Contact Us — We Always Reply Back.

Whether you need help sizing a mini-split for your home, want to check the status of an LTL freight delivery, or need contractor trade pricing on a multi-unit order, you’ll talk to someone who actually knows HVAC.

Direct Contact Information

  • Phone: 1-562-709-6010
  • Email: support@minisplitsystemsdirect.com
  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM EST
  • Live Chat: Available 24/7 (click the chat icon in the bottom corner of your screen)
  • Headquarters & Mailing Address: Mini Split Systems Direct LLC, 405 W Greenlawn Ave #G11 #418, Lansing, MI 48910

How Can We Help You Today?

  • Free BTU Sizing & System Quotes: Not sure which system fits your space? Tell us your square footage, ceiling height, and zip code, and we’ll point you to the exact right unit without overselling you.
  • Pro / B2B & Contractor Pricing: Installing for clients or managing a property? Ask us about trade pricing on multi-zone systems, PTAC units, hearth, and bulk orders—no minimum order required.
  • Order, Warranty & Freight Support: Already placed an order? Include your Order Number in your message below for fast tracking updates, warranty registration help, or technical support.

Send Us a Message

Fill out the form below and our team will get back to you promptly:

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