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MRCOOL® Universal 2 to 3 Ton 20 SEER Central Heat Pump Split System Upflow/Horizontal - MDU18024036

SKU: MDU18024036
Your Price:
$3,555.00 $4,799.25
You Save: $1,244.25 26%
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  • EASY RETURNS: 30 Days Money Back Guaranteed
  • FREE SHIPPING: Ships in 2 - 3 Business Days
  • FAST DELIVERY: Arrives in 3 - 7 Days
  • HASSLE FREE DELIVERY: Free Liftgate Delivery + Freight Insurance
  • NEED HELP?: Call 1-800-315-4345
  • AUTHORIZED DEALER: Best Products and Equipment from a Reliable and Knowledgeable Source

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FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

  • Free Shipping ($100 Value)
  • Free Liftgate Delivery + Freight Insurance ($150 Value)
  • Expedited Processing ($50 Value)
  • Website Discount of $177.75 off the current discounted price (Use Code: FLASH5) ($177.75 Value)
  • Free 10-Year Parts Warranty ($1000 Value)
  • Free 10-Year Compressor Warranty ($1000 Value)
  • Free Lifetime Technical Support ($500 Value)
  • Free Condenser Wall Mounting Brackets ($119.99 Value)

TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

Total Extra Savings With Us Today = $3,097.74

MRCOOL® Universal 2 to 3 Ton 20 SEER Central Heat Pump Split System Upflow/Horizontal - MDU18024036

Elevate your comfort and efficiency with the 2 to 3 Ton 20 SEER MrCool Universal Central Heat Pump Split System – your all-season solution for unparalleled heating and cooling performance. This innovative system utilizes cutting-edge technology, featuring a DC inverter compressor that adapts to your dynamic heating and cooling needs. Experience the perfect balance of warmth in winter, refreshing coolness in summer, and exceptional energy efficiency throughout the year.

Unlike conventional heat pump split systems, the MrCool Universal stands out with its ability to finely modulate performance based on demand fluctuations. The DC inverter compressor allows the system to seamlessly adjust capacity up or down, ensuring optimal efficiency in any weather condition. This intelligent design not only saves you valuable time and money but also provides long-term peace of mind.

Exceptional in its class, the MrCool Universal Heat Pump defies extreme temperatures, continuing to heat even in chilling conditions as low as -22 degrees. The heart of its extraordinary capabilities lies in the sophisticated DC inverter compressor and intelligent internal control system. Operating at reduced capacity for extended periods translates to significant cost savings, while the system's ability to scale up performance in response to outdoor temperature changes adds unparalleled versatility. Achieve 100% cooling capacity at scorching temperatures up to 110 degrees Fahrenheit, 100% heating performance at a frigid minus 5 degrees, and sustained heating down to an impressive minus 22.

Performance excellence is not the only hallmark of the 2 to 3 Ton 20 SEER MrCool Universal Central Heat Pump Split System. The condenser boasts an array of features, including an auto-reset internal overload protector, direct drive fan motor, inner groove copper tube-aluminum fin, gold fin corrosion protection, automatic defrost, and an electronic expansion valve. With a compact footprint and a shallow profile, the condenser is designed for efficiency without compromising space.

The air handler complements the condenser with features such as an electric box assembly, fan motor, secondary drain pan, primary drain pan, and the flexibility to accommodate an auxiliary heat kit.

Discover the convenience of the MrCool No-Vac Quick Connect Line Set, a game-changer in installation efficiency. This kink-resistant line set comes precharged with R410a refrigerant and employs Quick Connect fittings, eliminating the need for specialized tools. Installing the Universal Split System with the No-Vac Quick Connect Line Set is a breeze – no cutting, no brazing, no vacuuming, and no charging. What used to take hours can now be completed in minutes.

Invest in your comfort with confidence, as the 2 to 3 Ton 20 SEER MrCool Universal Central Heat Pump Split System is backed by a robust manufacturer's warranty. Homeowners who register their Universal within 60 days of installation enjoy a 10-Year Limited Parts Warranty. And when you choose Mini Split Systems Direct, you benefit from our knowledgeable tech support, ensuring a smooth experience from purchase to installation and beyond. Upgrade your comfort – order the MrCool Universal now!

2 to 3 Ton 20 SEER MrCool Universal Central Heat Pump Condenser - MDUO18024036

  • 2 Ton Mode: 20 SEER, 3 Ton Mode: 18 SEER
  • Coverage Area Up to 1,500 square feet
  • Ultra Wide Operating Temperature Range
  • Gas Furnace Not Required
  • Slim design allows more storage for warehouse inventory
  • Compatible with any third party air handler and thermostat including WiFi/Nest
  • Ideal for zero lot line homes, strict sound restriction, conventional installations, and unit replacements
  • Rapid cooling and heating
  • Internal Fan Blade Creates Low Noise
  • Maximum savings while running
  • Factory Charged R410A
  • ETL and AHRI certified

2 to 3 Ton MrCool Universal Air Handler - MDUI18024036

  • 2 Ton Mode: 20 SEER, 3 Ton Mode: 18 SEER
  • Ultra Wide Operating Temperature Range
  • Quick Connect, Flared, & Sweat fittings allow for universal installation
  • Multi-positional installation (compatible with upflow and horizontal applications)
  • Gold Fin® condenser: corrosion resistant - live on the coast? Don't worry, our condenser is built to resist long term corrosion
  • Accommodates up to a 10kW Backup Heat Strip
  • Factory Charged R410
  • ETL and AHRI certified

    Bundled System Specifications:

    Brand MRCOOL
    Model MDU18024036
    UPC 810035931107
    AHRI Number 210410117
    Bundle Avg Coverage Area 1,250 - 1,700 Sq Ft
    Bundle Cooling and Heating Capacity 2 Ton, 2.5 Ton, 3 Ton
    Bundle Cooling and Heating Efficiency 19 SEER and Above
    EER 12.5 (2 Ton), 11 (3 Ton)
    Heat Pump Efficiency (HSPF) 10.5
    Series Universal
    Region Compatibility Nationwide
    California Residents Prop 65 WARNING

     

    Condenser Specifications:

    Model MDUO18024036
    UPC 810512032921
    Avg Coverage Area 1,000 - 1,700 Sq Ft
    Compressor Inverter
    Cooling Capacity 1.5 Ton, 2 Ton, 2.5 Ton, 3 Ton
    CFM 3000 in 2 Ton Mode, 3470 in 3 Ton Mode
    Min Ambient Cool (F) 5 ~ 129.2
    Min Ambient Heat (F) -22 ~ 75.2
    Electrical Phase 1-Phase
    Cycle 60
    Heat Pump Efficiency (HSPF) 10.5
    Line Set Connection Type Quick Connect, Flared, or Sweat
    Max Line Set Length (FT) 164 / 5
    Liquid Line Size 3/8 inch
    Max Fuse Breaker (A) 35
    Min Circut Ampacity (A) 24
    Primary Cooling Capacity 24,000 - 36,000 BTU
    Primary Heating Capacity 24,000 - 36,000 BTU
    Product Height (in) 32.3
    Product Length (in) 18
    Product Width (in) 37
    Product Weight (lbs) 240.3
    Refrigerant R-410a
    Refrigerant Volume 148.8 oz
    Cooling Efficiency 19 SEER and Above
    Series Universal
    Suction Line Size 3/4 inch
    System Application Type Central Split Systems
    Voltage 208-230
    Decibel Rating
    55 dBA
    Metering Device EEV
    UL Recognized
    No
    UL Listed
    No
    ETL Listed
    Yes
    ETL Certified
    Yes
    LEED Certified
    No
    Energy Star Compliant Yes
    Energy Star Certified
    Yes
    AHRI Certified
    Yes
    Registered Warranty
    10-Year Registered Limited Warranty
    Base Warranty
    5-Year Limited Parts Warranty
    Base Parts Warranty
    5-year limited extended parts warranty
    Has Batteries
    No
    Contains Electronics Yes
    Contains Chemicals
    Yes
    Contains Aersol
    Yes
    Contains Compressed Gas
    Yes
    Proposition 65 Warning
    Yes
    Restricted States
    No

     

    Air Handler Specifications:

    Brand MRCOOL
    Model MDUI18024036
    UPC 810512032983
    Air Flow Direction Horizontal, Upflow
    Configuration Floor Mounted
    Blower Motor High Efficiency
    Cooling Capacity 2 Ton, 2.5 Ton, 3 Ton
    Electrical Phase 1-Phase
    Cycle 60
    Heat Strip Compatibility Up to 10 kW
    Line Set Connection Type Quick Connect, Flared, or Sweat
    Liquid Line Size 3/8 inch
    Max Fuse Breaker (A) 15
    Min Circuit Ampacity (A) 4
    Product Height (in) 48.25
    Product Length (in) 21.3
    Product Width (in) 21.3
    Product Weight (lbs) 156.5
    Series Universal
    Suction Line Size 3/4 inch
    System Application Type Central Split Systems
    Voltage 240
    CFM 960 in 2 Ton Mode, 1000 in 3 Ton Mode
    Decibel Rating 47 dBA
    Number of Speeds 8 Speeds
    Min Ambient Cool
    5F - 129.2F
    Min Ambient Heat
    -22 F - 75.2F
    Blower Motor HP
    1/2
    Filter Type
    Washable
    Filter Size
    19-5/16 X 20-5/16 X 5/8
    Overload Protection
    Yes
    ETL LISTED
    Yes
    AHRI CERTIFIED
    Yes
    REGISTERED WARRANTY
    10-Year Limited Warranty
    Contains Chemicals Yes
    Proposition 65 Warning
    Yes


    Product Information and Guides:

    Condenser

    Air Handler

     

    Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

    Domestic Shipping Policy

    Shipment processing time

    All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

    If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

    Shipping rates & delivery estimates

    We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

    Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
    United States Free Shipping
    2 - 3 business days 3 - 7 days Free


    Delivery delays can occasionally occur.

    Shipment confirmation & Order tracking

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

    Customs, Duties and Taxes

    Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

    Damages & Missing Items

    Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


    Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

    Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

    Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

    Pre-Orders, Backorders, and Out-of-Stock Items:

    Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

     

    Returns

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

    All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

    To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

    You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

    Refunds

    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

    Cancellations

    All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

    If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

    Damages and issues

    Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

    Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

    Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

    Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

    Exchanges

    The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

     

    Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

    Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

    If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

    Our 100% Shoppers Best Price Guarantee has some limitations:

    • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
    • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
    • The item will need to be in stock from the competitors site that you’re submitting the information from.
    • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
    • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
    • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
    • The price match will include the product listing price, but will exclude any sales tax.

    Description

    FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:

    • Free Shipping ($100 Value)
    • Free Liftgate Delivery + Freight Insurance ($150 Value)
    • Expedited Processing ($50 Value)
    • Website Discount of $177.75 off the current discounted price (Use Code: FLASH5) ($177.75 Value)
    • Free 10-Year Parts Warranty ($1000 Value)
    • Free 10-Year Compressor Warranty ($1000 Value)
    • Free Lifetime Technical Support ($500 Value)
    • Free Condenser Wall Mounting Brackets ($119.99 Value)

    TO CLAIM YOUR FREE GIFT CLICK ADD TO CART

    Total Extra Savings With Us Today = $3,097.74

    MRCOOL® Universal 2 to 3 Ton 20 SEER Central Heat Pump Split System Upflow/Horizontal - MDU18024036

    Elevate your comfort and efficiency with the 2 to 3 Ton 20 SEER MrCool Universal Central Heat Pump Split System – your all-season solution for unparalleled heating and cooling performance. This innovative system utilizes cutting-edge technology, featuring a DC inverter compressor that adapts to your dynamic heating and cooling needs. Experience the perfect balance of warmth in winter, refreshing coolness in summer, and exceptional energy efficiency throughout the year.

    Unlike conventional heat pump split systems, the MrCool Universal stands out with its ability to finely modulate performance based on demand fluctuations. The DC inverter compressor allows the system to seamlessly adjust capacity up or down, ensuring optimal efficiency in any weather condition. This intelligent design not only saves you valuable time and money but also provides long-term peace of mind.

    Exceptional in its class, the MrCool Universal Heat Pump defies extreme temperatures, continuing to heat even in chilling conditions as low as -22 degrees. The heart of its extraordinary capabilities lies in the sophisticated DC inverter compressor and intelligent internal control system. Operating at reduced capacity for extended periods translates to significant cost savings, while the system's ability to scale up performance in response to outdoor temperature changes adds unparalleled versatility. Achieve 100% cooling capacity at scorching temperatures up to 110 degrees Fahrenheit, 100% heating performance at a frigid minus 5 degrees, and sustained heating down to an impressive minus 22.

    Performance excellence is not the only hallmark of the 2 to 3 Ton 20 SEER MrCool Universal Central Heat Pump Split System. The condenser boasts an array of features, including an auto-reset internal overload protector, direct drive fan motor, inner groove copper tube-aluminum fin, gold fin corrosion protection, automatic defrost, and an electronic expansion valve. With a compact footprint and a shallow profile, the condenser is designed for efficiency without compromising space.

    The air handler complements the condenser with features such as an electric box assembly, fan motor, secondary drain pan, primary drain pan, and the flexibility to accommodate an auxiliary heat kit.

    Discover the convenience of the MrCool No-Vac Quick Connect Line Set, a game-changer in installation efficiency. This kink-resistant line set comes precharged with R410a refrigerant and employs Quick Connect fittings, eliminating the need for specialized tools. Installing the Universal Split System with the No-Vac Quick Connect Line Set is a breeze – no cutting, no brazing, no vacuuming, and no charging. What used to take hours can now be completed in minutes.

    Invest in your comfort with confidence, as the 2 to 3 Ton 20 SEER MrCool Universal Central Heat Pump Split System is backed by a robust manufacturer's warranty. Homeowners who register their Universal within 60 days of installation enjoy a 10-Year Limited Parts Warranty. And when you choose Mini Split Systems Direct, you benefit from our knowledgeable tech support, ensuring a smooth experience from purchase to installation and beyond. Upgrade your comfort – order the MrCool Universal now!

    2 to 3 Ton 20 SEER MrCool Universal Central Heat Pump Condenser - MDUO18024036

    • 2 Ton Mode: 20 SEER, 3 Ton Mode: 18 SEER
    • Coverage Area Up to 1,500 square feet
    • Ultra Wide Operating Temperature Range
    • Gas Furnace Not Required
    • Slim design allows more storage for warehouse inventory
    • Compatible with any third party air handler and thermostat including WiFi/Nest
    • Ideal for zero lot line homes, strict sound restriction, conventional installations, and unit replacements
    • Rapid cooling and heating
    • Internal Fan Blade Creates Low Noise
    • Maximum savings while running
    • Factory Charged R410A
    • ETL and AHRI certified

    2 to 3 Ton MrCool Universal Air Handler - MDUI18024036

    • 2 Ton Mode: 20 SEER, 3 Ton Mode: 18 SEER
    • Ultra Wide Operating Temperature Range
    • Quick Connect, Flared, & Sweat fittings allow for universal installation
    • Multi-positional installation (compatible with upflow and horizontal applications)
    • Gold Fin® condenser: corrosion resistant - live on the coast? Don't worry, our condenser is built to resist long term corrosion
    • Accommodates up to a 10kW Backup Heat Strip
    • Factory Charged R410
    • ETL and AHRI certified

      Bundled System Specifications:

      Brand MRCOOL
      Model MDU18024036
      UPC 810035931107
      AHRI Number 210410117
      Bundle Avg Coverage Area 1,250 - 1,700 Sq Ft
      Bundle Cooling and Heating Capacity 2 Ton, 2.5 Ton, 3 Ton
      Bundle Cooling and Heating Efficiency 19 SEER and Above
      EER 12.5 (2 Ton), 11 (3 Ton)
      Heat Pump Efficiency (HSPF) 10.5
      Series Universal
      Region Compatibility Nationwide
      California Residents Prop 65 WARNING

       

      Condenser Specifications:

      Model MDUO18024036
      UPC 810512032921
      Avg Coverage Area 1,000 - 1,700 Sq Ft
      Compressor Inverter
      Cooling Capacity 1.5 Ton, 2 Ton, 2.5 Ton, 3 Ton
      CFM 3000 in 2 Ton Mode, 3470 in 3 Ton Mode
      Min Ambient Cool (F) 5 ~ 129.2
      Min Ambient Heat (F) -22 ~ 75.2
      Electrical Phase 1-Phase
      Cycle 60
      Heat Pump Efficiency (HSPF) 10.5
      Line Set Connection Type Quick Connect, Flared, or Sweat
      Max Line Set Length (FT) 164 / 5
      Liquid Line Size 3/8 inch
      Max Fuse Breaker (A) 35
      Min Circut Ampacity (A) 24
      Primary Cooling Capacity 24,000 - 36,000 BTU
      Primary Heating Capacity 24,000 - 36,000 BTU
      Product Height (in) 32.3
      Product Length (in) 18
      Product Width (in) 37
      Product Weight (lbs) 240.3
      Refrigerant R-410a
      Refrigerant Volume 148.8 oz
      Cooling Efficiency 19 SEER and Above
      Series Universal
      Suction Line Size 3/4 inch
      System Application Type Central Split Systems
      Voltage 208-230
      Decibel Rating
      55 dBA
      Metering Device EEV
      UL Recognized
      No
      UL Listed
      No
      ETL Listed
      Yes
      ETL Certified
      Yes
      LEED Certified
      No
      Energy Star Compliant Yes
      Energy Star Certified
      Yes
      AHRI Certified
      Yes
      Registered Warranty
      10-Year Registered Limited Warranty
      Base Warranty
      5-Year Limited Parts Warranty
      Base Parts Warranty
      5-year limited extended parts warranty
      Has Batteries
      No
      Contains Electronics Yes
      Contains Chemicals
      Yes
      Contains Aersol
      Yes
      Contains Compressed Gas
      Yes
      Proposition 65 Warning
      Yes
      Restricted States
      No

       

      Air Handler Specifications:

      Brand MRCOOL
      Model MDUI18024036
      UPC 810512032983
      Air Flow Direction Horizontal, Upflow
      Configuration Floor Mounted
      Blower Motor High Efficiency
      Cooling Capacity 2 Ton, 2.5 Ton, 3 Ton
      Electrical Phase 1-Phase
      Cycle 60
      Heat Strip Compatibility Up to 10 kW
      Line Set Connection Type Quick Connect, Flared, or Sweat
      Liquid Line Size 3/8 inch
      Max Fuse Breaker (A) 15
      Min Circuit Ampacity (A) 4
      Product Height (in) 48.25
      Product Length (in) 21.3
      Product Width (in) 21.3
      Product Weight (lbs) 156.5
      Series Universal
      Suction Line Size 3/4 inch
      System Application Type Central Split Systems
      Voltage 240
      CFM 960 in 2 Ton Mode, 1000 in 3 Ton Mode
      Decibel Rating 47 dBA
      Number of Speeds 8 Speeds
      Min Ambient Cool
      5F - 129.2F
      Min Ambient Heat
      -22 F - 75.2F
      Blower Motor HP
      1/2
      Filter Type
      Washable
      Filter Size
      19-5/16 X 20-5/16 X 5/8
      Overload Protection
      Yes
      ETL LISTED
      Yes
      AHRI CERTIFIED
      Yes
      REGISTERED WARRANTY
      10-Year Limited Warranty
      Contains Chemicals Yes
      Proposition 65 Warning
      Yes


      Product Information and Guides:

      Condenser

      Air Handler

      Shipping Policy

       

      Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.

      Domestic Shipping Policy

      Shipment processing time

      All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.

      If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

      Shipping rates & delivery estimates

      We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations. 

      Destination Shipping method Processing Time Estimated Delivery Time Shipment cost
      United States Free Shipping
      2 - 3 business days 3 - 7 days Free


      Delivery delays can occasionally occur.

      Shipment confirmation & Order tracking

      You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

      Customs, Duties and Taxes

      Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

      Damages & Missing Items

      Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).


      Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

      Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

      Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.

      Pre-Orders, Backorders, and Out-of-Stock Items:

      Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345

      Return and Refund Policy

       

      Returns

      We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

      To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.

      All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.

      To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

      You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.

      Refunds

      We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refundPlease allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.

      Cancellations

      All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.

      If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.

      Damages and issues

      Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).

      Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.

      Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com  and we can assist with filing a claim against the shipping carrier to cover the cost of damages.

      Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item. 

      Exchanges

      The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.

      Price Match Policy

       

      Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.

      Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.

      If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.

      Our 100% Shoppers Best Price Guarantee has some limitations:

      • The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
      • This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
      • The item will need to be in stock from the competitors site that you’re submitting the information from.
      • The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
      • The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
      • The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
      • The price match will include the product listing price, but will exclude any sales tax.

      Customer Reviews

      Based on 19 reviews
      100%
      (19)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      A
      Andrew Trott
      Efficient, compact, possible to DIY install

      Pretty quiet and compact unit, managed to DIY install 3 ton myself including ductwork, custom plenums and new electrical / drainage / thermostat wiring in 3 full weekends. Quick connect lineset made this possible (no vacuum or soldering needed!) Seems to be pretty efficient so far (northern california climate)

      b
      bcourtney
      Love being able to install all by myself.

      I take pride in my work and feel confident that my install was done better then hiring an HVAC company. I know many in that profession get their feelings hurt when you bring up doing it yourself. Was quoted $9k for system replacement and I was able to do for less than $3500. This is not for your average DYI person as custom duct work and electrical upgrades will likely be needed. I had about 31 hours into this replacement. That includes tarring out, pouring concrete pad, custom duct work, electrical upgrades, and system calibration. If your line set length is going to be close I recommend going up a size. I had planned to have about 6ft extra but due to line hookup locations I had just the right amount. I had to call Mini Split Systems Direct support to ask about my thermostat compatibility and they were helpful.

      c
      cskarda
      DIY install went without a hitch

      Update: After owning this unit for 6 months I am still very happy. Our home has never been more comfortable and quiet. Zero problems so far. Attached is a screenshot of the monthly usage report from the Sensi smart thermostat that I installed to control the MrCool heat pump.

      Original review: I replaced my furnace with this heat pump as a DIY project about a week and a half ago, and I'm very happy with the results so far. Our weather has been all over the place since then. We've experienced outdoor temperature fluctuations between about 35 degrees and 94 degrees so since I completed the install, and the Mr Cool Universal Heat Pump/Air Handler system has heated and cooled our home to a very comfortable 71 degrees without any problem. I scaled the system back to 2-ton mode when I installed it to see how it would do. So far so good. I may convert it back to the default 3-ton (36,000 BTU) mode If I find that it's having a hard time keeping up with hotter or colder temperatures later this year.

      This new system is much, much quieter than our old furnace. Most of the vents are almost silent, and I only hear a light fan noise from one or two vents closest to the air handler. The inverter motors turn on quietly with no jolting sound whatsoever, which I think helps me to sleep better at night. The outside unit is very quiet too. Standing right next to this condenser I hear my neighbors condenser louder than my own, and the neighbor's condenser is about 40 feet away.

      This is my first HVAC replacement. I consider myself pretty handy but the project was still a little intimidating to take on because I had zero experience replacing furnaces or working with refrigeration lines. I'm glad I did the install myself though. The no-vac hose installation was pretty easy. The hardest part of the install was building a ducted stand for the air handler to sit on for the air return (I did the upflow configuration), but youtube videos helped me to figure that part out. I probably saved two or three thousand dollars doing this project myself, which means I was able to get a nicer system than a cheaper/less efficient system would have cost to be professionally installed. I consider this a double win.

      Here are a few things to keep in mind if you do the install yourself:

      You will need big wrenches to install the lineset. Technically you are supposed to use a torque wrench to tighten them to the exact amounts specified in the manual, but I couldn't find anywhere local that had an open ended torque wrench that would fit the 5/8 inch line set fittings ( I think one required a 1 1/4 inch wrench, and another was a little bigger (maybe 1 and 3/8 inches.) I used the crows feet attachments I had to tighten the 3/8 inch fittings without a problem, but the bigger lineset fittings I had to just give it my best guess. No leaks so far. I'll keep my fingers crossed.

      One thing I couldn't find anywhere in the Mr Cool manuals was whether or not the air handler had a slot for an air filter. It does have slot in the bottom that has a metal mesh filter. It's not really an air filter, but it looks like you could slide it out and use a 20x20x1 inch air filter in this spot. I can't say for sure because I decided to add a 4-inch filter box underneath the air handler instead.

      Once you finish connecting the lineset you should open the valves to release the refrigerant on both the outside unit (condenser) and the air handler. The instructions only mention doing this for the condenser.

      I should also mention that the system seems to be very efficient. I occasionally use a meter to see how much electricity the condenser is using, and the highest I've seen it at so far is only around 6.5 amps (240 volts). Again, this is at the 2-ton setting.

      There were no reviews reviews on this system when I bought it, and it looks like this will be the first. Hopefully it will help anyone deciding whether or not to buy it. I'm glad I did.

      b
      boutell
      Exceeded Expectations

      I'm very happy with the results of this unit. The Heat pump works amazingly well compared to the older carrier heatpump. The lines were very hard to bend without damage and I would suggest have a line-set with elbows where needed installed. The unit is very quiet and worked with my Nest Thermostat

      C
      Collin Connelly
      Very impressed with the ease of intall and quality

      The item was shipped quickly and arrived ahead of schedule. Unfortunately, after unpacking I noticed some damage on the outdoor heat pump unit. This was a little concerning because I had to install it pretty quickly in order to get the heat back on. I contacted. Mini Split Systems Direct and they got back with me in 30 minutes. I sent them some photos and a description and they took care of it immediately. The new part was shipped free of charge and arrived. Just a couple of days later.

      Everything has been installed and working perfectly, I’m very pleased with both the product and Mini Split Systems Direct, for fixing an issue that they may not have even create. so often you have people passing the buck, but they took care of me and I thank them for that. I would not hesitate to order from them again.

      As for the Mr. cool unit and line set, it did take two people to install it and a little bit of troubleshooting with the thermostat, but it is working perfectly now for the last couple of weeks even in quite cold weather. The defrost function works well. The inside unit is extremely quiet, I used it to replace an old air conditioner with natural gas heat which was much louder.

      Time will tell if the annual energy consumption/cost goes down and how long it will last, but the workmanship seems to be very high-quality.

      Customer Reviews

      Based on 19 reviews
      100%
      (19)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      A
      Andrew Trott
      Efficient, compact, possible to DIY install

      Pretty quiet and compact unit, managed to DIY install 3 ton myself including ductwork, custom plenums and new electrical / drainage / thermostat wiring in 3 full weekends. Quick connect lineset made this possible (no vacuum or soldering needed!) Seems to be pretty efficient so far (northern california climate)

      b
      bcourtney
      Love being able to install all by myself.

      I take pride in my work and feel confident that my install was done better then hiring an HVAC company. I know many in that profession get their feelings hurt when you bring up doing it yourself. Was quoted $9k for system replacement and I was able to do for less than $3500. This is not for your average DYI person as custom duct work and electrical upgrades will likely be needed. I had about 31 hours into this replacement. That includes tarring out, pouring concrete pad, custom duct work, electrical upgrades, and system calibration. If your line set length is going to be close I recommend going up a size. I had planned to have about 6ft extra but due to line hookup locations I had just the right amount. I had to call Mini Split Systems Direct support to ask about my thermostat compatibility and they were helpful.

      c
      cskarda
      DIY install went without a hitch

      Update: After owning this unit for 6 months I am still very happy. Our home has never been more comfortable and quiet. Zero problems so far. Attached is a screenshot of the monthly usage report from the Sensi smart thermostat that I installed to control the MrCool heat pump.

      Original review: I replaced my furnace with this heat pump as a DIY project about a week and a half ago, and I'm very happy with the results so far. Our weather has been all over the place since then. We've experienced outdoor temperature fluctuations between about 35 degrees and 94 degrees so since I completed the install, and the Mr Cool Universal Heat Pump/Air Handler system has heated and cooled our home to a very comfortable 71 degrees without any problem. I scaled the system back to 2-ton mode when I installed it to see how it would do. So far so good. I may convert it back to the default 3-ton (36,000 BTU) mode If I find that it's having a hard time keeping up with hotter or colder temperatures later this year.

      This new system is much, much quieter than our old furnace. Most of the vents are almost silent, and I only hear a light fan noise from one or two vents closest to the air handler. The inverter motors turn on quietly with no jolting sound whatsoever, which I think helps me to sleep better at night. The outside unit is very quiet too. Standing right next to this condenser I hear my neighbors condenser louder than my own, and the neighbor's condenser is about 40 feet away.

      This is my first HVAC replacement. I consider myself pretty handy but the project was still a little intimidating to take on because I had zero experience replacing furnaces or working with refrigeration lines. I'm glad I did the install myself though. The no-vac hose installation was pretty easy. The hardest part of the install was building a ducted stand for the air handler to sit on for the air return (I did the upflow configuration), but youtube videos helped me to figure that part out. I probably saved two or three thousand dollars doing this project myself, which means I was able to get a nicer system than a cheaper/less efficient system would have cost to be professionally installed. I consider this a double win.

      Here are a few things to keep in mind if you do the install yourself:

      You will need big wrenches to install the lineset. Technically you are supposed to use a torque wrench to tighten them to the exact amounts specified in the manual, but I couldn't find anywhere local that had an open ended torque wrench that would fit the 5/8 inch line set fittings ( I think one required a 1 1/4 inch wrench, and another was a little bigger (maybe 1 and 3/8 inches.) I used the crows feet attachments I had to tighten the 3/8 inch fittings without a problem, but the bigger lineset fittings I had to just give it my best guess. No leaks so far. I'll keep my fingers crossed.

      One thing I couldn't find anywhere in the Mr Cool manuals was whether or not the air handler had a slot for an air filter. It does have slot in the bottom that has a metal mesh filter. It's not really an air filter, but it looks like you could slide it out and use a 20x20x1 inch air filter in this spot. I can't say for sure because I decided to add a 4-inch filter box underneath the air handler instead.

      Once you finish connecting the lineset you should open the valves to release the refrigerant on both the outside unit (condenser) and the air handler. The instructions only mention doing this for the condenser.

      I should also mention that the system seems to be very efficient. I occasionally use a meter to see how much electricity the condenser is using, and the highest I've seen it at so far is only around 6.5 amps (240 volts). Again, this is at the 2-ton setting.

      There were no reviews reviews on this system when I bought it, and it looks like this will be the first. Hopefully it will help anyone deciding whether or not to buy it. I'm glad I did.

      b
      boutell
      Exceeded Expectations

      I'm very happy with the results of this unit. The Heat pump works amazingly well compared to the older carrier heatpump. The lines were very hard to bend without damage and I would suggest have a line-set with elbows where needed installed. The unit is very quiet and worked with my Nest Thermostat

      C
      Collin Connelly
      Very impressed with the ease of intall and quality

      The item was shipped quickly and arrived ahead of schedule. Unfortunately, after unpacking I noticed some damage on the outdoor heat pump unit. This was a little concerning because I had to install it pretty quickly in order to get the heat back on. I contacted. Mini Split Systems Direct and they got back with me in 30 minutes. I sent them some photos and a description and they took care of it immediately. The new part was shipped free of charge and arrived. Just a couple of days later.

      Everything has been installed and working perfectly, I’m very pleased with both the product and Mini Split Systems Direct, for fixing an issue that they may not have even create. so often you have people passing the buck, but they took care of me and I thank them for that. I would not hesitate to order from them again.

      As for the Mr. cool unit and line set, it did take two people to install it and a little bit of troubleshooting with the thermostat, but it is working perfectly now for the last couple of weeks even in quite cold weather. The defrost function works well. The inside unit is extremely quiet, I used it to replace an old air conditioner with natural gas heat which was much louder.

      Time will tell if the annual energy consumption/cost goes down and how long it will last, but the workmanship seems to be very high-quality.

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