.
What does the indicator light on the alternator charger mean?
Green light: Charging mode; Blue light: Battery maintenance mode; White light: Reverse charging mode; Yellow light: Unbinding success indicator; Red light: Device failure indicator.
How does the alternator charger automatically start and stop?
The alternator charger operates based on voltage recognition, and it can charge when the input voltage is greater than 13V.
What type of vehicles are suitable for installation? Do they all reach the maximum charging power of the alternator charger?
Based on the principle of the alternator charger, gasoline vehicles are the most suitable for use, while hybrid and range-extended vehicles can also be adapted. The specific operating power depends on the surplus power of the vehicle's alternator, so the charging power may fluctuate. Additionally, some older or special models may not work properly due to overall low voltage.
What is the overall size of the alternator charger?
242x194x35 mm
What is the input of the alternator charger?
Charging mode: 11V-35V, 76A Max Battery maintenance mode: 40V-60V, 3A Max Reverse charging mode: 40V-60V, 21A Max
What is the output of the alternator charger?
Charging mode: 40V-60V, 800W Max Battery maintenance mode: 13.8V/27.6V, 100W Max Reverse charging mode: 13.8V/27.6V, 800W Max
What are the operating and storage temperatures of the alternator charger?
Operating temperature: –20°C to 60°C Storage temperature: –30°C to 70°C
Will installing an alternator charger affect my car's warranty?
Please confirm with your vehicle manufacturer regarding vehicle warranty issues.
Specifications
Brand
Ecoflow
Model
EF-FC-301-1
Net Weight
5.1 lb (2.3 kg)
Dimensions (W x D x H)
9.5 x 7.6 x 1.4 in
(242 x 194 x 35 mm)
Wi-Fi
Frequency: 2412MHz-2472MHz
Maximum output power: <20dBm
Bluetooth
Frequency: 2402MHz-2480MHz
Maximum output power: <10dBm
Charging Mode
Input: 11V-31V, 76A Max.
Output: 40V-60V, 800W Max.
Battery Maintenance Mode
Input: 40V-60V, 3A Max.
Output: 13.8V/27.6V, 100W Max.
Reverse Charging Mode
Input: 40V-60V, 21A Max.
Output: 13.8V/27.6V, 800W Max.
Fuse's Rated Current
125A
Protection Type
Reverse polarity protection
Overcurrent protection
Short circuit protection
Overvoltage protection
Undervoltage protection
Operating Temperature
–4℉ to 140℉ (–20℃ to 60℃)
Storage Temperature
–22℉ to 158℉ (–30℃ to 70℃)
Operating Humidity
≤95%
Storage Humidity
≤95%
Note
¹The 800W refers to the speed under full power charging. The charging power is related to the car generator's current and operating condition.
²For the installation of the Alternator Charger, please refer to the video or illustrated installation guide provided by EcoFlow. We recommend that the wiring process be completed by a professional. Before use, please review the installation video or illustrations to ensure correct usage after full understanding. Incorrect operation of this product could result in injury or product damage and property loss. By using this product, you are deemed to have understood, acknowledged, and accepted all terms and content of this document. EcoFlow does not assume any liability for losses caused by failure to use the product according to the guidelines. Subject to compliance with laws and regulations, our company reserves the final interpretation rights for this product.
Shipping Policy
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
Destination
Shipping method
Processing Time
Estimated Delivery Time
Shipment cost
United States
Free Shipping
2 - 3 business days
3 - 7 days
Free
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Return and Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subjectto a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us atinfo@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee,If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and youwill be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment methodthat you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.comto report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.comand we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Price Match Policy
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our Price Match Policy has some limitations:
The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
The item will need to be in stock from the competitors site that you’re submitting the information from.
The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
The price match will include the product listing price, but will exclude any sales tax.
FAQ
Can I add a discount code to my order post-purchase?
Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.
Can I add items to my order?
Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.
Can I change or modify my order?
Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.
Can I place my order to be delivered outside the United States?
At this time we do not ship internationally, but please contact us we may be able to accommodate you.
How can I remove items from my order?
If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.
Do all the products you carry come with a warranty?
Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.
Do you have a storefront?
At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.
How do I check the status of my order?
After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at info@minisplitsystemsdirect.com or message us by live chat.
How long is shipping and delivery?
All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Who do you ship with?
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.
How long will it take to receive my refund?
Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subjectto a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us atinfo@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.
What forms of payment do you accept?
We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.
What should I do if my order is damaged or I'm missing items?
Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.
What should I do if my order was marked as delivered but I haven't received it?
Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.
I’m having trouble tracking my order. What should I do?
If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.
Very well thought out product. I turned this from an upflow unit to a downflow with a 10kw heat strip. The air handler unit was a perfect fit from my old one (35 year old Lennox) so I didn’t have to do any sheet metal work which was nice. I used the 25 ft diy lineset which I was impressed with the no kink lineset. Made it much easier to make bends without kinking. Hooking up the lineset to the A coil and condenser was a breeze. I was impressed with the design, they put a lot of work into making this an install friendly unit. Their technical support was very knowledgeable. I’ve only been able to run the heat pump, the unit has very good air flow. If they were a little bit cheaper on their gas furnace units I would start putting these in my rentals.
MRCOOL® VersaPro 3 Ton 16.9 SEER2 Central Ducted DC Inverter Heat Pump Split System - Multiposition - MVP-36-HP-230-00
11/23/2024
John Hayes
Complete DIY Kit
I was pleased to find this kit for my heat pump replacement project. I’ve never done any ductwork, so was reluctant, but was pleasantly amazed at the finished job using this kit. The secret is to first do layout drawings for what you need, then factor in the overlaps, and then double check before you start cutting.
Precision Duct Furnace/Coil to Plenum Transition Kit
11/19/2024
B.C.
12000btu mr cool DIY mini split
Order came very quick, 3 day and damage free. I installed the unit and it’s working great.
MRCOOL® DIY Easy Pro 12,000 BTU Ductless Mini Split Heat Pump Complete System EZPRO-12-HP-11516
09/14/2024
RODNEY PATANE
This summer I brought x1 36K BTU Unit x2 24 BTU Units and x5 12 BTU units. BEST INVESTMENT
Four years ago I paid $12,000 to replace my AC central unit for my home 8100 ft.² , the unit doesn’t work in every room so I decided to buy eight Mr. cool units and place them around my home. My home has never been so comfortable, cool in the summer and warm in the winter and I live in Utah and it gets below 28° and Mr. cool still warms the rooms that I needs. Thousand percent satisfied
MRCOOL® Advantage Series 4th Gen 36,000 BTU 17.5 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-36-HP-230C)
08/26/2024
Dave
Awesome
Efficient, quiet, wifi controls, what’s not to like
MRCOOL® Advantage Series 4th Gen 36,000 BTU 17.5 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-36-HP-230C)
08/26/2024
Dave
Great unit
Very nice product made life a lot better
MRCOOL® Advantage Series 4th Gen 36,000 BTU 17.5 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-36-HP-230C)
08/26/2024
Dave
Awesome
Efficient, quiet, wifi controls, what’s not to like
MRCOOL® Advantage Series 4th Gen 24,000 BTU 18 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-24-HP-230C)
08/26/2024
diane
Buy Buy Buy!!!!
This unit surpassed every expectation I had. I researched mini splits for a year. (Barn rehab) I talked to people that have them and read a ton of reviews. I was told it is all about customer service. I got someone on the phone while my heating and cooling guy was standing right there.☆☆☆☆☆!! Then he made the simple connections and turned it on. I am in complete awe. Within 5 minutes the area was warming. I bought 24,000 btu for my 1000sqft area and it is outstanding. Now I will wait to see how efficient it is on electric. Fingers crossed. I would highly recommend this unit!!
MRCOOL® Advantage Series 4th Gen 24,000 BTU 18 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-24-HP-230C)
08/26/2024
Roger McMinn
Very Happy After A Month of Operation
Purchased 24KBtu unit for a 14x65 2Br Mobile Home. Relatively straightforward installation, but not for everyone. I made a dumb mistake in wiring between the indoor unit and outdoor, resulting in an error, so I called Mini Split Systems Direct up and we got it resolved. Purchased a vacuum pump, gauges, and line set covers from Mini Split Systems Direct to complete the project.
It has worked great since I rectified my wiring mistake. It's only been in heat mode (Jan in NC), and generates impressive heat and airflow at next to zero noise. The condenser unit outside is also very quiet. Time will tell on the reliability and efficiency, but everything I've seen thus far makes me optimistic.
MRCOOL® Advantage Series 4th Gen 24,000 BTU 18 SEER Ductless Mini-Split Air Conditioner and Heat Pump with 16 Foot Line Set (A-24-HP-230C)
08/26/2024
Btc50
Efficient, compact, possible to DIY install
Pretty quiet and compact unit, managed to DIY install 3 ton myself including ductwork, custom plenums and new electrical / drainage / thermostat wiring in 3 full weekends. Quick connect lineset made this possible (no vacuum or soldering needed!) Seems to be pretty efficient so far (northern california climate)
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
Btc50
Love being able to install all by myself.
I take pride in my work and feel confident that my install was done better then hiring an HVAC company. I know many in that profession get their feelings hurt when you bring up doing it yourself. Was quoted $9k for system replacement and I was able to do for less than $4k. This is not for your average DYI person as custom duct work and electrical upgrades will likely be needed. I had about 31 hours into this replacement. That includes tarring out, pouring concrete pad, custom duct work, electrical upgrades, and system calibration. If your line set length is going to be close I recommend going up a size. I had planned to have about 6ft extra but due to line hookup locations I had just the right amount.
I had to call Mini Split Systems Direct support to ask about my thermostat compatibility and they were helpful.
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
boutell
Exceeded Expectations
I'm very happy with the results of this unit. The ac works amazingly well compared to the older carrier air conditioner. The lines were very hard to bend without damage and I would suggest have a line-set with elbows where needed installed. The unit is very quiet and worked with my Nest Thermostat.
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
Big Tex
Very impressed with the ease of intall and quality
The item was shipped quickly and arrived ahead of schedule. Unfortunately, after unpacking I noticed some damage on the outdoor condensing unit. This was a little concerning because I had to install it pretty quickly in order to get the air back on. I contacted. Mini Split Systems Direct and they got back with me within a few hours. I sent them some photos and a description and they took care of it immediately. The new part was shipped free of charge and arrived. Just a couple of days later.
Everything has been installed and working perfectly, I’m very pleased with both the product and Mini Split Systems Direct for fixing an issue that they may not have even created. so often you have people passing the buck, but they took care of me and I thank them for that. I would not hesitate to order from them again.
As for the Mr. cool unit and line set, it did take two people to install it and a little bit of troubleshooting with the thermostat, but it is working perfectly now for the last couple of weeks even in quite hot weather. The inside unit is extremely quiet, I used it to replace an old air conditioner which was much louder.
Time will tell if the annual energy consumption/cost goes down and how long it will last, but the workmanship seems to be very high-quality.
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
Skip
DIY Gas Pack Conversion
I've done AC work in the past but not at this level. This DIY kit made it easier as the lines were already charged, and no vacuum needed. My challenge was removing an old 3-ton Rheem propane gas-pack (see pic) which was R-22 and installed in the mid 80's in my 1792 farmhouse.
It took weeks to complete because of the ductwork that needed to be removed from the crawlspace and I had to fabricate ductwork including the air handler now located in the house (see pic).
I waited right before summer to do this job and have lots of pics and info on the Levi Creecy website.
living in NC our winters are not terrible, so I did not buy the heat pump model and opted for the heat kit.
My old unit was 3 tons and ran on a 50 amp breaker, now runs on a 35 amp, This Mr. Cool is very quite in comparison, AC Outputs are very impressive. Yes, my electric bill went down this summer.
My SENSI smart thermostat had to be rewired and reprogramed however I'm not missing any functions/features.
MRCOOL® Universal 2 to 3 Ton 20 SEER Central Air Conditioner Split System - Upflow/Horizontal
08/25/2024
Andy Wu
Great fan
Using this guy to exhaust a laser engraver. It's got a quiet turn and can really move a bunch of air. So far it's been great.
AC Infinity CLOUDLINE PRO T4, Quiet Inline Duct Fan System With Temperature Humidity Vpd Controller, 4-Inch
08/09/2024
What customers think about the store
Customers generally had positive experiences with this store, praising the quality of products, reasonable prices, efficient delivery, and helpful customer service. Many found the systems easy to install themselves with the guidance provided, though some prefe...Customers generally had positive experiences with this store, praising the quality of products, reasonable prices, efficient delivery, and helpful customer service. Many found the systems easy to install themselves with the guidance provided, though some preferred professional installation. The store seems to excel at responsive technical support, clearly explaining solutions to any issues. Customers highlighted the quiet operation, high efficiency, and good value of the heating/cooling systems compared to brand name alternatives. Overall, the store appears to offer good quality products at affordable prices backed by strong customer support.