1-800-315-4345
FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:
- Free Shipping ($100 Value)
- Expedited Processing ($50 Value)
- Website Discount of $59.40 off the current discounted price (Use Code: FLASH5) ($59.40 Value)
- Free 5-year Parts Warranty ($500 Value)
- Free 5-Year Compressor Warranty ($500 Value)
- Free Lifetime Technical Support ($500 Value)
- Free Pioneer® Condenser Wall Mounting Brackets + Smart Wi-Fi Controller ($159.99 Value)
TO CLAIM YOUR FREE GIFT CLICK ADD TO CART
Total Extra Savings With Us Today = $1,869.39
Pioneer® Diamante Ultra 12,000 BTU 23 SEER2 Ductless Mini-Split Inverter++ Energy-Star Wi-Fi Air Conditioner Heat Pump Full Set 230V with 16 Ft. Kit
Summary
- Ultra High Efficiency Diamante Ultra Ductless Mini Split Heat Pump System
- Cooling capacity: 12,000 BTU/H with 23 SEER2/ 13 EER2 efficiency
- Heating capacity: 12,000 BTU/H with 9.5 HSPF2 / 3.5 COP efficiency
- Voltage: 208/230V, 60Hz, 1Ph
- High Wall Mounted Air Conditioning & Heating System
- Variable Speed DC Inverter Operation Mode
- Low Ambient Unit (-13°F)
- Wireless Internet Access Included (Via Free Smartphone App)
- AHRI Estimated Annual Operating Costs:
- Cooling: $69.00
- Heating: $254.00
REFRIGERANT
R410A Pre-Charged Outdoor Unit, accommodating refrigerant line lengths up to 25 ft. per circuit.
IMPORTANT NOTE
The copper tubing is included in the outdoor unit cardboard box and the communication wiring kit is included in the indoor unit cardboard box. This product set is comprised of 2 cartons only.
What's Included
- Indoor Unit
- Outdoor Unit
- Wireless Remote Control (with wall holder and batteries)
- Internet Control Module
- 16 Ft. Copper Lines
- 16 Ft. Electrical Wire
- 10 Ft. Drain for indoor/outdoor
- Wall Passage Sleeve
- Putty for Wall Hole
- Leak Guard Sealer
- Wrapping Tape
- Installation Manual
- User’s Manual
Our Guarantee
- 5 years Warranty for Parts (Extendable to up to 7 years)
- 5 years for Compressor (Extendable to up to 10 years)
Features
Enhanced Modern Design
How do you improve upon an air handler that’s already silent? You make the appearance of it silent as well, with a premium encasing and elegant textures. A matte-frost finish ensures less fingerprints and time spent wiping. The curved edges give the system a softer look, and the LED display has been modified to show the set temperature in a more subdued fashion.
Cools like A Crisp Shower
Diamante Ultra drapes the room with a satisying breeze from above, without the mist. Cool air sinks from high to low, so we designed the system to let the conditioned air be “thrown” toward the ceiling, so that is can naturally reach as far as possible horizontally in the room, while also ensuring that the refreshing breeze is felt by all occupants of the room, no matter if they are sitting, standing, or lying down.
Heats like a Nuzzling Blanket
Diamante Ultra also wraps the room in cozy warmth, from floor to ceiling. Just as how cold air sinks, hot air rises - The system can use this quality to its advantage by directing the louver at a sharp downward angle, so that the air throw sweeps across the floor as far out as possible, and swells upward to saturate the room with a comforting blanket of warmth, to all four corners of the room.
Wi-Fi Controlled via Free App
Unlock the full potential of your new Pioneer system by activating the USB module included with your purchase. In 2 minutes you’ll be up and running, and ready to set custom schedules or fully control one or many units from the same app, easily and reliably, from across the world. Now you can pre-condition your home before you arrive, turn off the unit remotely or check that your pets are relaxing in comfort. You can also integrate your new mini split with a Smart Assistant, such as Alexa, Google Assistant, and Apple Siri.
Super Simplified Installation
Enjoy improved accessibility to the Diamante Ultra's crucial components. The bottom side of the air handler unit includes a hidden cover that is easily removable, exposing some handy elements that cut out a lot of the guesswork. Use the viewing window for making both the piping and electrical connections, and gain access to a single-press button to unlatch the unit for an easy removal.
Energy-Star for Efficiency
With its built-in DC inverter technology, the Diamante Ultra series brings big benefits for those looking to cut down on their electric bill. The outdoor unit compressor is soft-start and variable speed between 30% and 110% in both heating and cooling, and the indoor fan draws only a few watts when running. Take advantage of technology that is so power efficient, it is the go-to heating and cooling system for use on solar-powered setups. Silence and efficiency never looked so good together. Switch from your outdated system to the Diamante Ultra series and start saving today!
Technical Information
Performance Data
- Power Supply: 230V, 60Hz, 1Ph
- Cooling Rated Capacity: 12,000 BTU/h (1 Ton)
- Rated Power Input (Cooling): 920W
- Cooling SEER2: 23 BTU/W.h
- Cooling EER2: 13 BTU/W.h
- Heating Rated Capacity: 12,000 BTU/h (1 Ton)
- Rated Power Input (Heating): 910W
- Heating HSPF2: 9.5 BTU/W.h
- Heating C.O.P.: 3.5 W/W
- Refrigerant Type: R410A
- Recommended Application Area: 200~450 Sq. F
Indoor Unit Data
- Part Number: WT012GLFI22HLD
- Air Flow (Hi): 471 CFM
- Sound Level (Hi/Med/Lo/Mute): 39/34/29/27 dB(A)
- Net Dimensions (WDH): 36-1/4 x 7-5/8 x 12 Inches
- Carton Dimensions (WDH): 39 x 10-3/8 x 15 Inches
- Net / Gross Weight: 23.1 / 26.5 Lbs
Outdoor Unit Data
- Part Number: YN012GLFI22RPD
- Sound Level: 52 dB(A)
- Net Dimensions (WDH): 28-5/8 x 12 x 21-5/8 Inches
- Carton Dimensions (WDH): 33-1/2 x 14-1/8 x 24 Inches
- Net / Gross Weight: 59.1 / 64.4 lbs
- Electrical Circuit Size: 15A (double-pole)
Manuals & Documents
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
Description
FREE GIFTS FOR A LIMITED TIME ONLY! Order today and receive the following free with your purchase:
- Free Shipping ($100 Value)
- Expedited Processing ($50 Value)
- Website Discount of $59.40 off the current discounted price (Use Code: FLASH5) ($59.40 Value)
- Free 5-year Parts Warranty ($500 Value)
- Free 5-Year Compressor Warranty ($500 Value)
- Free Lifetime Technical Support ($500 Value)
- Free Pioneer® Condenser Wall Mounting Brackets + Smart Wi-Fi Controller ($159.99 Value)
TO CLAIM YOUR FREE GIFT CLICK ADD TO CART
Total Extra Savings With Us Today = $1,869.39
Pioneer® Diamante Ultra 12,000 BTU 23 SEER2 Ductless Mini-Split Inverter++ Energy-Star Wi-Fi Air Conditioner Heat Pump Full Set 230V with 16 Ft. Kit
Summary
- Ultra High Efficiency Diamante Ultra Ductless Mini Split Heat Pump System
- Cooling capacity: 12,000 BTU/H with 23 SEER2/ 13 EER2 efficiency
- Heating capacity: 12,000 BTU/H with 9.5 HSPF2 / 3.5 COP efficiency
- Voltage: 208/230V, 60Hz, 1Ph
- High Wall Mounted Air Conditioning & Heating System
- Variable Speed DC Inverter Operation Mode
- Low Ambient Unit (-13°F)
- Wireless Internet Access Included (Via Free Smartphone App)
- AHRI Estimated Annual Operating Costs:
- Cooling: $69.00
- Heating: $254.00
REFRIGERANT
R410A Pre-Charged Outdoor Unit, accommodating refrigerant line lengths up to 25 ft. per circuit.
IMPORTANT NOTE
The copper tubing is included in the outdoor unit cardboard box and the communication wiring kit is included in the indoor unit cardboard box. This product set is comprised of 2 cartons only.
What's Included
- Indoor Unit
- Outdoor Unit
- Wireless Remote Control (with wall holder and batteries)
- Internet Control Module
- 16 Ft. Copper Lines
- 16 Ft. Electrical Wire
- 10 Ft. Drain for indoor/outdoor
- Wall Passage Sleeve
- Putty for Wall Hole
- Leak Guard Sealer
- Wrapping Tape
- Installation Manual
- User’s Manual
Our Guarantee
- 5 years Warranty for Parts (Extendable to up to 7 years)
- 5 years for Compressor (Extendable to up to 10 years)
Features
Enhanced Modern Design
How do you improve upon an air handler that’s already silent? You make the appearance of it silent as well, with a premium encasing and elegant textures. A matte-frost finish ensures less fingerprints and time spent wiping. The curved edges give the system a softer look, and the LED display has been modified to show the set temperature in a more subdued fashion.
Cools like A Crisp Shower
Diamante Ultra drapes the room with a satisying breeze from above, without the mist. Cool air sinks from high to low, so we designed the system to let the conditioned air be “thrown” toward the ceiling, so that is can naturally reach as far as possible horizontally in the room, while also ensuring that the refreshing breeze is felt by all occupants of the room, no matter if they are sitting, standing, or lying down.
Heats like a Nuzzling Blanket
Diamante Ultra also wraps the room in cozy warmth, from floor to ceiling. Just as how cold air sinks, hot air rises - The system can use this quality to its advantage by directing the louver at a sharp downward angle, so that the air throw sweeps across the floor as far out as possible, and swells upward to saturate the room with a comforting blanket of warmth, to all four corners of the room.
Wi-Fi Controlled via Free App
Unlock the full potential of your new Pioneer system by activating the USB module included with your purchase. In 2 minutes you’ll be up and running, and ready to set custom schedules or fully control one or many units from the same app, easily and reliably, from across the world. Now you can pre-condition your home before you arrive, turn off the unit remotely or check that your pets are relaxing in comfort. You can also integrate your new mini split with a Smart Assistant, such as Alexa, Google Assistant, and Apple Siri.
Super Simplified Installation
Enjoy improved accessibility to the Diamante Ultra's crucial components. The bottom side of the air handler unit includes a hidden cover that is easily removable, exposing some handy elements that cut out a lot of the guesswork. Use the viewing window for making both the piping and electrical connections, and gain access to a single-press button to unlatch the unit for an easy removal.
Energy-Star for Efficiency
With its built-in DC inverter technology, the Diamante Ultra series brings big benefits for those looking to cut down on their electric bill. The outdoor unit compressor is soft-start and variable speed between 30% and 110% in both heating and cooling, and the indoor fan draws only a few watts when running. Take advantage of technology that is so power efficient, it is the go-to heating and cooling system for use on solar-powered setups. Silence and efficiency never looked so good together. Switch from your outdated system to the Diamante Ultra series and start saving today!
Technical Information
Performance Data
- Power Supply: 230V, 60Hz, 1Ph
- Cooling Rated Capacity: 12,000 BTU/h (1 Ton)
- Rated Power Input (Cooling): 920W
- Cooling SEER2: 23 BTU/W.h
- Cooling EER2: 13 BTU/W.h
- Heating Rated Capacity: 12,000 BTU/h (1 Ton)
- Rated Power Input (Heating): 910W
- Heating HSPF2: 9.5 BTU/W.h
- Heating C.O.P.: 3.5 W/W
- Refrigerant Type: R410A
- Recommended Application Area: 200~450 Sq. F
Indoor Unit Data
- Part Number: WT012GLFI22HLD
- Air Flow (Hi): 471 CFM
- Sound Level (Hi/Med/Lo/Mute): 39/34/29/27 dB(A)
- Net Dimensions (WDH): 36-1/4 x 7-5/8 x 12 Inches
- Carton Dimensions (WDH): 39 x 10-3/8 x 15 Inches
- Net / Gross Weight: 23.1 / 26.5 Lbs
Outdoor Unit Data
- Part Number: YN012GLFI22RPD
- Sound Level: 52 dB(A)
- Net Dimensions (WDH): 28-5/8 x 12 x 21-5/8 Inches
- Carton Dimensions (WDH): 33-1/2 x 14-1/8 x 24 Inches
- Net / Gross Weight: 59.1 / 64.4 lbs
- Electrical Circuit Size: 15A (double-pole)
Manuals & Documents
Shipping Policy
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Return and Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Price Match Policy
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
12,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Wall Mount Mini Split System - Extreme Heat - WiFi Enabled
Installation Kit Options
12,000 BTU 25.5 SEER2 ACiQ Platinum Single Zone Floor Mount Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 21.5 SEER2 ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 22 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System - Extreme Heat - WiFi Enabled - 9K + 9K
Line Set Length for 9K Air Handler #1/Line Set Length for 9K Air Handler #2
18,000 BTU 22.9 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System w/ WiFi - 9K + 9K
Lineset Length for 9K Air Handler #1/Lineset Length for 9K Air Handler #2
18,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Wall Mount Mini Split System - Extreme Heat - WiFi Enabled
Installation Kit Options
12,000 BTU 25.5 SEER2 ACiQ Platinum Single Zone Floor Mount Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 21.5 SEER2 ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 22 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System - Extreme Heat - WiFi Enabled - 9K + 9K
Line Set Length for 9K Air Handler #1/Line Set Length for 9K Air Handler #2
18,000 BTU 22.9 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System w/ WiFi - 9K + 9K
Lineset Length for 9K Air Handler #1/Lineset Length for 9K Air Handler #2
18,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
12,000 BTU 25.5 SEER ACiQ Platinum Single Zone Wall Mount Mini Split System - Extreme Heat - WiFi Enabled
Installation Kit Options
12,000 BTU 25.5 SEER2 ACiQ Platinum Single Zone Floor Mount Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 21.5 SEER2 ACiQ Platinum Single Zone Ceiling Cassette Mini Split System w/ Extreme Heat
Installation Kit Options
18,000 BTU 22 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System - Extreme Heat - WiFi Enabled - 9K + 9K
Line Set Length for 9K Air Handler #1/Line Set Length for 9K Air Handler #2
18,000 BTU 22.9 SEER2 ACiQ 2-Zone Wall Mounted Mini Split System w/ WiFi - 9K + 9K
Lineset Length for 9K Air Handler #1/Lineset Length for 9K Air Handler #2
18,000 BTU 25 SEER ACiQ Platinum Single Zone Slim Ceiling Cassette Mini Split System w/ Extreme Heat
Line Set Length
Customer Reviews
I cannot recommend this product more. This Pioneer Diamante Ultra mini split cools my entire unit just right. The unit has so many features and all work perfectly. I also had an installation done and the service was bar none. Great guys and a great product. A must buy!
I have a poolside cabana bedroom with a full bath that utilized the main house AC but didn't always stay cool. The best option was a mini split and Pioneer was recommended by many companies. They installed the unit and the cabana is as cool as you want.
I was impressed with the quiteness of both the indoor and outdoor unit.
Great Service, Quick Shipping
Great included everything
This is the second time I have ordered from this company , and the customer service and the product has been over the top. I will definitely be ordering again.
Customer Reviews
I cannot recommend this product more. This Pioneer Diamante Ultra mini split cools my entire unit just right. The unit has so many features and all work perfectly. I also had an installation done and the service was bar none. Great guys and a great product. A must buy!
I have a poolside cabana bedroom with a full bath that utilized the main house AC but didn't always stay cool. The best option was a mini split and Pioneer was recommended by many companies. They installed the unit and the cabana is as cool as you want.
I was impressed with the quiteness of both the indoor and outdoor unit.
Great Service, Quick Shipping
Great included everything
This is the second time I have ordered from this company , and the customer service and the product has been over the top. I will definitely be ordering again.
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Let customers speak for us
Wow, nothing but exceptional service from Mini Split Systems Direct. Received my brand new Goodman condenser super fast and without any issues whatsoever. Im actually pleasantly surprised with the whole process start to finish. Devon went out his way to make my purchase seamless and has made this customer very happy.
Loved the console indoor unit. Only unit I could find that would blow heat from the bottom of the unit across the floor. Only suggestion I would have is to have the mounting plate wider for odd framing situations.
For the price, it beats the competition
Called for information, found what I needed online. Shipping was fast and the units work great!
Nice product. Great customer service. Jay was a great help. Now we are warm.
For the price, it beats the competition
Called for information, found what I needed online. Shipping was fast and the units work great!
Nice product. Great customer service. Jay was a great help. Now we are warm.
This is a very good deal on a way to cool your place. The instructions were great and the customer service department was a lot of help. We decided to hang on wall because this was the best place for aesthetics and piping out. All in all we are very happy with this product.
Easy, and a support staff to help with anything that isn't. I have used almost everything out there on installs. There is only one inverter out there that rivals this one. I will pick this one from now on! 16.5kW pivoting ground mount and 90kWh of battery.
Let me start out by saying this inverter is very quiet and super efficient. It has replaced 2 EG4 6500EX-48 inverters. So far, I’ve seen it only use between 35 and 75 watts of power and the fans haven’t even come on. So, let me tell you about the installation and setup process.
The inverter came via UPS without any damage. The box it came in was heavy duty and had lots of good packing material. I mounted the 18Kpv and connected the LifePower4 batteries, the PV cables and the wires to the sub panel. When I turned on the 6 EG4 batteries and the 18Kpv booted up, the warning light was on. When I went to "Alarm Status" on the screen is showed a yellow circle for "Bat Com failure" and "Trip by no AC". I also had problems setting up the WIFI Dongle. So, I asked Signature Solar for help via their web page and then went looking for answers on the internet.
Here is what I discovered on the web: I was able to take care of the "Alarm Status" by upgrading the firmware on each of the EG4 LifePower4 batteries for the communications issue. For the “Trip by no AC” I went into the settings and enabled “Run without Grid”. I also changed the AC output to 60Hz from the default 50Hz, which made my UPSs happy. I eventually was able to setup the WIFI dongle by watching the videos on YouTube and applying the new knowledge.
By the time Signature Solar answered my request the next day via email I had everything working. It was nice to know they were there to help, just in case!
I ordered the Ethernet Adapter to replace the WIFI dongle. Didn’t have any issues getting it installed with a new shielded ethernet cable.
I was getting some alerts about the battery voltage being high and two times it tripped and the warning light came on. So, I changed some more settings for the charge battery voltage. I thought that by selecting Lithium and EG4 for the battery type that it would put in the correct settings but that was a false assumption.
I was able to upgrade the firmware on the inverter to fAAB-1312 and now I have it upgraded to fAAB-1616. Since I’m a retired NetWare Technician I try to bring everything up to the latest firmware.
One other addition to the setup is an EG4 Communications Hub for the EG4 LifePower4 battery rack. It’s nice to be able to see how each battery it performing along with being able to change some settings. I can also plug in my computer to the remaining open ethernet port on the last battery and run the BMS Test Windows without having to disconnect each ethernet cable on the battery that I was looking at. So, I have three ways to look at the battery info. It’s nice not being in the dark about how they are doing.
I really like having the EG4 Smart Monitoring app for my phone as well as on my desktop computer. I have an Android cell phone and a Windows 10 computer.
My system got here much sooner then expected, now, were waiting on the technician to install it for us. I cant wait for the summer, this will be our fifth purchase from Mini Split Systems Direct, there communication, and customer service has always been excellent. You have my support for life! I will be recommending you to my friends and family.
Excellent little Power Unit. Keeps my equipment running all day on a charge even without utilizing the solar panels for back-up charging.
I purchased the 1300 primarily for emergency backup to keep our 3 freezers cold in case of a extended power outage. An unexpected surprise was it drives my Homelite electric chainsaw really well.
My Jeep is supporting my solar recharge of my new EcoFlow Delta 1300 very well as the 160 watt EcoFlo panel is on its roof feeding a constant input of 120watts in a very sunny afternoon.
What customers think about the store
Customers generally had positive experiences with this store, praising the quality of products, reasonable prices, efficient delivery, and helpful customer service. Many found the systems easy to install themselves with the guidance provided, though some prefe...