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Abatement Technologies® PRED1200 Portable Air Scrubber
- Powerful airflow - rated up to 900 CFM
- Provides 6 ACH @ max 9,000 ft³
- True HEPA filtration - 99.97% efficiency @ 0.3 microns or higher
- Low Power Consumption - Use less than 3.5 amps @ 120VAC
- Flexible Operation - Can operate in the upright or horizontal position
Click here for more product information
Powerful HEPA Air Scrubbing Performance in a Lightweight, Virtually Indestructible Cabinet
The lightweight Abatement PRED1200 Portable Air Scrubber (PAS) delivers outstanding air scrubbing performance in an ultra-strong, rotationally molded polyethylene cabinet. Weighing only 70 pounds with filters, the PRED1200 produces an eye-popping peak airflow rating of 900 cfm at 3.5 amps or less!
U.S. PATENT NO. D572,356
The PRED1200 PAS removes hazardous airborne particles from healthcare construction, maintenance, and renovation zones in several filter stages:
- First stage - 1” coarse particulate pre-filter
- Second stage - 2” pleated particulate pre-filter
- Optional third stage - VAPOR-LOCK® carbon filter specially designed to remove odors and vapors. Or, add a second 2” pleated particle pre-filter
- Final stage - 99.97% high-efficiency HEPA filter
The PRED1200 features a built-in, two-wheel dolly and durable handle for maximum portability.
The GFCI-protected duplex receptacle allows multiple units to be daisy-chained on one 15-amp outlet.
True HEPA Filter Saves Thousands of Dollars in Filter Replacement Costs
The true HEPA filter in the PRED1200 PAS maintains its initial 99.97% efficiency rating job after job, month after month, saving thousands of dollars in filter replacement costs per year. This feature alone is important to consider, especially when you compare it to electrostatic-charged filters that may require replacement after every job to maintain initial filtration efficiency.
Additional PRED1200 Models
The PRED1200UV Portable Air Scrubber contains all of the features of the PRED1200 PAS and includes a built-in germicidal UV lamp in place of the optional third stage, pre-filter slot. The Abatement PRED1200TF Portable Air Scrubber is identical to the PRED1200 PAS but operates on 230 Volt/50 Hz power
Heavyweight HEPA Air Filtration Capabilities, Yet Incredibly Portable
State-of-the-art features that set the PRED1200 Portable Air Scrubber apart include:
- Virtually Indestructible Cabinet - High-density, TEFGARD® polyethylene cabinet is strong, tough and easy to clean
- Powerful Airflow - Variable speed airflow rated up to 900 cfm. Provides 6 ACH @ max 9,000 ft³
- Resin Protectant - Microbial growth and UV inhibitors infused into the cabinet resin protect cabinet integrity and protect against cabinet deterioration
- Flexible Operation - Can operate in the upright or horizontal position as space allows
- User-Friendly Controls - A complete array of convenient controls enables users to continuously monitor the operating status of the PRED1200
- Simple Filter Access - Convenient hinged rear pre-filter access door provides quick access to filters
- Superior Mobility - Built-in dolly with solid handle rolls easily on the job with one worker on 8” diameter smooth, non-marking rear wheels
- Safety First - NRTL-certified to comply with UL Std. 507 & CAN/CSA Std. #C22.2 No. 113-M1984 for electrical safety. Meets UL94HB flammability requirements for polymer cabinets housing energized electrical components
- 230 Volt/50 Hz AC Model - PRED1200TF PAS runs on 230 Volt/50 Hz current (1,000-1,250 m³/hr.)
Horizontal Operation
The PRED1200 can operate in tight spaces where horizontal operation may be required.
Powerful Air Flow:
Large 10” inlet and outlet collars create up to 900 cfm airflow of “operating room clean” filtered air.
Long-Life HEPA Filter:
Long-Life true HEPA, tested and certified to meet Institute of Environmental Sciences and Technology IEST-RP-CC001.3 standards for Type A 99.97% efficiency @ 0.3 microns or higher. Each and every filter must be individually tested for leakage and resistance, to detect any leaks in the media or between the media and the frame or other problems that can compromise the integrity of the completed filter. Test results must be shown on a label on the filter frame.
Airflow ratings estimates are based on factory and independent testing @ 120 VAC with an air straightener and a traverse of readings taken with a computing vane-anemometer. Actual results may vary for various reasons,including motor and blower and HEPA filter tolerances. Factors such as filter loading, reduced voltage to the motor, and inlet and outlet ducting will reduce airflow. Use these ratings as a general guideline only.
Intuitive Control Panel
The straightforward design of the PRED1200 PAS control panel makes it easy to use and control.
Control Panel Features:
- Power indicator
- Pre-filter change indicator
- HEPA filter change indicator
- Variable speed fan control
- Dual plug GFCI-protected receptacles
- 12-amp circuit breaker
All Abatement Portable Air Scrubber units have been tested by a Nationally Recognized Testing Laboratory (NRTL) and carry the marks certifying that they comply with applicable OSHA, UL and CSA electrical safety standards. Filters meet UL900 flammability standards. Learn more about the importance of product safety certification in the Learning Center.
Specifications:
| Brand | Abatement Technologies® |
| Model | PRED1200 |
| Net Weight | 70 lbs (31.75 kg) |
| Dimensions (L x W x H) | 22 x 24 x 42 inches (55.88 x 61 x 106.68 cm) |
| Electrical Rating | 120 VAC, 60 Hz, 15 A |
| Airflow*, Max. w/ Clean Filters | Variable, 300-900 CFM |
| Normal Operating Amps | 3.5 A or less |
| Motorized Impeller | 400 watt, auto reset, 60 Hz, single phase |
| Sound Level @ 5 Feet | 62-67 dBA on high speed |
| HEPA Filter Efficiency | 99.97% @ 0.3 microns |
| Cabinet Material | Polyethylene Cabinet Made From UL94HB Flame Retardant Resin |
| Prefilter Access | Hinged “no tools” access door |
| First Stage Prefilter | 1x F621, 1” deep coarse particulate |
| Second Stage Prefilter | 1x H502, 2” deep pleated particulate |
| Optional Second Stage | 1x VL1002, 2” deep high capacity carbon |
| HEPA Filter | 1x H610C-99 |
| Resources |
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our Price Match Policy has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
Can I add a discount code to my order post-purchase?
Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.
Can I add items to my order?
Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.
Can I change or modify my order?
Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.
Can I place my order to be delivered outside the United States?
At this time we do not ship internationally, but please contact us we may be able to accommodate you.
How can I remove items from my order?
If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.
Do all the products you carry come with a warranty?
Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.
Do you have a storefront?
At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.
How do I check the status of my order?
After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at info@minisplitsystemsdirect.com or message us by live chat.
How long is shipping and delivery?
All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Who do you ship with?
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.
How long will it take to receive my refund?
Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.
What forms of payment do you accept?
We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.
What should I do if my order is damaged or I'm missing items?
Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.
What should I do if my order was marked as delivered but I haven't received it?
Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.
I’m having trouble tracking my order. What should I do?
If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.
Description
Abatement Technologies® PRED1200 Portable Air Scrubber
- Powerful airflow - rated up to 900 CFM
- Provides 6 ACH @ max 9,000 ft³
- True HEPA filtration - 99.97% efficiency @ 0.3 microns or higher
- Low Power Consumption - Use less than 3.5 amps @ 120VAC
- Flexible Operation - Can operate in the upright or horizontal position
Click here for more product information
Powerful HEPA Air Scrubbing Performance in a Lightweight, Virtually Indestructible Cabinet
The lightweight Abatement PRED1200 Portable Air Scrubber (PAS) delivers outstanding air scrubbing performance in an ultra-strong, rotationally molded polyethylene cabinet. Weighing only 70 pounds with filters, the PRED1200 produces an eye-popping peak airflow rating of 900 cfm at 3.5 amps or less!
U.S. PATENT NO. D572,356
The PRED1200 PAS removes hazardous airborne particles from healthcare construction, maintenance, and renovation zones in several filter stages:
- First stage - 1” coarse particulate pre-filter
- Second stage - 2” pleated particulate pre-filter
- Optional third stage - VAPOR-LOCK® carbon filter specially designed to remove odors and vapors. Or, add a second 2” pleated particle pre-filter
- Final stage - 99.97% high-efficiency HEPA filter
The PRED1200 features a built-in, two-wheel dolly and durable handle for maximum portability.
The GFCI-protected duplex receptacle allows multiple units to be daisy-chained on one 15-amp outlet.
True HEPA Filter Saves Thousands of Dollars in Filter Replacement Costs
The true HEPA filter in the PRED1200 PAS maintains its initial 99.97% efficiency rating job after job, month after month, saving thousands of dollars in filter replacement costs per year. This feature alone is important to consider, especially when you compare it to electrostatic-charged filters that may require replacement after every job to maintain initial filtration efficiency.
Additional PRED1200 Models
The PRED1200UV Portable Air Scrubber contains all of the features of the PRED1200 PAS and includes a built-in germicidal UV lamp in place of the optional third stage, pre-filter slot. The Abatement PRED1200TF Portable Air Scrubber is identical to the PRED1200 PAS but operates on 230 Volt/50 Hz power
Heavyweight HEPA Air Filtration Capabilities, Yet Incredibly Portable
State-of-the-art features that set the PRED1200 Portable Air Scrubber apart include:
- Virtually Indestructible Cabinet - High-density, TEFGARD® polyethylene cabinet is strong, tough and easy to clean
- Powerful Airflow - Variable speed airflow rated up to 900 cfm. Provides 6 ACH @ max 9,000 ft³
- Resin Protectant - Microbial growth and UV inhibitors infused into the cabinet resin protect cabinet integrity and protect against cabinet deterioration
- Flexible Operation - Can operate in the upright or horizontal position as space allows
- User-Friendly Controls - A complete array of convenient controls enables users to continuously monitor the operating status of the PRED1200
- Simple Filter Access - Convenient hinged rear pre-filter access door provides quick access to filters
- Superior Mobility - Built-in dolly with solid handle rolls easily on the job with one worker on 8” diameter smooth, non-marking rear wheels
- Safety First - NRTL-certified to comply with UL Std. 507 & CAN/CSA Std. #C22.2 No. 113-M1984 for electrical safety. Meets UL94HB flammability requirements for polymer cabinets housing energized electrical components
- 230 Volt/50 Hz AC Model - PRED1200TF PAS runs on 230 Volt/50 Hz current (1,000-1,250 m³/hr.)
Horizontal Operation
The PRED1200 can operate in tight spaces where horizontal operation may be required.
Powerful Air Flow:
Large 10” inlet and outlet collars create up to 900 cfm airflow of “operating room clean” filtered air.
Long-Life HEPA Filter:
Long-Life true HEPA, tested and certified to meet Institute of Environmental Sciences and Technology IEST-RP-CC001.3 standards for Type A 99.97% efficiency @ 0.3 microns or higher. Each and every filter must be individually tested for leakage and resistance, to detect any leaks in the media or between the media and the frame or other problems that can compromise the integrity of the completed filter. Test results must be shown on a label on the filter frame.
Airflow ratings estimates are based on factory and independent testing @ 120 VAC with an air straightener and a traverse of readings taken with a computing vane-anemometer. Actual results may vary for various reasons,including motor and blower and HEPA filter tolerances. Factors such as filter loading, reduced voltage to the motor, and inlet and outlet ducting will reduce airflow. Use these ratings as a general guideline only.
Intuitive Control Panel
The straightforward design of the PRED1200 PAS control panel makes it easy to use and control.
Control Panel Features:
- Power indicator
- Pre-filter change indicator
- HEPA filter change indicator
- Variable speed fan control
- Dual plug GFCI-protected receptacles
- 12-amp circuit breaker
All Abatement Portable Air Scrubber units have been tested by a Nationally Recognized Testing Laboratory (NRTL) and carry the marks certifying that they comply with applicable OSHA, UL and CSA electrical safety standards. Filters meet UL900 flammability standards. Learn more about the importance of product safety certification in the Learning Center.
Specifications:
| Brand | Abatement Technologies® |
| Model | PRED1200 |
| Net Weight | 70 lbs (31.75 kg) |
| Dimensions (L x W x H) | 22 x 24 x 42 inches (55.88 x 61 x 106.68 cm) |
| Electrical Rating | 120 VAC, 60 Hz, 15 A |
| Airflow*, Max. w/ Clean Filters | Variable, 300-900 CFM |
| Normal Operating Amps | 3.5 A or less |
| Motorized Impeller | 400 watt, auto reset, 60 Hz, single phase |
| Sound Level @ 5 Feet | 62-67 dBA on high speed |
| HEPA Filter Efficiency | 99.97% @ 0.3 microns |
| Cabinet Material | Polyethylene Cabinet Made From UL94HB Flame Retardant Resin |
| Prefilter Access | Hinged “no tools” access door |
| First Stage Prefilter | 1x F621, 1” deep coarse particulate |
| Second Stage Prefilter | 1x H502, 2” deep pleated particulate |
| Optional Second Stage | 1x VL1002, 2” deep high capacity carbon |
| HEPA Filter | 1x H610C-99 |
| Resources |
Shipping Policy
Thank you for visiting and shopping at Mini Split Systems Direct. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders made before 2:00 PM EST are processed within 2-3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States. We do not currently ship to international locations.
| Destination | Shipping method | Processing Time | Estimated Delivery Time | Shipment cost |
| United States | Free Shipping |
2 - 3 business days | 3 - 7 days | Free |
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Mini Split Systems Direct is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Missing Items
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Pre-Orders, Backorders, and Out-of-Stock Items:
Mini Split Systems Direct is dedicated to sourcing any item you may need and getting it to you as quickly as possible. Any items that are out of stock, or available for Pre-Order will be noted on the product page. You are welcome to place an order for Pre-Order items, backorder items, and for items that are out of stock, and will ship them the second they become available from the manufacturer, ensuring you get the item before anyone else. If you have questions about lead times, please refer to the product page or contact us at info@minisplitsystemsdirect.com or give a call or text at 1-800-315-4345
Return and Refund Policy
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
You can always contact us for any return questions at info@minisplitsystemsdirect.com, or call us at 1-800-315-4345.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. A 15% restocking fee and the cost of return shipping will be deducted from the refund. Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
Cancellations
All orders canceled after 24 hours are subject to a 5% administration fee, If your order has not been shipped yet, this is the only fee you will incur. This is a fee that covers administrative and personnel fees.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order.
Damages and issues
Please inspect all packages for damaged or missing items before accepting your shipment. If any of the items are missing or appear to have any type of damage; Mark the Receipt Damaged and/or missing (write which items are missing, or damaged and describe the damage).
Only refuse the items that are damaged, keep and sign for the items that are in good condition and be sure to notate the items that are being refused for damages clearly on the delivery receipt. You must contact our Customer Service Department at info@minisplitsystemsdirect.com to report which product(s) were missing and/or refused for damages and which product(s) were accepted at the time of delivery. After our Shipping Department receives confirmation from the Freight LTL Company we will promptly ship out the replacement product(s) to you.
Although Mini Split Systems Direct is NOT responsible for shipping damage, if your item(s) do arrive damaged, please send photos to info@minisplitsystemsdirect.com and we can assist with filing a claim against the shipping carrier to cover the cost of damages.
Any damages or missing items have to be noted on the delivery receipt prior to signing for and accepting your shipment in order to file a claim. Do not let the delivery driver rush you. It is your right to inspect each and every item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have (see return process above), and once the return is accepted, make a separate purchase for the new item.
Price Match Policy
Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site.
Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our Price Match Policy has some limitations:
- The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
- This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible.
- The item will need to be in stock from the competitors site that you’re submitting the information from.
- The competitor must be an online store, they may not have a retail location, warehouse, showroom, or physical location.
- The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, Overstock, Wayfair, Amazon, Home Depot, Lowes, etc.
- The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about.
- The price match will include the product listing price, but will exclude any sales tax.
FAQ
Can I add a discount code to my order post-purchase?
Unfortunately were unable to add a discount code to your order after you've checked out, but, were happy to provide you with discount for your next purchase.
Can I add items to my order?
Yes, please contact us a soon as possible if you need to make changes to your order and will send an invoice for the remaining amount due. Please note this may result in you receiving your order in multiple packages, and yes, you will receive a tracking number for each package.
Can I change or modify my order?
Yes, you can change or modify your order within the first 24 hours after placing your order, after that, it will depend on the status of your order. If you need to change or modify your order, please contact us as soon as possible at info@minisplitsystemsdirect.com. If your order has already been processed and shipped, then we may be unable to change or modify your order.
Can I place my order to be delivered outside the United States?
At this time we do not ship internationally, but please contact us we may be able to accommodate you.
How can I remove items from my order?
If you need to remove items from your order, please contact us at info@minisplitsystemsdirect.com within the first 24 hours after you placed your order. After 24 hours, you are subject to a 5% fee for the item that is cancelled to cover incurred credit card processing fees. If your order has not been shipped yet, this is the only fee you will incur.
If your order has been shipped, you will not be charged a 5% administration fee, the standard return procedures will apply and you will be responsible for the cost of return shipping, and a 15% restocking fee will be ducted from your refund. Refunds will only be issued to the original payment method that you used when placing your order. For more information, please see our return & refund policy here.
Do all the products you carry come with a warranty?
Yes, every product we carry includes a manufacturer warranty. If you need help with a warranty claim, please contact us at info@minisplitsystemsdirect.com and will help you resolve any issues you are experiencing with your product.
Do you have a storefront?
At this time we do not have a storefront, we're an online only Authorized Dealer for all the brand we carry. We do have plans to open a storefront in the future.
How do I check the status of my order?
After placing your order you'll receive a confirmation email, and after a Shipment Confirmation email once your order has shipped which will contain your tracking number(s). The tracking number will be active within 24 hours. If you have any other questions regarding the status of your order please contact us at info@minisplitsystemsdirect.com or message us by live chat.
How long is shipping and delivery?
All orders made before 2:00 PM EST are processed within 2 - 3 business days. Items ordered on weekends (Saturday or Sunday) start to process and ship as early as the following business day. Estimated delivery time is 3 - 7 days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Who do you ship with?
We offer standard free shipping via UPS Ground, FedEx Ground, and Freight for all orders in the United States.
How long will it take to receive my refund?
Please allow up to 10 business days for your bank or credit card company to process and post the refund to your account. If you have any questions regarding your refund, please contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345.
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
All returns are subject to a 15% restocking fee, and the purchaser is responsible for the cost of return shipping.
To start a return, you can contact us at info@minisplitsystemsdirect.com or call us at 1-800-315-4345. If your return is accepted, we will either schedule a pickup or send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please see our full return & refund policy here.
What forms of payment do you accept?
We accept all credit cards, PayPal, Apple Pay, and you can pay in installments with Sezzle at checkout.
What should I do if my order is damaged or I'm missing items?
Please contact us within 48 hours of receiving your order at info@minisplitsystemsdirect.com and we'll resolve the issue ASAP.
What should I do if my order was marked as delivered but I haven't received it?
Although we cannot control what happens once your order leaves the warehouse and is in the hands of the shipping carrier, we will do everything we can to make sure you receive your order. If you have not received your order, please contact us at info@minisplitsystemsdirect.com with your order number, and provide us with any details that may help and rest assured, we will resolve the issue.
I’m having trouble tracking my order. What should I do?
If your order has just been shipped, please wait 24 hours for your tracking number to be updated properly with your latest tracking information. If after 24 hours your tracking information is not populating, please contact us at info@minisplitsystemsdirect.com and we will be more than happy to assist you.
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Let customers speak for us
May personal experience, used this product on 2 installations of Pioneer Mini Splits on my home. Following the directions I prepared both units, one can each unit, and also checked for leaks afterwards. No leaks detected and both systems have been operating properly. Follow-up check several weeks later to re inspect for leaks showed no leaks and pressure readings were excellent. In my case, the product worked as advertised and I am satisfied.
Thanks Mr kool
A great full system replacement at a respectable price. Received system a day sooner than expected. Would recommend this setup for anyone replacing their old inefficient heat pump.
Very well thought out product. I turned this from an upflow unit to a downflow with a 10kw heat strip. The air handler unit was a perfect fit from my old one (35 year old Lennox) so I didn’t have to do any sheet metal work which was nice. I used the 25 ft diy lineset which I was impressed with the no kink lineset. Made it much easier to make bends without kinking. Hooking up the lineset to the A coil and condenser was a breeze. I was impressed with the design, they put a lot of work into making this an install friendly unit. Their technical support was very knowledgeable. I’ve only been able to run the heat pump, the unit has very good air flow. If they were a little bit cheaper on their gas furnace units I would start putting these in my rentals.
I was pleased to find this kit for my heat pump replacement project. I’ve never done any ductwork, so was reluctant, but was pleasantly amazed at the finished job using this kit. The secret is to first do layout drawings for what you need, then factor in the overlaps, and then double check before you start cutting.
Order came very quick, 3 day and damage free. I installed the unit and it’s working great.
Four years ago I paid $12,000 to replace my AC central unit for my home 8100 ft.² , the unit doesn’t work in every room so I decided to buy eight Mr. cool units and place them around my home. My home has never been so comfortable, cool in the summer and warm in the winter and I live in Utah and it gets below 28° and Mr. cool still warms the rooms that I needs. Thousand percent satisfied
Efficient, quiet, wifi controls, what’s not to like
Very nice product made life a lot better
Efficient, quiet, wifi controls, what’s not to like
This unit surpassed every expectation I had. I researched mini splits for a year. (Barn rehab) I talked to people that have them and read a ton of reviews. I was told it is all about customer service. I got someone on the phone while my heating and cooling guy was standing right there.☆☆☆☆☆!! Then he made the simple connections and turned it on. I am in complete awe. Within 5 minutes the area was warming. I bought 24,000 btu for my 1000sqft area and it is outstanding. Now I will wait to see how efficient it is on electric. Fingers crossed. I would highly recommend this unit!!
Purchased 24KBtu unit for a 14x65 2Br Mobile Home. Relatively straightforward installation, but not for everyone. I made a dumb mistake in wiring between the indoor unit and outdoor, resulting in an error, so I called Mini Split Systems Direct up and we got it resolved. Purchased a vacuum pump, gauges, and line set covers from Mini Split Systems Direct to complete the project.
It has worked great since I rectified my wiring mistake. It's only been in heat mode (Jan in NC), and generates impressive heat and airflow at next to zero noise. The condenser unit outside is also very quiet. Time will tell on the reliability and efficiency, but everything I've seen thus far makes me optimistic.
Pretty quiet and compact unit, managed to DIY install 3 ton myself including ductwork, custom plenums and new electrical / drainage / thermostat wiring in 3 full weekends. Quick connect lineset made this possible (no vacuum or soldering needed!) Seems to be pretty efficient so far (northern california climate)
I take pride in my work and feel confident that my install was done better then hiring an HVAC company. I know many in that profession get their feelings hurt when you bring up doing it yourself. Was quoted $9k for system replacement and I was able to do for less than $4k. This is not for your average DYI person as custom duct work and electrical upgrades will likely be needed. I had about 31 hours into this replacement. That includes tarring out, pouring concrete pad, custom duct work, electrical upgrades, and system calibration. If your line set length is going to be close I recommend going up a size. I had planned to have about 6ft extra but due to line hookup locations I had just the right amount.
I had to call Mini Split Systems Direct support to ask about my thermostat compatibility and they were helpful.
I'm very happy with the results of this unit. The ac works amazingly well compared to the older carrier air conditioner. The lines were very hard to bend without damage and I would suggest have a line-set with elbows where needed installed. The unit is very quiet and worked with my Nest Thermostat.
What customers think about the store
Customers generally had positive experiences with this store, praising the quality of products, reasonable prices, efficient delivery, and helpful customer service. Many found the systems easy to install themselves with the guidance provided, though some prefe...