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MRCOOL® GeoCool Inverter Series 5 Ton 71 EER2 Geothermal Heat Pump Vertical Package Unit - Upflow w/ Bottom Return

SKU: GCSHPSCABLM060VU
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$5,922.00 $7,994.70
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  • Free Shipping ($100 Value)
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  • Website Discount of $296.10 off the current discounted price (Use Code: FLASH5) ($296.10 Value)
  • Free 5-year Labor Warranty ($500 Value)
  • Free 10-year Parts Warranty Warranty ($1000 Value)
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  • Free MRCOOL 2-20 GPM Flow Meter ($132.99 Value)

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MRCOOL® GeoCool Inverter Series 5 Ton 71 EER2 Geothermal Heat Pump Vertical Package Unit - Upflow w/ Bottom Return

It's time to bid farewell to your outdated HVAC system and embrace an environmentally friendly alternative that harnesses the natural resources around your home, offering substantial long-term savings. The moment for change has arrived, and the 5 Ton 71 EER2 DIY GeoCool Geothermal Heat Pump Vertical Package Unit - Upflow with Bottom Return is ready to take the reins. By tapping into the earth's natural ambient temperature, this GeoCool Geothermal Heat Pump efficiently warms and cools your home's air, using only a fraction of the energy needed by conventional heat pumps. This 5 Ton GeoCool unit can operate seamlessly for over five decades with minimal maintenance, effortlessly regulating the climate of your 2500 to 3000 square foot home while reducing your electric bills by 30% to 70%.

The 5 Ton 71 EER2 DIY GeoCool Geothermal Heat Pump Vertical Package Unit - Upflow with Bottom Return not only elevates functionality but also prioritizes energy efficiency. It combats greenhouse gas emissions, equivalent to planting around 750 trees. This GeoCool Geothermal Heat Pump offers two distinct setup options: an open-loop or a closed-loop system. Homes near a reliable water source, such as a pond, well, or lake, can opt for an open-loop system. The open-loop system provides significant cost savings in terms of installation and maintenance but may be susceptible to external contamination. Conversely, the closed-loop system is designed for those without easy access to a substantial water source. It extracts air from your home and circulates it through tubes in the ground filled with propylene glycol before returning it inside with significantly less effort than standard heat pump systems. While the installation cost may be slightly higher, and maintenance may require more attention compared to the open-loop alternative, these systems generally demand minimal maintenance.

The components designed for this 5 Ton 71 EER2 DIY GeoCool Geothermal Heat Pump Vertical Package Unit - Upflow with Bottom Return are engineered to allow for flexible configurations to meet your specific needs. Equipped with independent modules including a Blower Module, A-Coil Module, Compressor, and Pre-Charged Line Set, this GeoCool Heat Pump offers the perfect solution for your home's heating and cooling requirements. Don't hold onto your outdated system and high energy bills any longer. Upgrade to this GeoCool Geothermal system today and start enjoying long-term savings for decades to come.

5 Ton 71 EER2 GeoCool Geothermal Heat Pump Condenser - GCSHPM060IN

Prepare to enjoy impressive performance and exceptional energy efficiency with the MRCOOL® Geocool® Geothermal Split System Compressor. With an all DC inverter system and a high precision electronic expansion valve, you can expect a much quieter, stable, and energy-saving experience with more accurate temperature control than with standard heating and cooling systems. The open loop water-to-air system’s superb energy efficiency boasts up to 71 EER, significantly lowering utility costs. Installation is easy with the compatible MRCOOL® Geocool® No-Vac® Line Set. The system features multiple flexible installation options including vertical, horizontal, and split configurations. This makes this system an excellent solution if your home has space constraints or requires modification to a different air outlet method. The compressor features multiple protections against potential damage along with a reliable and durable build and finish. The co-axial copper-nickel heat exchanger makes the system suitable for salt solution and lower water quality, and improves corrosion resistance and unit reliability. With a cooling noise level as low as 58dBA and heating noise level as low as 60dBa, you’re able to enjoy superior comfort without any distraction. For peace of mind, this MRCOOL® Geocool® Geothermal Split System Compressor offers a 10-year parts warranty as well as a 5-year limited labor warranty.

  • Up to 71 EER
  • 5 Year Labor Warranty
  • 10 Year Parts Warranty
  • DC Inverter technology
  • DIY Installation
  • Min Flow Rate (GPM): 5.3
  • Max Flow Rate (GPM): 19.8

    5 Ton GeoCool Geothermal Evaporator Coil - GCSCAM060GN

    For supremely high efficiency and energy savings, the MRCOOL® Geocool® Geothermal Split System A-Coil module is an excellent choice for reliable heating and cooling with lower utility costs. Expect easier installation thanks to the compatible MRCOOL® Geocool® No-Vac® Line Set, and more accurate temperature control with the high precision electronic expansion valve. The system boasts an impressive EER of up to 71 and is reliably built to last with a durable finish. When combined with the MRCOOL® Geocool® Geothermal Split System compressor, blower, and optional return air box, the complete system offers flexible installation options including vertical, horizontal, and split configurations. This is an attractive feature for homes with space constraints and alternative air outlet methods and situations. For additional peace of mind, the MRCOOL® Geocool® Geothermal Split System A-Coil module offers a 5-year limited labor warranty as well as a 10-year parts warranty.

    5 Ton GeoCool Geothermal Modular Blower - GCSBLM014

    The MRCOOL® Geocool® Geothermal Split System Blower module is part of the exceptionally efficient geothermal heating and cooling system. When combined with the other powerfully performing Geocool® modules, you’ll experience impressive comfort with an EER up to 71. The blower aids in the system’s flexible installation options for areas with spacial constraints, including vertical, horizontal, and split configurations, making it possible to adapt to differing air outlet methods and situations. Not to mention, its durable build and finish aid in the unit’s reliability to last for years to come. Not only is installation easy with a drastic reduction in utility costs, the blower offers more comfort with lower noise emittance. With a cooling noise as low as 58dBA and heating as low as 60dBA, you’ll experience your most comfortable environment without any loud interruptions. You can rest easy knowing the MRCOOL® Geocool® Geothermal Split System Blower module is protected by a 5 year limited labor warranty and a 10 year parts warranty.

    GeoCool® No-Vac Pre-Charged Line Set - GCNV-VU00-3834

    The pre-charged, GeoCool® No-Vac Line Sets, designed specifically for the Vertical Upflow configuration with or without Return Air Box and the Vertical Downflow configuration, allow for easy and fast installation.

    Condenser Specifications:

    BRAND MRCOOL
    MODEL GCSHPM060IN
    EER Up to 71
    COOLING CAPACITY
    Up to 62000 BTU
    HEATING CAPACITY
    Up to 55600 BTU
    VOLTAGE 208V / 230V
    PHASE 1
    CYCLE 60Hz
    MAX FUSE BREAKER
    35 A
    MIN CIRCUIT AMPACITY
    26 A
    COLOR Gray
    COLOR FAMILY
    Gray
    RATED LOAD
    9.3 A
    REFRIGERANT TYPE
    R410a
    INVERTER DC
    LIQUID LINE SIZE
    3/8
    SUCTION LINE SIZE
    3/4
    COMPRESSOR MOTOR TYPE
    Rotary Inverter
    OVERLOAD PROTECTION
    Yes
    UL LISTED
    Yes
    ENERGY STAR CERTIFIED
    Yes
    AHRI CERTIFIED
    Yes
    BASE PARTS WARRANTY
    10 years
    BASE LABOR WARRANTY
    5 Year Limited
    HAS BATTERIES
    No
    CONTAINS ELECTRONICS
    Yes
    CONTAINS CHEMICALS
    Yes
    CONTAINS AEROSOL
    Yes
    CONTAINS COMPRESSED GAS
    Yes
    PROPOSITION 65 WARNING
    Yes
    NET DEPTH
    22.44 in
    NET HEIGHT
    25.12 in
    NET WIDTH
    24.80 in
    NET WEIGHT
    231.53 lbs
    GROSS DEPTH
    27.56 in
    GROSS HEIGHT
    30.71 in
    GROSS WIDTH
    28.54 in
    GROSS WEIGHT
    253.58 lbs


    Coil Specifications:

    BRAND MRCOOL
    MODEL GCSCAM060GN
    EER Up to 71
    VOLTAGE
    208V / 230V
    PHASE 1
    CYCLE 60Hz
    MAX FUSE BREAKER
    6 A
    MIN CIRCUIT AMPACITY
    5 A
    COLOR Gray
    COLOR FAMILY
    Gray
    REFRIGERANT TYPE
    R410a
    REFRIGERANT VOLUME
    35.27 oz
    LIQUID LINE SIZE
    3/8
    SUCTION LINE SIZE
    3/4
    UL LISTED
    Yes
    ENERGY STAR CERTIFIED
    Yes
    AHRI CERTIFIED
    Yes
    BASE PARTS WARRANTY
    10 years
    BASE LABOR WARRANTY
    5 Year Limited
    HAS BATTERIES
    No
    CONTAINS ELECTRONICS
    Yes
    CONTAINS CHEMICALS
    Yes
    CONTAINS AEROSOL
    Yes
    CONTAINS COMPRESSED GAS
    Yes
    PROPOSITION 65 WARNING
    Yes
    NET DEPTH
    22.44 in
    NET HEIGHT
    31.30 in
    NET WIDTH
    24.80 in
    NET WEIGHT
    124.85 lbs
    GROSS DEPTH
    28.74 in
    GROSS HEIGHT
    33.86 in
    GROSS WIDTH
    28.74 in
    GROSS WEIGHT
    145.53 lbs


    Blower Specifications:

    BRAND MRCOOL
    MODEL GCSBLM014
    EER
    Up to 71
    CFM 1400
    VOLTAGE 208V / 230V
    PHASE 1
    CYCLE 60Hz
    COLOR Gray
    COLOR FAMILY
    Gray
    FULL LOAD
    6 A
    LIQUID LINE SIZE
    3/8
    SUCTION LINE SIZE
    3/4
    BLOWER MOTOR TYPE
    DC
    BLOWER MOTOR HP
    1
    UL LISTED
    Yes
    ENERGY STAR CERTIFIED
    Yes
    AHRI CERTIFIED
    Yes
    BASE PARTS WARRANTY
    10 years
    BASE LABOR WARRANTY
    5 Year Limited
    HAS BATTERIES
    No
    CONTAINS ELECTRONICS
    Yes
    CONTAINS CHEMICALS
    No
    CONTAINS AEROSOL
    No
    CONTAINS COMPRESSED GAS
    No
    PROPOSITION 65 WARNING
    No
    NET DEPTH
    22.64 in
    NET HEIGHT
    19.57 in
    NET WIDTH
    25.00 in
    NET WEIGHT
    79.38 lbs
    GROSS DEPTH
    28.74 in
    GROSS HEIGHT
    22.24 in
    GROSS WIDTH
    28.74 in
    GROSS WEIGHT
    89.30 lbs


    Lineset Specifications:

    BRAND MRCOOL
    MODEL GCNV-VU00-3834
    REFRIGERANT TYPE
    R410a
    LIQUID LINE SIZE
    3/8
    SUCTION LINE SIZE
    3/4
    HAS BATTERIES
    No
    CONTAINS ELECTRONICS
    No
    CONTAINS CHEMICALS
    Yes
    CONTAINS AEROSOL
    Yes
    CONTAINS COMPRESSED GAS
    Yes
    PROPOSITION 65 WARNING
    Yes
    NET DEPTH
    39.2 in
    NET WIDTH
    12.55 in
    NET WEIGHT
    5.81 lbs
    GROSS DEPTH
    45.28 in
    GROSS HEIGHT
    3.9 in
    GROSS WIDTH
    12.6 in
    GROSS WEIGHT
    8.68 lbs



    Product Information and Guides:

      Beginner’s Guide to Choosing the Right Size BTU HVAC System

      If you’re new to HVAC (Heating, Ventilation, and Air Conditioning) systems, selecting the right size BTU (British Thermal Unit) system can seem daunting. This guide will break down the process into simple steps.

      1. What is BTU?

      • Definition: BTU measures the amount of energy needed to heat or cool a space. More BTUs mean more heating or cooling power.

      2. Why Size Matters

      • An undersized system will struggle to heat or cool your home, leading to discomfort.
      • An oversized system will cycle on and off too frequently, wasting energy and causing wear and tear.

      3. Measure Your Space

      • Find Your Square Footage:
        • Measure the length and width of each room.
        • Multiply the length by the width for each room, then add them up for the total square footage.
      • Example:
        • Living Room: 15 ft x 20 ft = 300 sq. ft.
        • Bedroom: 10 ft x 12 ft = 120 sq. ft.
        • Total = 300 + 120 = 420 sq. ft.

      4. General BTU Guidelines

      • A rough estimate is 20 BTUs per square foot.
      • Example: For 420 sq. ft.: 420 sq. ft. × 20 BTUs/sq. ft. = 8,400 BTUs 

      5. Adjusting BTU Calculations Based on Specific Factors

      When determining the right BTU size for your HVAC system, it's important to consider various factors that can affect your heating and cooling needs. Here’s a more detailed breakdown:

      - Ceiling Height

      • Standard Ceiling (8 feet): The basic BTU calculation (20 BTUs per square foot) works well.
      • Higher Ceilings: For ceilings taller than 8 feet, you’ll need to increase the BTU calculation. A common rule of thumb is to add about 10% for each additional foot of height.
        • Example: If you have a 10-foot ceiling in a 400 sq. ft. room:
          • Base BTUs: 400×20=8,000400 \times 20 = 8,000
          • Increase for height: 8,000×10%=8008,000 \times 10\% = 800
          • Total BTUs Needed: 8,8008,800

      - Insulation Quality

      • Well-Insulated Homes: If your home has good insulation, you can stick with the basic BTU calculation.
      • Average Insulation: If your home has average insulation, consider adding 10% to your BTU needs.
      • Poor Insulation: For homes with poor insulation, you may need to add 20% or more. Check for drafts, gaps, or insufficient insulation in walls and attics.
        • Example: If your calculated BTUs are 10,000 and you have poor insulation:
          • Increase by 20%: 10,000×20%=2,00010,000 \times 20\% = 2,000
          • Total BTUs Needed: 12,00012,000

      - Windows

      • Standard Windows: If you have standard double-pane windows, the basic BTU estimate should suffice.
      • Large or Single-Pane Windows: If you have large windows or single-pane windows (which are less efficient), add extra BTUs:
        • For each large window, add 500-1,000 BTUs.
        • For single-pane windows, consider adding 10-20% to your BTU needs.
        • Example: If your home requires 10,000 BTUs and you have two large windows:
          • Add 1,000 BTUs per window: 2×1,000=2,0002 \times 1,000 = 2,000
          • Total BTUs Needed: 12,00012,000

      - Climate Zone

      • Hot Climates: If you live in a region with extreme heat, consider increasing your BTUs by 10-20%.
      • Cold Climates: In very cold areas, you might also need to add 10-20% for heating.
      • Mild Climates: For areas with mild weather, the basic calculation should suffice.
        • Example: If your calculated BTUs are 10,000 and you live in a hot climate:
          • Increase by 15%: 10,000×15%=1,50010,000 \times 15\% = 1,500
          • Total BTUs Needed: 11,50011,500

      - Occupancy

      • General Rule: Each additional person beyond the first two generates about 600 BTUs of heat.
      • Frequent Guests or Large Families: If you regularly have guests or a large family, factor in the additional heat.
        • Example: If your home is sized for 10,000 BTUs and you expect 4 additional occupants:
          • Add 3×600=1,8003 \times 600 = 1,800 BTUs.
          • Total BTUs Needed: 11,80011,800

      6. Consult Professionals

      • It’s a good idea to consult an HVAC professional for an accurate assessment. They can perform a detailed analysis (often called a Manual J calculation) to determine the exact BTUs needed based on your home’s specifics.

        We've also left a chart below to help you determine the right size BTU for your home or business using the above guide.

         

        Square Footage BTU Capacity
        How many BTUs for 100 square feet? 2,000 BTU
        How many BTUs for 200 square feet? 4,000 BTU
        How many BTUs for 300 square feet? 6,000 BTU
        How many BTUs for 400 square feet? 8,000 BTU
        How many BTUs for 500 square feet? 10,000 BTU
        How many BTUs for 600 square feet? 12,000 BTU
        How many BTUs for 700 square feet? 14,000 BTU
        How many BTUs for 800 square feet? 16,000 BTU
        How many BTUs for 900 square feet? 18,000 BTU
        How many BTUs for 1000 square feet? 20,000 BTU
        How many BTUs for 1100 square feet? 22,000 BTU
        How many BTUs for 1200 square feet? 24,000 BTU
        How many BTUs for 1300 square feet? 26,000 BTU
        How many BTUs for 1400 square feet? 28,000 BTU
        How many BTUs for 1500 square feet? 30,000 BTU
        How many BTUs for 1600 square feet? 32,000 BTU
        How many BTUs for 1700 square feet? 34,000 BTU
        How many BTUs for 1800 square feet? 36,000 BTU
        How many BTUs for 1900 square feet? 38,000 BTU
        How many BTUs for 2000 square feet? 40,000 BTU
        How many BTUs for 2500 square feet? 50,000 BTU
        How many BTUs for 3000 square feet? 60,000 BTU

        Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

        Domestic Shipping Policy

        Shipment processing time

        All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

        If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

        Shipping rates & delivery estimates

        We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

        Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
        United States Free Shipping
        2 - 3 business days 3 - 7 days Free


        Delivery delays can occasionally occur.

        Shipment confirmation & Order tracking

        You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

        Customs, Duties and Taxes

        Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

        Damages & Missing Items

        Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


        Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

        Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

        Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

        Pre-Orders, Backorders, and Out-of-Stock Items:

        Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

        Returns

        We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

        To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

        All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

        To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

        You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

        Refunds

        We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

        Cancellations

        All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

        If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

        Damages and issues

        Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

        Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

        Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

        Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

        Exchanges

        The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

        Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

        Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

        If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

        Our Price Match Policy has some limitations:

        • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
        • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
        • The item will need to be in stock from the competitors site that you’re submitting the information from.
        • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
        • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
        • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
        • The price match will include the product listing price, but will exclude any sales tax.

        Can I add a discount code to my order post-purchase?

        Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.

        Can I add items to my order?

        Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.

        Can I change or modify my order?

        Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.

        Can I place my order to be delivered outside the United States?

        At this time we do not ship internationally, but please contact us we may be able to accommodate you.

        How can I remove items from my order?

        If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.

        If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.

        Do all the products you carry come with a warranty?

        Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.

        Do you have a storefront?

        At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.

        How do I check the status of my order?

        After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at  info@minisplitsystemsdirect.com or message us by live chat.

        How long is shipping and delivery?

        All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.

        If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

        Who do you ship with?

        We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.

        How long will it take to receive my refund?

        Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

        What is your return policy?

        We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

        To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

        All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

        To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.

        What forms of payment do you accept?

        We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.

        What should I do if my order is damaged or I'm missing items?

        Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.

        What should I do if my order was marked as delivered but I haven't received it?

        Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.

        I’m having trouble tracking my order. What should I do?

        If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.

        Description

        FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

        • Free Shipping ($100 Value)
        • Expedited Processing ($50 Value)
        • Website Discount of $296.10 off the current discounted price (Use Code: FLASH5) ($296.10 Value)
        • Free 5-year Labor Warranty ($500 Value)
        • Free 10-year Parts Warranty Warranty ($1000 Value)
        • Free Lifetime Technical Support ($500 Value)
        • Free MRCOOL 2-20 GPM Flow Meter ($132.99 Value)

        TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

        Total Extra Savings With Us Today = $2,579.09

        MRCOOL® GeoCool Inverter Series 5 Ton 71 EER2 Geothermal Heat Pump Vertical Package Unit - Upflow w/ Bottom Return

        It's time to bid farewell to your outdated HVAC system and embrace an environmentally friendly alternative that harnesses the natural resources around your home, offering substantial long-term savings. The moment for change has arrived, and the 5 Ton 71 EER2 DIY GeoCool Geothermal Heat Pump Vertical Package Unit - Upflow with Bottom Return is ready to take the reins. By tapping into the earth's natural ambient temperature, this GeoCool Geothermal Heat Pump efficiently warms and cools your home's air, using only a fraction of the energy needed by conventional heat pumps. This 5 Ton GeoCool unit can operate seamlessly for over five decades with minimal maintenance, effortlessly regulating the climate of your 2500 to 3000 square foot home while reducing your electric bills by 30% to 70%.

        The 5 Ton 71 EER2 DIY GeoCool Geothermal Heat Pump Vertical Package Unit - Upflow with Bottom Return not only elevates functionality but also prioritizes energy efficiency. It combats greenhouse gas emissions, equivalent to planting around 750 trees. This GeoCool Geothermal Heat Pump offers two distinct setup options: an open-loop or a closed-loop system. Homes near a reliable water source, such as a pond, well, or lake, can opt for an open-loop system. The open-loop system provides significant cost savings in terms of installation and maintenance but may be susceptible to external contamination. Conversely, the closed-loop system is designed for those without easy access to a substantial water source. It extracts air from your home and circulates it through tubes in the ground filled with propylene glycol before returning it inside with significantly less effort than standard heat pump systems. While the installation cost may be slightly higher, and maintenance may require more attention compared to the open-loop alternative, these systems generally demand minimal maintenance.

        The components designed for this 5 Ton 71 EER2 DIY GeoCool Geothermal Heat Pump Vertical Package Unit - Upflow with Bottom Return are engineered to allow for flexible configurations to meet your specific needs. Equipped with independent modules including a Blower Module, A-Coil Module, Compressor, and Pre-Charged Line Set, this GeoCool Heat Pump offers the perfect solution for your home's heating and cooling requirements. Don't hold onto your outdated system and high energy bills any longer. Upgrade to this GeoCool Geothermal system today and start enjoying long-term savings for decades to come.

        5 Ton 71 EER2 GeoCool Geothermal Heat Pump Condenser - GCSHPM060IN

        Prepare to enjoy impressive performance and exceptional energy efficiency with the MRCOOL® Geocool® Geothermal Split System Compressor. With an all DC inverter system and a high precision electronic expansion valve, you can expect a much quieter, stable, and energy-saving experience with more accurate temperature control than with standard heating and cooling systems. The open loop water-to-air system’s superb energy efficiency boasts up to 71 EER, significantly lowering utility costs. Installation is easy with the compatible MRCOOL® Geocool® No-Vac® Line Set. The system features multiple flexible installation options including vertical, horizontal, and split configurations. This makes this system an excellent solution if your home has space constraints or requires modification to a different air outlet method. The compressor features multiple protections against potential damage along with a reliable and durable build and finish. The co-axial copper-nickel heat exchanger makes the system suitable for salt solution and lower water quality, and improves corrosion resistance and unit reliability. With a cooling noise level as low as 58dBA and heating noise level as low as 60dBa, you’re able to enjoy superior comfort without any distraction. For peace of mind, this MRCOOL® Geocool® Geothermal Split System Compressor offers a 10-year parts warranty as well as a 5-year limited labor warranty.

        • Up to 71 EER
        • 5 Year Labor Warranty
        • 10 Year Parts Warranty
        • DC Inverter technology
        • DIY Installation
        • Min Flow Rate (GPM): 5.3
        • Max Flow Rate (GPM): 19.8

          5 Ton GeoCool Geothermal Evaporator Coil - GCSCAM060GN

          For supremely high efficiency and energy savings, the MRCOOL® Geocool® Geothermal Split System A-Coil module is an excellent choice for reliable heating and cooling with lower utility costs. Expect easier installation thanks to the compatible MRCOOL® Geocool® No-Vac® Line Set, and more accurate temperature control with the high precision electronic expansion valve. The system boasts an impressive EER of up to 71 and is reliably built to last with a durable finish. When combined with the MRCOOL® Geocool® Geothermal Split System compressor, blower, and optional return air box, the complete system offers flexible installation options including vertical, horizontal, and split configurations. This is an attractive feature for homes with space constraints and alternative air outlet methods and situations. For additional peace of mind, the MRCOOL® Geocool® Geothermal Split System A-Coil module offers a 5-year limited labor warranty as well as a 10-year parts warranty.

          5 Ton GeoCool Geothermal Modular Blower - GCSBLM014

          The MRCOOL® Geocool® Geothermal Split System Blower module is part of the exceptionally efficient geothermal heating and cooling system. When combined with the other powerfully performing Geocool® modules, you’ll experience impressive comfort with an EER up to 71. The blower aids in the system’s flexible installation options for areas with spacial constraints, including vertical, horizontal, and split configurations, making it possible to adapt to differing air outlet methods and situations. Not to mention, its durable build and finish aid in the unit’s reliability to last for years to come. Not only is installation easy with a drastic reduction in utility costs, the blower offers more comfort with lower noise emittance. With a cooling noise as low as 58dBA and heating as low as 60dBA, you’ll experience your most comfortable environment without any loud interruptions. You can rest easy knowing the MRCOOL® Geocool® Geothermal Split System Blower module is protected by a 5 year limited labor warranty and a 10 year parts warranty.

          GeoCool® No-Vac Pre-Charged Line Set - GCNV-VU00-3834

          The pre-charged, GeoCool® No-Vac Line Sets, designed specifically for the Vertical Upflow configuration with or without Return Air Box and the Vertical Downflow configuration, allow for easy and fast installation.

          Condenser Specifications:

          BRAND MRCOOL
          MODEL GCSHPM060IN
          EER Up to 71
          COOLING CAPACITY
          Up to 62000 BTU
          HEATING CAPACITY
          Up to 55600 BTU
          VOLTAGE 208V / 230V
          PHASE 1
          CYCLE 60Hz
          MAX FUSE BREAKER
          35 A
          MIN CIRCUIT AMPACITY
          26 A
          COLOR Gray
          COLOR FAMILY
          Gray
          RATED LOAD
          9.3 A
          REFRIGERANT TYPE
          R410a
          INVERTER DC
          LIQUID LINE SIZE
          3/8
          SUCTION LINE SIZE
          3/4
          COMPRESSOR MOTOR TYPE
          Rotary Inverter
          OVERLOAD PROTECTION
          Yes
          UL LISTED
          Yes
          ENERGY STAR CERTIFIED
          Yes
          AHRI CERTIFIED
          Yes
          BASE PARTS WARRANTY
          10 years
          BASE LABOR WARRANTY
          5 Year Limited
          HAS BATTERIES
          No
          CONTAINS ELECTRONICS
          Yes
          CONTAINS CHEMICALS
          Yes
          CONTAINS AEROSOL
          Yes
          CONTAINS COMPRESSED GAS
          Yes
          PROPOSITION 65 WARNING
          Yes
          NET DEPTH
          22.44 in
          NET HEIGHT
          25.12 in
          NET WIDTH
          24.80 in
          NET WEIGHT
          231.53 lbs
          GROSS DEPTH
          27.56 in
          GROSS HEIGHT
          30.71 in
          GROSS WIDTH
          28.54 in
          GROSS WEIGHT
          253.58 lbs


          Coil Specifications:

          BRAND MRCOOL
          MODEL GCSCAM060GN
          EER Up to 71
          VOLTAGE
          208V / 230V
          PHASE 1
          CYCLE 60Hz
          MAX FUSE BREAKER
          6 A
          MIN CIRCUIT AMPACITY
          5 A
          COLOR Gray
          COLOR FAMILY
          Gray
          REFRIGERANT TYPE
          R410a
          REFRIGERANT VOLUME
          35.27 oz
          LIQUID LINE SIZE
          3/8
          SUCTION LINE SIZE
          3/4
          UL LISTED
          Yes
          ENERGY STAR CERTIFIED
          Yes
          AHRI CERTIFIED
          Yes
          BASE PARTS WARRANTY
          10 years
          BASE LABOR WARRANTY
          5 Year Limited
          HAS BATTERIES
          No
          CONTAINS ELECTRONICS
          Yes
          CONTAINS CHEMICALS
          Yes
          CONTAINS AEROSOL
          Yes
          CONTAINS COMPRESSED GAS
          Yes
          PROPOSITION 65 WARNING
          Yes
          NET DEPTH
          22.44 in
          NET HEIGHT
          31.30 in
          NET WIDTH
          24.80 in
          NET WEIGHT
          124.85 lbs
          GROSS DEPTH
          28.74 in
          GROSS HEIGHT
          33.86 in
          GROSS WIDTH
          28.74 in
          GROSS WEIGHT
          145.53 lbs


          Blower Specifications:

          BRAND MRCOOL
          MODEL GCSBLM014
          EER
          Up to 71
          CFM 1400
          VOLTAGE 208V / 230V
          PHASE 1
          CYCLE 60Hz
          COLOR Gray
          COLOR FAMILY
          Gray
          FULL LOAD
          6 A
          LIQUID LINE SIZE
          3/8
          SUCTION LINE SIZE
          3/4
          BLOWER MOTOR TYPE
          DC
          BLOWER MOTOR HP
          1
          UL LISTED
          Yes
          ENERGY STAR CERTIFIED
          Yes
          AHRI CERTIFIED
          Yes
          BASE PARTS WARRANTY
          10 years
          BASE LABOR WARRANTY
          5 Year Limited
          HAS BATTERIES
          No
          CONTAINS ELECTRONICS
          Yes
          CONTAINS CHEMICALS
          No
          CONTAINS AEROSOL
          No
          CONTAINS COMPRESSED GAS
          No
          PROPOSITION 65 WARNING
          No
          NET DEPTH
          22.64 in
          NET HEIGHT
          19.57 in
          NET WIDTH
          25.00 in
          NET WEIGHT
          79.38 lbs
          GROSS DEPTH
          28.74 in
          GROSS HEIGHT
          22.24 in
          GROSS WIDTH
          28.74 in
          GROSS WEIGHT
          89.30 lbs


          Lineset Specifications:

          BRAND MRCOOL
          MODEL GCNV-VU00-3834
          REFRIGERANT TYPE
          R410a
          LIQUID LINE SIZE
          3/8
          SUCTION LINE SIZE
          3/4
          HAS BATTERIES
          No
          CONTAINS ELECTRONICS
          No
          CONTAINS CHEMICALS
          Yes
          CONTAINS AEROSOL
          Yes
          CONTAINS COMPRESSED GAS
          Yes
          PROPOSITION 65 WARNING
          Yes
          NET DEPTH
          39.2 in
          NET WIDTH
          12.55 in
          NET WEIGHT
          5.81 lbs
          GROSS DEPTH
          45.28 in
          GROSS HEIGHT
          3.9 in
          GROSS WIDTH
          12.6 in
          GROSS WEIGHT
          8.68 lbs



          Product Information and Guides:

            Size your System

            Beginner’s Guide to Choosing the Right Size BTU HVAC System

            If you’re new to HVAC (Heating, Ventilation, and Air Conditioning) systems, selecting the right size BTU (British Thermal Unit) system can seem daunting. This guide will break down the process into simple steps.

            1. What is BTU?

            • Definition: BTU measures the amount of energy needed to heat or cool a space. More BTUs mean more heating or cooling power.

            2. Why Size Matters

            • An undersized system will struggle to heat or cool your home, leading to discomfort.
            • An oversized system will cycle on and off too frequently, wasting energy and causing wear and tear.

            3. Measure Your Space

            • Find Your Square Footage:
              • Measure the length and width of each room.
              • Multiply the length by the width for each room, then add them up for the total square footage.
            • Example:
              • Living Room: 15 ft x 20 ft = 300 sq. ft.
              • Bedroom: 10 ft x 12 ft = 120 sq. ft.
              • Total = 300 + 120 = 420 sq. ft.

            4. General BTU Guidelines

            • A rough estimate is 20 BTUs per square foot.
            • Example: For 420 sq. ft.: 420 sq. ft. × 20 BTUs/sq. ft. = 8,400 BTUs 

            5. Adjusting BTU Calculations Based on Specific Factors

            When determining the right BTU size for your HVAC system, it's important to consider various factors that can affect your heating and cooling needs. Here’s a more detailed breakdown:

            - Ceiling Height

            • Standard Ceiling (8 feet): The basic BTU calculation (20 BTUs per square foot) works well.
            • Higher Ceilings: For ceilings taller than 8 feet, you’ll need to increase the BTU calculation. A common rule of thumb is to add about 10% for each additional foot of height.
              • Example: If you have a 10-foot ceiling in a 400 sq. ft. room:
                • Base BTUs: 400×20=8,000400 \times 20 = 8,000
                • Increase for height: 8,000×10%=8008,000 \times 10\% = 800
                • Total BTUs Needed: 8,8008,800

            - Insulation Quality

            • Well-Insulated Homes: If your home has good insulation, you can stick with the basic BTU calculation.
            • Average Insulation: If your home has average insulation, consider adding 10% to your BTU needs.
            • Poor Insulation: For homes with poor insulation, you may need to add 20% or more. Check for drafts, gaps, or insufficient insulation in walls and attics.
              • Example: If your calculated BTUs are 10,000 and you have poor insulation:
                • Increase by 20%: 10,000×20%=2,00010,000 \times 20\% = 2,000
                • Total BTUs Needed: 12,00012,000

            - Windows

            • Standard Windows: If you have standard double-pane windows, the basic BTU estimate should suffice.
            • Large or Single-Pane Windows: If you have large windows or single-pane windows (which are less efficient), add extra BTUs:
              • For each large window, add 500-1,000 BTUs.
              • For single-pane windows, consider adding 10-20% to your BTU needs.
              • Example: If your home requires 10,000 BTUs and you have two large windows:
                • Add 1,000 BTUs per window: 2×1,000=2,0002 \times 1,000 = 2,000
                • Total BTUs Needed: 12,00012,000

            - Climate Zone

            • Hot Climates: If you live in a region with extreme heat, consider increasing your BTUs by 10-20%.
            • Cold Climates: In very cold areas, you might also need to add 10-20% for heating.
            • Mild Climates: For areas with mild weather, the basic calculation should suffice.
              • Example: If your calculated BTUs are 10,000 and you live in a hot climate:
                • Increase by 15%: 10,000×15%=1,50010,000 \times 15\% = 1,500
                • Total BTUs Needed: 11,50011,500

            - Occupancy

            • General Rule: Each additional person beyond the first two generates about 600 BTUs of heat.
            • Frequent Guests or Large Families: If you regularly have guests or a large family, factor in the additional heat.
              • Example: If your home is sized for 10,000 BTUs and you expect 4 additional occupants:
                • Add 3×600=1,8003 \times 600 = 1,800 BTUs.
                • Total BTUs Needed: 11,80011,800

            6. Consult Professionals

            • It’s a good idea to consult an HVAC professional for an accurate assessment. They can perform a detailed analysis (often called a Manual J calculation) to determine the exact BTUs needed based on your home’s specifics.

              We've also left a chart below to help you determine the right size BTU for your home or business using the above guide.

               

              Square Footage BTU Capacity
              How many BTUs for 100 square feet? 2,000 BTU
              How many BTUs for 200 square feet? 4,000 BTU
              How many BTUs for 300 square feet? 6,000 BTU
              How many BTUs for 400 square feet? 8,000 BTU
              How many BTUs for 500 square feet? 10,000 BTU
              How many BTUs for 600 square feet? 12,000 BTU
              How many BTUs for 700 square feet? 14,000 BTU
              How many BTUs for 800 square feet? 16,000 BTU
              How many BTUs for 900 square feet? 18,000 BTU
              How many BTUs for 1000 square feet? 20,000 BTU
              How many BTUs for 1100 square feet? 22,000 BTU
              How many BTUs for 1200 square feet? 24,000 BTU
              How many BTUs for 1300 square feet? 26,000 BTU
              How many BTUs for 1400 square feet? 28,000 BTU
              How many BTUs for 1500 square feet? 30,000 BTU
              How many BTUs for 1600 square feet? 32,000 BTU
              How many BTUs for 1700 square feet? 34,000 BTU
              How many BTUs for 1800 square feet? 36,000 BTU
              How many BTUs for 1900 square feet? 38,000 BTU
              How many BTUs for 2000 square feet? 40,000 BTU
              How many BTUs for 2500 square feet? 50,000 BTU
              How many BTUs for 3000 square feet? 60,000 BTU

              Shipping Policy

              Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

              Domestic Shipping Policy

              Shipment processing time

              All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

              If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

              Shipping rates & delivery estimates

              We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

              Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
              United States Free Shipping
              2 - 3 business days 3 - 7 days Free


              Delivery delays can occasionally occur.

              Shipment confirmation & Order tracking

              You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

              Customs, Duties and Taxes

              Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

              Damages & Missing Items

              Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


              Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

              Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

              Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

              Pre-Orders, Backorders, and Out-of-Stock Items:

              Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

              Return and Refund Policy

              Returns

              We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

              To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

              All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

              To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

              You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

              Refunds

              We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

              Cancellations

              All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

              If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

              Damages and issues

              Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

              Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

              Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

              Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

              Exchanges

              The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

              Price Match Policy

              Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

              Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

              If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

              Our Price Match Policy has some limitations:

              • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
              • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
              • The item will need to be in stock from the competitors site that you’re submitting the information from.
              • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
              • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
              • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
              • The price match will include the product listing price, but will exclude any sales tax.

              FAQ

              Can I add a discount code to my order post-purchase?

              Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.

              Can I add items to my order?

              Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.

              Can I change or modify my order?

              Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.

              Can I place my order to be delivered outside the United States?

              At this time we do not ship internationally, but please contact us we may be able to accommodate you.

              How can I remove items from my order?

              If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.

              If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.

              Do all the products you carry come with a warranty?

              Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.

              Do you have a storefront?

              At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.

              How do I check the status of my order?

              After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at  info@minisplitsystemsdirect.com or message us by live chat.

              How long is shipping and delivery?

              All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.

              If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

              Who do you ship with?

              We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.

              How long will it take to receive my refund?

              Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

              What is your return policy?

              We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

              To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

              All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

              To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.

              What forms of payment do you accept?

              We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.

              What should I do if my order is damaged or I'm missing items?

              Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.

              What should I do if my order was marked as delivered but I haven't received it?

              Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.

              I’m having trouble tracking my order. What should I do?

              If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.

              Customer Reviews

              Based on 11 reviews
              100%
              (11)
              0%
              (0)
              0%
              (0)
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              0%
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              D
              Dan Southby
              Excellent Customer Service

              I'm an HVAC contractor and we deal with a lot of Geothermal on a daily basis, We've put in quite a few of the Mrcool GeoCool systems in our clients home. These are great systems and from the feedback we get the savings are no joke, open loop, or closed loop. Mini Split Systems DIrect has excellent customer service and goes the extra mile to accommodate us and our client's specific needs. If we need something we come here first. You have our business for life!

              B
              Backwater HVAC, LLC
              A+++ Company

              Great company to work with - would definitely recommend them to others.

              M
              Michael
              good company

              Ordered two Ac condensers from them in the past and order processed quickly. We purchased the Mrcool Geocool inverter for our home in the Mountains of NJ. Had a problem with delivery with the delivery but Mini Split Systems Direct called up UPS and quickly fixed the problem.

              I
              Ian Gaspar
              $aving money every day with the Geothermal Package Unit!!

              Mini Split Systems Direct is such a friendly and helpful company. So easy to talk with and knowledgeable. They didn't make me feel like any of my questions were dumb! One thing a lot of companies are lacking is the contact with customers. Mini Split Systems DIrect is consistent with follow-up! I sure would recommend this company without hesitation. And coming from me that is big, I don't recommend many.

              C
              Chase M
              Awesome support! System is saving me money

              Our Climatemaster red-tagged for the fourth time so we decided to go with a new system for our home and chose to go with MRCOOL 5 Ton 71 EER2 GeoCool. My bill is half what it used to be!! It works great. I had a wiring question, and Devon in the tech dep help me figure that out in no time!

              Customer Reviews

              Based on 11 reviews
              100%
              (11)
              0%
              (0)
              0%
              (0)
              0%
              (0)
              0%
              (0)
              D
              Dan Southby
              Excellent Customer Service

              I'm an HVAC contractor and we deal with a lot of Geothermal on a daily basis, We've put in quite a few of the Mrcool GeoCool systems in our clients home. These are great systems and from the feedback we get the savings are no joke, open loop, or closed loop. Mini Split Systems DIrect has excellent customer service and goes the extra mile to accommodate us and our client's specific needs. If we need something we come here first. You have our business for life!

              B
              Backwater HVAC, LLC
              A+++ Company

              Great company to work with - would definitely recommend them to others.

              M
              Michael
              good company

              Ordered two Ac condensers from them in the past and order processed quickly. We purchased the Mrcool Geocool inverter for our home in the Mountains of NJ. Had a problem with delivery with the delivery but Mini Split Systems Direct called up UPS and quickly fixed the problem.

              I
              Ian Gaspar
              $aving money every day with the Geothermal Package Unit!!

              Mini Split Systems Direct is such a friendly and helpful company. So easy to talk with and knowledgeable. They didn't make me feel like any of my questions were dumb! One thing a lot of companies are lacking is the contact with customers. Mini Split Systems DIrect is consistent with follow-up! I sure would recommend this company without hesitation. And coming from me that is big, I don't recommend many.

              C
              Chase M
              Awesome support! System is saving me money

              Our Climatemaster red-tagged for the fourth time so we decided to go with a new system for our home and chose to go with MRCOOL 5 Ton 71 EER2 GeoCool. My bill is half what it used to be!! It works great. I had a wiring question, and Devon in the tech dep help me figure that out in no time!

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